O'Reilly Auto Parts
Join to apply for the
Parts Specialist - Union GBA
role at
O'Reilly Auto Parts .
Bilingual candidates encouraged to apply.
Compensation: $18.10 - $23.90 per hour. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums as applicable.
Responsibilities include:
Follow and promote all company customer service programs (Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot).
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in selecting merchandise.
Assist managers/installer service specialists in serving professional customers as needed.
Complete assigned company training relevant to the position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts, quoting prices, recommending premium items, and offering the Low-Price Guarantee.
Accurately maintain and secure the cash drawer, accept cash/checks, change, and process credit card transactions.
Process exchanges and returns for credit in a friendly manner per company policies.
Address and resolve customer complaints in a friendly manner.
Assist with daily image maker and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks: prepare new, core, and warranty merchandise returns to distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after training.
Perform in-store services for customers (install wipers, test/charge batteries, scan vehicle trouble codes, replace headlight capsules, etc.) where state/local laws allow.
Occasionally drive a delivery vehicle to make deliveries when business needs dictate (driving record must meet company requirements).
All other duties as assigned.
Required Skills & Experience:
Ability to quickly match alphanumeric sequences.
Ability to provide outstanding, friendly and professional customer service.
Must be able to multitask, handling customers on the phone and in the store simultaneously.
Desired Qualifications:
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service.
ASE certification.
Fluency in multiple languages (Spanish highly desired).
Benefits:
Competitive wages & paid time off.
Stock purchase plan & 401k with employer contributions starting day one.
Medical, dental, and vision insurance with optional FSA.
Team member health/wellbeing programs.
Tuition educational assistance programs.
Opportunities for career growth.
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please contact rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation and position details.
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Parts Specialist - Union GBA
role at
O'Reilly Auto Parts .
Bilingual candidates encouraged to apply.
Compensation: $18.10 - $23.90 per hour. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums as applicable.
Responsibilities include:
Follow and promote all company customer service programs (Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot).
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in selecting merchandise.
Assist managers/installer service specialists in serving professional customers as needed.
Complete assigned company training relevant to the position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts, quoting prices, recommending premium items, and offering the Low-Price Guarantee.
Accurately maintain and secure the cash drawer, accept cash/checks, change, and process credit card transactions.
Process exchanges and returns for credit in a friendly manner per company policies.
Address and resolve customer complaints in a friendly manner.
Assist with daily image maker and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks: prepare new, core, and warranty merchandise returns to distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after training.
Perform in-store services for customers (install wipers, test/charge batteries, scan vehicle trouble codes, replace headlight capsules, etc.) where state/local laws allow.
Occasionally drive a delivery vehicle to make deliveries when business needs dictate (driving record must meet company requirements).
All other duties as assigned.
Required Skills & Experience:
Ability to quickly match alphanumeric sequences.
Ability to provide outstanding, friendly and professional customer service.
Must be able to multitask, handling customers on the phone and in the store simultaneously.
Desired Qualifications:
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service.
ASE certification.
Fluency in multiple languages (Spanish highly desired).
Benefits:
Competitive wages & paid time off.
Stock purchase plan & 401k with employer contributions starting day one.
Medical, dental, and vision insurance with optional FSA.
Team member health/wellbeing programs.
Tuition educational assistance programs.
Opportunities for career growth.
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please contact rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation and position details.
#J-18808-Ljbffr