Centers For New Horizons
Founded in 1971, Centers for New Horizons, Inc. (Centers) is a nonprofit organization that assists children, youth, and families to become self-reliant. With 100+ full-time staff, most of whom live in or near its service communities, Centers provides programs in seven locations throughout the Bronzeville and Riverdale communities of Chicago's Southside that reach over 1,000 individuals daily.
Position Overview To assist designated Performance Quality Improvement Coordinator/Contracts Manager and Program Director in various data quality functions. Duties include facilitating assigned quality improvement committee meetings, collecting and analyzing data, compiling reports, entering data into program database, creating forms and graphs and aiding in data collection. The ideal candidate will collect and analyze quantitative and qualitative data for the program. This role will benchmark performance against achievement, peer program achievement, peer organizations, and established industry standards and best practices. This role will also be responsible for assisting in overall front office activities including reception area, mail, data entry and projects that may be generated from the one of four program sites.
Essential Functions
Collecting and analyzing quantitative and qualitative data for program.
Preparing written reports charts and graphs providing statistical, comparative and trend analysis.
Presenting information to PQI Coordinator/Contracts Manager and Program Director demonstrating performance levels.
Recommending remedial action to correct deficiencies in program practices, policies and compliance with program standards.
Serving as a committee person for agency’s Quality Improvement process.
Preparing, compiling and sorting documents for data entry.
Checking source documents for accuracy.
Verifying data and submitting data back to originating source for corrections.
Obtaining further information for incomplete documents.
Updating data and recommending deletion for unnecessary documents to management.
Combining and rearranging data from source documents where required.
Entering data from source documents into prescribed computer database, files and forms.
Maintaining logbooks or records of activities and tasks.
Complying with data integrity and program policies.
Salary Compensation is commensurate based on experience, position requirements, and candidate qualifications. The salary is $45,000 annually.
Education And Experience Associate’s Degree in Business Management, Information Technology or another closely related field with an emphasis on statistical analysis, research and quality management.
Commensurate experience in the field of quality management and/or statistical research will be considered.
Minimum of 2 years data entry experience in a public or not-for-profit sector required; human services experience a plus. Commensurate private sector experience will be considered.
A working knowledge and ability to conduct independent research; prior work as a research assistant preferred.
Training And Skills
Excellent oral and written communication skills
Excellent knowledge of Microsoft Office Suite; including MS Word/Word Processing, Excel, Database, and Statistical software.
Ability to function at a high level of productivity, with good organizational skills and management experience.
Detail oriented and meticulous.
Seasoned, experienced approach to administrative tasks with a proven ability to relate to staff, management, and interested parties for the benefit of the program and to express the performance story.
Ability to establish credibility and to act decisively, but to also operate within a team framework and within the organizational mission.
Work Environment The typical work environment is in an office setting, but may on occasion be outside the office in the field. The noise level will vary depending on the location. External vehicles, office equipment, machinery, telephone and conversations produce noise. May require nights, weekends or holidays; May be stressful due to the demands of the position.
Physical Demands The physical demands described here are representative of those above and must be met by the employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and listen. The employee is frequently required to sit, stand, stoop, and walk. The employee must occasionally lift and or move up to the 30 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus. The employee may be required to work in or visit offices in the city of Chicago and suburbs and must be able to transport himself/herself to various locations.
Equipment Employee will generally use the telephone, computer, copier, and other office automation equipment. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
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Position Overview To assist designated Performance Quality Improvement Coordinator/Contracts Manager and Program Director in various data quality functions. Duties include facilitating assigned quality improvement committee meetings, collecting and analyzing data, compiling reports, entering data into program database, creating forms and graphs and aiding in data collection. The ideal candidate will collect and analyze quantitative and qualitative data for the program. This role will benchmark performance against achievement, peer program achievement, peer organizations, and established industry standards and best practices. This role will also be responsible for assisting in overall front office activities including reception area, mail, data entry and projects that may be generated from the one of four program sites.
Essential Functions
Collecting and analyzing quantitative and qualitative data for program.
Preparing written reports charts and graphs providing statistical, comparative and trend analysis.
Presenting information to PQI Coordinator/Contracts Manager and Program Director demonstrating performance levels.
Recommending remedial action to correct deficiencies in program practices, policies and compliance with program standards.
Serving as a committee person for agency’s Quality Improvement process.
Preparing, compiling and sorting documents for data entry.
Checking source documents for accuracy.
Verifying data and submitting data back to originating source for corrections.
Obtaining further information for incomplete documents.
Updating data and recommending deletion for unnecessary documents to management.
Combining and rearranging data from source documents where required.
Entering data from source documents into prescribed computer database, files and forms.
Maintaining logbooks or records of activities and tasks.
Complying with data integrity and program policies.
Salary Compensation is commensurate based on experience, position requirements, and candidate qualifications. The salary is $45,000 annually.
Education And Experience Associate’s Degree in Business Management, Information Technology or another closely related field with an emphasis on statistical analysis, research and quality management.
Commensurate experience in the field of quality management and/or statistical research will be considered.
Minimum of 2 years data entry experience in a public or not-for-profit sector required; human services experience a plus. Commensurate private sector experience will be considered.
A working knowledge and ability to conduct independent research; prior work as a research assistant preferred.
Training And Skills
Excellent oral and written communication skills
Excellent knowledge of Microsoft Office Suite; including MS Word/Word Processing, Excel, Database, and Statistical software.
Ability to function at a high level of productivity, with good organizational skills and management experience.
Detail oriented and meticulous.
Seasoned, experienced approach to administrative tasks with a proven ability to relate to staff, management, and interested parties for the benefit of the program and to express the performance story.
Ability to establish credibility and to act decisively, but to also operate within a team framework and within the organizational mission.
Work Environment The typical work environment is in an office setting, but may on occasion be outside the office in the field. The noise level will vary depending on the location. External vehicles, office equipment, machinery, telephone and conversations produce noise. May require nights, weekends or holidays; May be stressful due to the demands of the position.
Physical Demands The physical demands described here are representative of those above and must be met by the employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and listen. The employee is frequently required to sit, stand, stoop, and walk. The employee must occasionally lift and or move up to the 30 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus. The employee may be required to work in or visit offices in the city of Chicago and suburbs and must be able to transport himself/herself to various locations.
Equipment Employee will generally use the telephone, computer, copier, and other office automation equipment. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
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