The Talent Source Inc
SalesForce Service Cloud Solution Architect
The Talent Source Inc, Dallas, Texas, United States, 75215
Contract Opportunity:
Salesforce Service Cloud Solution Architect (Hybrid – Dallas, TX or Fort Lauderdale, FL)
The Talent Source is partnering with a
leading enterprise client
to identify an experienced
Salesforce Service Cloud Consultant / Solution Architect
to guide the design and delivery of scalable, cloud-native architecture for customer engagement and service platforms.
This
hybrid contract role
offers an opportunity to shape sustainable Salesforce and AWS architectures in a high-visibility enterprise environment.
Role Overview As a Salesforce Service Cloud Solution Architect, you’ll lead the end-to-end design and implementation of cloud-based customer service solutions. You’ll collaborate with cross-functional business, engineering, and enterprise architecture teams to deliver platforms that drive operational excellence and seamless customer experiences.
You’ll be responsible for establishing a sustainable technical architecture that aligns technology design with business outcomes — ensuring reliability, scalability, and integration across enterprise systems.
Key Responsibilities
Design and document end-to-end Salesforce Service Cloud architecture and integrations.
Develop cloud-native, channel-agnostic solutions consumable across Web, Mobile, and Chat.
Collaborate with Enterprise Architects, Product Owners, and Developers to deliver scalable, secure, and compliant solutions.
Lead architecture reviews, establish standards, and provide technical oversight during implementation.
Communicate complex technical concepts clearly to both technical and business stakeholders.
Ensure alignment with enterprise guidelines, data models, and integration standards.
Core Skills & Experience
10+ years in enterprise architecture, including 5+ in Salesforce Service Cloud.
Deep understanding of
Service Cloud platform design , configuration, and integration patterns.
Proven experience designing
highly available cloud-native services
(AWS preferred).
Knowledge of
SAP S/4
and
SAP Business Technology Platform
integration (a plus).
Expertise in
Domain-Driven Design, APIs (REST, GraphQL, SOAP), Kafka/Pub-Sub , and
security best practices .
Familiarity with
agentic AI frameworks, LLMs , and multi-agent architectures (preferred).
Strong communication, leadership, and stakeholder engagement skills.
Location & Engagement
Hybrid:
Dallas, TX or Fort Lauderdale, FL
Engagement Type:
Contract (W-2 with benefits or C2C)
Benefits (W-2):
Health, Dental, Vision, and 401(k) with match
Interested? Apply directly or message
The Talent Source
to explore this opportunity and join a team driving next-generation digital service transformation.
#J-18808-Ljbffr
Salesforce Service Cloud Solution Architect (Hybrid – Dallas, TX or Fort Lauderdale, FL)
The Talent Source is partnering with a
leading enterprise client
to identify an experienced
Salesforce Service Cloud Consultant / Solution Architect
to guide the design and delivery of scalable, cloud-native architecture for customer engagement and service platforms.
This
hybrid contract role
offers an opportunity to shape sustainable Salesforce and AWS architectures in a high-visibility enterprise environment.
Role Overview As a Salesforce Service Cloud Solution Architect, you’ll lead the end-to-end design and implementation of cloud-based customer service solutions. You’ll collaborate with cross-functional business, engineering, and enterprise architecture teams to deliver platforms that drive operational excellence and seamless customer experiences.
You’ll be responsible for establishing a sustainable technical architecture that aligns technology design with business outcomes — ensuring reliability, scalability, and integration across enterprise systems.
Key Responsibilities
Design and document end-to-end Salesforce Service Cloud architecture and integrations.
Develop cloud-native, channel-agnostic solutions consumable across Web, Mobile, and Chat.
Collaborate with Enterprise Architects, Product Owners, and Developers to deliver scalable, secure, and compliant solutions.
Lead architecture reviews, establish standards, and provide technical oversight during implementation.
Communicate complex technical concepts clearly to both technical and business stakeholders.
Ensure alignment with enterprise guidelines, data models, and integration standards.
Core Skills & Experience
10+ years in enterprise architecture, including 5+ in Salesforce Service Cloud.
Deep understanding of
Service Cloud platform design , configuration, and integration patterns.
Proven experience designing
highly available cloud-native services
(AWS preferred).
Knowledge of
SAP S/4
and
SAP Business Technology Platform
integration (a plus).
Expertise in
Domain-Driven Design, APIs (REST, GraphQL, SOAP), Kafka/Pub-Sub , and
security best practices .
Familiarity with
agentic AI frameworks, LLMs , and multi-agent architectures (preferred).
Strong communication, leadership, and stakeholder engagement skills.
Location & Engagement
Hybrid:
Dallas, TX or Fort Lauderdale, FL
Engagement Type:
Contract (W-2 with benefits or C2C)
Benefits (W-2):
Health, Dental, Vision, and 401(k) with match
Interested? Apply directly or message
The Talent Source
to explore this opportunity and join a team driving next-generation digital service transformation.
#J-18808-Ljbffr