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Noble House Hotels & Resorts

Lead Restaurant Server

Noble House Hotels & Resorts, Napa, California, United States, 94559

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Lead Restaurant Server

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Noble House Hotels & Resorts

and bring your passion for hospitality to the iconic River Terrace Inn.

Job Type Full‑time with flexible scheduling for evenings and weekends.

Description The Lead Server oversees the front‑of‑house service team to ensure guests receive an exceptional dining experience at the ALBA Bar & Cafe on the Napa River waterfront.

A day in the life This full‑time position requires high energy, attention to detail, a welcoming personality, and a big smile. Work a flexible schedule with some weekend and evening shifts.

Service Leadership

Lead by example in providing attentive, courteous, and efficient service to all guests.

Ensure service standards, steps of service, and guest satisfaction goals are consistently met.

Team Support & Training

Train and mentor new servers on menu knowledge, service techniques, and POS system use.

Act as the first point of contact for server questions or guest concerns during shifts.

Operational Duties

Assist with daily opening and closing duties, including section setup, side work, and shift checklists.

Coordinate with the kitchen and bar teams to ensure smooth communication and service flow.

Monitor table assignments and assist in managing guest seating when necessary.

Guest Experience

Handle guest complaints or special requests professionally and promptly.

Maintain awareness of VIP guests, dietary restrictions, and special events.

Quality & Compliance

Ensure compliance with health, safety, and sanitation standards.

Support management in inventory, restocking, and ordering supplies as needed.

Benefits Competitive wages at $22.00 per hour plus tips, Pay on Demand, 401k savings plan after 90 days, free daily family meals, and the Noble House Team Member discount program.

Call to Action If you enjoy being part of a dynamic team, meeting new people, and accepting new challenges, apply to become the Lead Server at the ALBA restaurant inside River Terrace Inn.

Culture The Noble House Hotels & Resorts philosophy emphasizes location, distinction, and soul. We celebrate individuality, teamwork, and fun in every guest experience.

DEIA Statement River Terrace Inn supports diversity, equity, inclusion, and accessibility. We welcome all backgrounds and perspectives and provide opportunity to thrive.

Pay $22.00 per hour plus tips.

Employment Equity Noble House Hotels & Resorts is an equal‑opportunity workplace and employer that does not discriminate based on protected status. We are committed to building a team rooted in family where everyone can succeed based on qualifications and performance.

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