Wabash
2 days ago Be among the first 25 applicants
About the Role The Sales Manager will be responsible for driving sales growth across the Wabash Parts JV entity. Primarily focusing on the dealer and PPN channels, the role uses industry and sales experience to drive results through mentorship and training of sales personnel, KPI tracking, and program management for Wabash dealers and PPNs. The Sales Manager proactively anticipates needs, oversees the team’s day‑to‑day workflow, prioritizes projects, and maintains in‑depth product knowledge and customer service best practices. They are integral to upskilling sales personnel and driving results in close coordination with leadership to improve sales and customer service processes.
Your Responsibilities
Drive Sales Results: Lead weekly KPI meetings with the distribution sales team, ensure KPI data is updated, communicate KPI expectations, monitor and report progress, mentor team to adjust when needed, oversee customers’ short‑and long‑term goals, assess new business opportunities, drive acquisition, retention and expansion initiatives, create weekly status reports for the Director, and lead buying group programming including contract reviews.
Sales Support and Training: Mentor sales personnel with support and feedback, ensure scheduling and travel expectations are met, participate in ride‑alongs and targeted trips, provide growth feedback, create long‑term sustainable sales training in collaboration with leadership, recommend process improvements and best practices, serve as subject matter expert of the ERP system, resolve complex customer issues focusing on satisfaction and retention, support escalated customer questions, and assist with invoice corrections, returns and freight requests.
Product Knowledge: Grow technical, product, and application knowledge of parts essential to the heavy‑duty vehicle aftermarket, serve as on‑demand subject matter expert to sales personnel, proactively document and share knowledge, coach team to communicate features, benefits, warranty policy, and suggest related part sales when identical replacements are unavailable.
Management and Team Development: Exhibit HTI and Wabash core values and servant leadership style, direct employee work technically and managerially, communicate change management efforts, set and communicate vision for profitable results, support team in solving complex problems, handle grievances, incidents, conflict management, and emergency situations, ensure adherence to company policies, understand safety and compliance procedures, emphasize employee engagement and retention, oversee hiring, development, engagement, retention, separation, manage leave and attendance, ensure expense submission, strategize career paths and succession plans, foster collaborative environment, and lead teams to develop reliable processes.
Qualifications
Bachelor’s degree (or currently pursuing) in sales, marketing, or business, OR 7–10 years of sales, customer service, heavy‑duty truck and trailer equipment sales, automotive parts sales or related industry experience.
Previous leadership experience preferred.
Proficient in Microsoft Office and basic Excel database tasks.
Experience with an ERP system preferred.
Proven success meeting and exceeding sales goals and business results.
Experience in continuous process improvement.
Excellent verbal and written communication skills.
Personable and professional customer service.
Strong analytical, critical thinking, and time‑management skills.
Strong active listening and strategic influencing skills.
Demonstrated ability to build strong relationships internally and externally.
Ability to stay adaptable to changing environments and tasks.
Willingness to travel.
Leadership Attributes
Embrace Diversity and Inclusion: solicit and respect input, celebrate differences, and foster transparency and inclusiveness.
Seek to Listen: actively listen to reach the best solution and make strong decisions.
Always Learn: strive to improve; do not quit or settle for the status quo.
Be Authentic: demonstrate honesty, incredible energy, and grit in everything you do.
Win Together: collaborate, seek alignment, and excel at cross‑group communication to succeed as one team and one Wabash.
Join us in turning ideas into world‑changing realities. Curate and build your high‑impact professional career at Wabash!
Affirmative Action/EEO Statement Wabash is committed to providing equal employment opportunity for its associates and applicants without regard to race, color, religion, sex, age, national origin, veteran status, disability, or other protected class or activity under federal, state, or local law. All employment decisions must be based on neutral, legitimate criteria. All employment policies and rules shall be applied equally to similarly situated associates.
Referrals increase your chances of interviewing at Wabash by 2x
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About the Role The Sales Manager will be responsible for driving sales growth across the Wabash Parts JV entity. Primarily focusing on the dealer and PPN channels, the role uses industry and sales experience to drive results through mentorship and training of sales personnel, KPI tracking, and program management for Wabash dealers and PPNs. The Sales Manager proactively anticipates needs, oversees the team’s day‑to‑day workflow, prioritizes projects, and maintains in‑depth product knowledge and customer service best practices. They are integral to upskilling sales personnel and driving results in close coordination with leadership to improve sales and customer service processes.
Your Responsibilities
Drive Sales Results: Lead weekly KPI meetings with the distribution sales team, ensure KPI data is updated, communicate KPI expectations, monitor and report progress, mentor team to adjust when needed, oversee customers’ short‑and long‑term goals, assess new business opportunities, drive acquisition, retention and expansion initiatives, create weekly status reports for the Director, and lead buying group programming including contract reviews.
Sales Support and Training: Mentor sales personnel with support and feedback, ensure scheduling and travel expectations are met, participate in ride‑alongs and targeted trips, provide growth feedback, create long‑term sustainable sales training in collaboration with leadership, recommend process improvements and best practices, serve as subject matter expert of the ERP system, resolve complex customer issues focusing on satisfaction and retention, support escalated customer questions, and assist with invoice corrections, returns and freight requests.
Product Knowledge: Grow technical, product, and application knowledge of parts essential to the heavy‑duty vehicle aftermarket, serve as on‑demand subject matter expert to sales personnel, proactively document and share knowledge, coach team to communicate features, benefits, warranty policy, and suggest related part sales when identical replacements are unavailable.
Management and Team Development: Exhibit HTI and Wabash core values and servant leadership style, direct employee work technically and managerially, communicate change management efforts, set and communicate vision for profitable results, support team in solving complex problems, handle grievances, incidents, conflict management, and emergency situations, ensure adherence to company policies, understand safety and compliance procedures, emphasize employee engagement and retention, oversee hiring, development, engagement, retention, separation, manage leave and attendance, ensure expense submission, strategize career paths and succession plans, foster collaborative environment, and lead teams to develop reliable processes.
Qualifications
Bachelor’s degree (or currently pursuing) in sales, marketing, or business, OR 7–10 years of sales, customer service, heavy‑duty truck and trailer equipment sales, automotive parts sales or related industry experience.
Previous leadership experience preferred.
Proficient in Microsoft Office and basic Excel database tasks.
Experience with an ERP system preferred.
Proven success meeting and exceeding sales goals and business results.
Experience in continuous process improvement.
Excellent verbal and written communication skills.
Personable and professional customer service.
Strong analytical, critical thinking, and time‑management skills.
Strong active listening and strategic influencing skills.
Demonstrated ability to build strong relationships internally and externally.
Ability to stay adaptable to changing environments and tasks.
Willingness to travel.
Leadership Attributes
Embrace Diversity and Inclusion: solicit and respect input, celebrate differences, and foster transparency and inclusiveness.
Seek to Listen: actively listen to reach the best solution and make strong decisions.
Always Learn: strive to improve; do not quit or settle for the status quo.
Be Authentic: demonstrate honesty, incredible energy, and grit in everything you do.
Win Together: collaborate, seek alignment, and excel at cross‑group communication to succeed as one team and one Wabash.
Join us in turning ideas into world‑changing realities. Curate and build your high‑impact professional career at Wabash!
Affirmative Action/EEO Statement Wabash is committed to providing equal employment opportunity for its associates and applicants without regard to race, color, religion, sex, age, national origin, veteran status, disability, or other protected class or activity under federal, state, or local law. All employment decisions must be based on neutral, legitimate criteria. All employment policies and rules shall be applied equally to similarly situated associates.
Referrals increase your chances of interviewing at Wabash by 2x
#J-18808-Ljbffr