Michael Kors
This range is provided by Michael Kors. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $70,000.00/yr - $75,000.00/yr
What You’ll Do:
Provide on-site and remote IT support for the North America Distribution Center, including imaging, configuring, upgrading, and break/fix services for workstations, laptops, mobile devices, RF scanners, phones, and document/label printers.
Troubleshoot and resolve hardware and software issues across supported systems and peripherals.
Install, configure, and test new and existing computer equipment and peripherals; maintain operating systems and end-user applications.
Support corporate and distribution center software including Microsoft 365, collaboration tools, iSeries, RF rugged emulation software, Adobe Creative Suite, Cisco VPN, and others.
Monitor and maintain wired and wireless network connectivity throughout the facility; diagnose and resolve issues involving access points, network cabinets, servers, software, handhelds, printers, workstations, and automation systems (e.g., Dematic conveyor systems).
Deploy mobile equipment across organizational groups using EMM/MDM platforms; manage issuance and recovery of devices.
Resolve escalated issues from the IT Service Desk; manage Level 2 incidents using ServiceNow ITSM.
Collaborate with management to align and execute IT strategy for the distribution center.
Provide after-hours support to ensure system availability and operational continuity.
Coordinate with HR and IT for equipment provisioning and recovery during employee onboarding and offboarding.
Track and manage IT assets throughout their lifecycle—from deployment and configuration to maintenance, upgrades, and decommissioning—ensuring inventory accuracy and compliance.
Liaise with vendors for support and maintenance of computer hardware and printers.
Conduct preventive maintenance and identify hardware issues proactively.
You’ll Need to Have:
Minimum 3 years of experience in corporate end-user support for RF devices, Windows laptops/PCs.
Experience working in a large, decentralized global organization.
Hands‑on experience with rugged RF device configuration and printer setup, including iSeries printer outq.
Ability to work independently with minimal supervision, including remote collaboration.
Experience with network infrastructure components such as routers, switches, access points, firewalls, servers, monitoring and storage systems.
We’d Love to See:
Strong multitasking and time management skills with a commitment to meeting deadlines.
Excellent interpersonal and communication skills for internal and external client interactions.
Proficient in written and verbal communication with the ability to convey technical concepts clearly.
Familiarity with iSeries Manhattan Associates (MA) applications supporting distribution and order management (WMi, AO).
Basic networking knowledge including TCP/IP, DNS, DHCP, and wireless configuration (802.11x).
Ability to research and resolve PC hardware/software issues independently and collaboratively.
Generous Personal and Vacation Days
Internal Mobility
Cross‑Brand Discount
Fav 5 Cards (MK Discount for friends and family)
Exclusive Employee Sales
Paid Parental leave
401k Match
The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at CapriDiversityandInclusion@CapriHoldings.com.
About Us:
Michael Kors is a world‑renowned, award‑winning designer of luxury accessories and ready‑to‑wear. His namesake company, established in 1981, currently produces a range of products under Michael Kors Collection, Michael Kors, and Michael Kors Mens, including accessories, ready‑to‑wear, footwear, watches, jewelry, and a full line of fragrance products. Michael Kors stores are operated in the most prestigious cities in the world, including New York, Los Angeles, Chicago, London, Milan, Paris, Dubai, Seoul, Tokyo, Hong Kong, Shanghai, and Rio de Janeiro. In addition, Michael Kors operates digital flagships across North America, Europe, and Asia, offering customers a seamless omnichannel experience.
At the center of it all is a designer who has created an enduring and iconic luxury lifestyle brand with a distinctive point of view and global reach. Michael Kors has a sharp focus on providing his customers with accessories and clothes that are consistently polished, chic, relaxed, and glamorous. Kors has also been the recipient of numerous industry awards and accolades within the fashion industry.
The fashion designer also focuses on giving back. For more than 35 years he has been a passionate supporter of God’s Love We Deliver, a New York‑based non‑profit organization that cooks and delivers nutritious meals to people living with serious illnesses in and around New York City. In 2013, in a move to broaden his philanthropic efforts, Michael Kors launched “Watch Hunger Stop,” partnering with the United Nations World Food Programme (WFP) to help fight world hunger. Proceeds from annual special‑edition products and other targeted initiatives help provide food to children through WFP’s school meals program. To date, Michael Kors has helped WFP deliver over 35 million meals (and counting) to hungry children.
Seniority level
Associate
Employment type
Full‑time
Job function
Information Technology
Industries
Warehousing and Storage
Transportation
Logistics
Supply Chain
Retail
Referrals increase your chances of interviewing at Michael Kors by 2x
Inferred from the description for this job Medical insurance
Vision insurance
401(k)
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Base pay range $70,000.00/yr - $75,000.00/yr
What You’ll Do:
Provide on-site and remote IT support for the North America Distribution Center, including imaging, configuring, upgrading, and break/fix services for workstations, laptops, mobile devices, RF scanners, phones, and document/label printers.
Troubleshoot and resolve hardware and software issues across supported systems and peripherals.
Install, configure, and test new and existing computer equipment and peripherals; maintain operating systems and end-user applications.
Support corporate and distribution center software including Microsoft 365, collaboration tools, iSeries, RF rugged emulation software, Adobe Creative Suite, Cisco VPN, and others.
Monitor and maintain wired and wireless network connectivity throughout the facility; diagnose and resolve issues involving access points, network cabinets, servers, software, handhelds, printers, workstations, and automation systems (e.g., Dematic conveyor systems).
Deploy mobile equipment across organizational groups using EMM/MDM platforms; manage issuance and recovery of devices.
Resolve escalated issues from the IT Service Desk; manage Level 2 incidents using ServiceNow ITSM.
Collaborate with management to align and execute IT strategy for the distribution center.
Provide after-hours support to ensure system availability and operational continuity.
Coordinate with HR and IT for equipment provisioning and recovery during employee onboarding and offboarding.
Track and manage IT assets throughout their lifecycle—from deployment and configuration to maintenance, upgrades, and decommissioning—ensuring inventory accuracy and compliance.
Liaise with vendors for support and maintenance of computer hardware and printers.
Conduct preventive maintenance and identify hardware issues proactively.
You’ll Need to Have:
Minimum 3 years of experience in corporate end-user support for RF devices, Windows laptops/PCs.
Experience working in a large, decentralized global organization.
Hands‑on experience with rugged RF device configuration and printer setup, including iSeries printer outq.
Ability to work independently with minimal supervision, including remote collaboration.
Experience with network infrastructure components such as routers, switches, access points, firewalls, servers, monitoring and storage systems.
We’d Love to See:
Strong multitasking and time management skills with a commitment to meeting deadlines.
Excellent interpersonal and communication skills for internal and external client interactions.
Proficient in written and verbal communication with the ability to convey technical concepts clearly.
Familiarity with iSeries Manhattan Associates (MA) applications supporting distribution and order management (WMi, AO).
Basic networking knowledge including TCP/IP, DNS, DHCP, and wireless configuration (802.11x).
Ability to research and resolve PC hardware/software issues independently and collaboratively.
Generous Personal and Vacation Days
Internal Mobility
Cross‑Brand Discount
Fav 5 Cards (MK Discount for friends and family)
Exclusive Employee Sales
Paid Parental leave
401k Match
The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at CapriDiversityandInclusion@CapriHoldings.com.
About Us:
Michael Kors is a world‑renowned, award‑winning designer of luxury accessories and ready‑to‑wear. His namesake company, established in 1981, currently produces a range of products under Michael Kors Collection, Michael Kors, and Michael Kors Mens, including accessories, ready‑to‑wear, footwear, watches, jewelry, and a full line of fragrance products. Michael Kors stores are operated in the most prestigious cities in the world, including New York, Los Angeles, Chicago, London, Milan, Paris, Dubai, Seoul, Tokyo, Hong Kong, Shanghai, and Rio de Janeiro. In addition, Michael Kors operates digital flagships across North America, Europe, and Asia, offering customers a seamless omnichannel experience.
At the center of it all is a designer who has created an enduring and iconic luxury lifestyle brand with a distinctive point of view and global reach. Michael Kors has a sharp focus on providing his customers with accessories and clothes that are consistently polished, chic, relaxed, and glamorous. Kors has also been the recipient of numerous industry awards and accolades within the fashion industry.
The fashion designer also focuses on giving back. For more than 35 years he has been a passionate supporter of God’s Love We Deliver, a New York‑based non‑profit organization that cooks and delivers nutritious meals to people living with serious illnesses in and around New York City. In 2013, in a move to broaden his philanthropic efforts, Michael Kors launched “Watch Hunger Stop,” partnering with the United Nations World Food Programme (WFP) to help fight world hunger. Proceeds from annual special‑edition products and other targeted initiatives help provide food to children through WFP’s school meals program. To date, Michael Kors has helped WFP deliver over 35 million meals (and counting) to hungry children.
Seniority level
Associate
Employment type
Full‑time
Job function
Information Technology
Industries
Warehousing and Storage
Transportation
Logistics
Supply Chain
Retail
Referrals increase your chances of interviewing at Michael Kors by 2x
Inferred from the description for this job Medical insurance
Vision insurance
401(k)
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Whittier, CA .
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