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County of Riverside

IT Communications Technician II

County of Riverside, California, Missouri, United States, 65018

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About The Position The County of Riverside seeks candidates to fill positions throughout Riverside County. A list of eligible candidates will be established to fill current and future vacancies.

About The Position The Riverside County Fire Department has an opportunity for a Radio Communications Technician - Level II (IT Communications Technician), located in Perris. The Radio Communications Technician - Level II (IT Communications Technician) will be tasked with performing repairs of communication repeaters and dispatch radio systems, repairs of mobile and handheld radios and the department’s keyless security door system. Additionally, the selected candidate will repair headsets and emergency warning lights in/on apparatus and provide repairs to telephone network systems and infrastructure.

Competitive candidates experience will exceed three years within the last four years performing extensive vehicle outfitting and 12-volt circuitry and wiring; repairing and installing two-way radios; testing and adjusting equipment in vehicles and stations to frequencies specified by the Federal Communications Commission.

Please note that extended hours, standby shifts and travel throughout the county is required.

Examples Of Essential Duties

Install communication (e.g., radio, computer) and other equipment in or on vehicles; install communication (e.g., radio, microwave, computer, telephone) and other equipment (e.g., infrastructure equipment, cabling) in offices and other buildings (e.g., remote microwave/radio tower sites); perform preventative maintenance on communication network and/or components.

Troubleshoot, repair, and resolve malfunctions of equipment and devices (e.g., computer, radios, microwave, telephones, and cabling); diagnose, locate, and repair network malfunctions.

Research, evaluate and test proposed products, product versions and systems solutions.

Coordinate the installation and operation of the County private telephone system, 911 emergency telephone system and all microwave and radio systems with County departments, cities and telephone companies.

Confer with County staff and vendors to determine requirements and services and coordinate activities to ensure capability exists for inter-agency communication.

Plan new and revised communications systems; estimate installation and recurring costs; coordinate the modification and installation of systems and leased data and transmission facilities; review and verify billings for completeness and accuracy prior to submission for payment; prepare recommendations and reports.

Minimum Qualifications Education: Graduation from high school, possession of a certificate of proficiency issued by the California State Board of Education, or attainment of a satisfactory score on a G.E.D. test. IT job-related coursework from an accredited college, university, or trade school in computer science, computer information systems, data processing, information management, or a related field to the assignment is preferred.

Experience Three years of experience in any of the below areas:

Two-way radios

Emergency vehicle work

Emergency warning lights and sirens (12 volt wiring)

Mobile data computers

Other Requirements License: Possession of a valid California Driver's License is required as this position will spend a lot of time in the field.

Physical Requirements 50/50 time split between the field and office. Will be required to repair vehicle technical components, using a variety of tools.

Required IT-Related Skills The installation and coordination of the installation of communication systems including voice, videoconferencing, radio, microwave and data in vehicles, remote sites and buildings; use of test equipment to isolate, repair and resolve problems; problem isolation techniques; coordination, planning or designing of modern and computer-based business telephone systems to include planning, development and evaluation of computer telephony integration (CTI) systems involving extensive communication with telephone service user.

Preferred IT-Related Skills Assessing customer repair needs based on description of problems; installation and configuration of network hardware and software; use of systems level maintenance and management tools; troubleshooting, repairing and resolution of equipment malfunction in a multi-user, single platform environment; interpreting of customer technology needs.

Knowledge Of The principles, methods and techniques utilized in the Riverside County Fire Department Communications Technician series; principles and techniques applied to IT devices to include network topology and protocols, applications and systems; electronic principles and techniques; RF principles and techniques; principles of organization and administration; principles of documentation and recordkeeping, storage and retrieval.

Ability To Gather and analyze data, reason logically, draw valid conclusions and make appropriate recommendations; resolve technical problems and innovate more efficient use of IT resources; perform systems analysis work and problem solving; interpret and follow written and oral instructions; prepare concise reports and documents; establish and maintain effective working relationships with staff, customers, other employees and the public; communicate effectively with people at all organizational levels.

SUPPLEMENTAL INFORMATION This recruitment is open to all applicants.

GENERAL INFORMATION If you have any questions regarding this posting, please contact Richard Griego at rgriego@rivco.org

APPLICATION INFORMATION Veteran's Preference

The County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. The Veterans Preference Policy, C-3 is available here: https://rivcocob.org/board-policies

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Proof of Education

If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

Work Authorization Requirement

Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer

The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment

All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period

As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information

Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com.

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Seniority level Mid-Senior level

Employment type Full-time

Job function Information Technology Government Administration

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