City and County of San Francisco
Communications Dispatcher II - Water Supply & Treatment Division - SFPUC (1705)
City and County of San Francisco, San Francisco, California, United States, 94199
Communications Dispatcher II - Water Supply & Treatment Division - SFPUC (1705)
Department:
Public Utilities Commission
Job class:
1705-Communications Dispatcher II
Pay range:
$38.075/hr - $46.2875/hr
Role type:
Temporary Exempt. What does this mean?
Application Opening: October 17, 2025
Application Filing Deadline: October 24, 2025
Recruitment ID: (01100866; REF57177I)
APPOINTMENT TYPE:
Temporary Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.
WHO ARE WE?
San Francisco Public Utilities Commission (SFPUC) headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.
Our Mission:
To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.
Our Vision:
We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.
Role Description The Communications Dispatcher II provides around the clock dispatch support to the department’s managers and supervisors, field crews, and operations personnel.
Reporting Hours & Location
This is an as-needed temporary appointment not to exceed 1040 hours in a fiscal year.
Candidate to cover any full shift or partial shift on an as-needed basis.
Candidate may be called on short notice to work the day shift, (7:00am to 3:00pm), swing shift (3:00pm to 11:00pm), or graveyard shift (11:00pm to 7:00am).
Location: San Francisco Water Supply and Treatment Division, 1000 El Camino Real, Millbrae, CA 94030
Essential Duties
Operates a variety of communications equipment and information transmitting devices such as multi-line telephones, keyboard, two-way radio and pager systems utilized to receive and transmit information. Request reports and emergency calls from a number of mobile radio field units and telephones, or to transmit messages to field units and/or to route calls to proper bureau or detail for action.
Verifies and evaluates messages received to determine if information is accurate and may follow up to ensure proper receipt and understanding to determine type of action necessary and appropriate staff and/or agency to be notified.
Dispatches mobile units and equipment to specific work locations, including locations where traffic control, citing and towing services are needed; makes phone requests for ambulance, tow-truck or other emergency services; makes inquiries of other agencies as requested by field units; reads maps and gives directions on how to get to location of emergency.
Records information in and electronic system using a computer, sends detailed information using a computer-based messaging system, logs daily entries of various information in our computer data base, tracks entry and exit of watershed by permit holders.
Performs other duties as assigned.
Minimum Qualifications If you are interested in a job like this, we are looking for people that have the following:
Two years of verifiable experience operating a two-way radio communications base station, receiving, recording and transmitting messages from one source to another.
Combined total of two years of verifiable experience operating a multi-line telephone, and a two-way radio communications base system. One year of this experience must have been operating a two-way radio base station.
Desirable Qualifications
Experience working as a communications dispatcher or operator.
Knowledge in responding to emergency calls and able to Multitask and take immediate action.
Strong communication skills.
Knowledge of reading maps and conveying accurate information to recipient.
Ability to evaluate information and make sound decisions.
Responsible and able to work independently and on a team.
Strong organizational and time management skills.
Available to work with frequent flexibility such as nights, weekends and Holidays (Day, Swing or Graveyard shift).
Verification Of Education And Experience Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Education verification information on verifying foreign education credits or degree equivalency, can be found at How to Verify Education Requirements (sfdhr.org).
Additional Information Regarding Employment with the City and County of San Francisco
Information About the Hiring Process
Conviction History
Employee Benefits Overview
Equal Employment Opportunity
Disaster Service Worker
ADA Accommodation
Veterans Preference
Right to Work
Copies of Application Documents
Diversity Statement
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
#J-18808-Ljbffr
Public Utilities Commission
Job class:
1705-Communications Dispatcher II
Pay range:
$38.075/hr - $46.2875/hr
Role type:
Temporary Exempt. What does this mean?
Application Opening: October 17, 2025
Application Filing Deadline: October 24, 2025
Recruitment ID: (01100866; REF57177I)
APPOINTMENT TYPE:
Temporary Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.
WHO ARE WE?
San Francisco Public Utilities Commission (SFPUC) headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.
Our Mission:
To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.
Our Vision:
We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.
Role Description The Communications Dispatcher II provides around the clock dispatch support to the department’s managers and supervisors, field crews, and operations personnel.
Reporting Hours & Location
This is an as-needed temporary appointment not to exceed 1040 hours in a fiscal year.
Candidate to cover any full shift or partial shift on an as-needed basis.
Candidate may be called on short notice to work the day shift, (7:00am to 3:00pm), swing shift (3:00pm to 11:00pm), or graveyard shift (11:00pm to 7:00am).
Location: San Francisco Water Supply and Treatment Division, 1000 El Camino Real, Millbrae, CA 94030
Essential Duties
Operates a variety of communications equipment and information transmitting devices such as multi-line telephones, keyboard, two-way radio and pager systems utilized to receive and transmit information. Request reports and emergency calls from a number of mobile radio field units and telephones, or to transmit messages to field units and/or to route calls to proper bureau or detail for action.
Verifies and evaluates messages received to determine if information is accurate and may follow up to ensure proper receipt and understanding to determine type of action necessary and appropriate staff and/or agency to be notified.
Dispatches mobile units and equipment to specific work locations, including locations where traffic control, citing and towing services are needed; makes phone requests for ambulance, tow-truck or other emergency services; makes inquiries of other agencies as requested by field units; reads maps and gives directions on how to get to location of emergency.
Records information in and electronic system using a computer, sends detailed information using a computer-based messaging system, logs daily entries of various information in our computer data base, tracks entry and exit of watershed by permit holders.
Performs other duties as assigned.
Minimum Qualifications If you are interested in a job like this, we are looking for people that have the following:
Two years of verifiable experience operating a two-way radio communications base station, receiving, recording and transmitting messages from one source to another.
Combined total of two years of verifiable experience operating a multi-line telephone, and a two-way radio communications base system. One year of this experience must have been operating a two-way radio base station.
Desirable Qualifications
Experience working as a communications dispatcher or operator.
Knowledge in responding to emergency calls and able to Multitask and take immediate action.
Strong communication skills.
Knowledge of reading maps and conveying accurate information to recipient.
Ability to evaluate information and make sound decisions.
Responsible and able to work independently and on a team.
Strong organizational and time management skills.
Available to work with frequent flexibility such as nights, weekends and Holidays (Day, Swing or Graveyard shift).
Verification Of Education And Experience Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Education verification information on verifying foreign education credits or degree equivalency, can be found at How to Verify Education Requirements (sfdhr.org).
Additional Information Regarding Employment with the City and County of San Francisco
Information About the Hiring Process
Conviction History
Employee Benefits Overview
Equal Employment Opportunity
Disaster Service Worker
ADA Accommodation
Veterans Preference
Right to Work
Copies of Application Documents
Diversity Statement
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
#J-18808-Ljbffr