Capital One
Senior Associate, Product Manager - Digital Wallets (Emerging Payments)
Capital One, Mc Lean, Virginia, us, 22107
Overview
Product Management at Capital One is a vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
Responsibilities
Define success for your tech team for the management of enrollment, eligibility, and orchestration across all third‑party Digital Wallets.
Lead a high performing engineering team in a high visibility role with ownership over your roadmap and the opportunity to make a large impact.
Identify opportunities to continue improving the experience for customers adding their card to a Digital Wallet, ensuring the process is both seamless and secure.
Lead the modernization of how we determine eligibility for Digital Wallet users.
Partner closely with frontend teams to craft, improve, and even re‑envision our Digital Wallet customer experiences within our mobile app and website.
Partner closely with our Network Connections team to ensure the end to end success of Digital Wallet enrollment.
Engage directly with external Wallet and Network partners, including on shared feature development and road mapping.
Collaborate with key stakeholders from lines of business across the company to ensure our Digital Wallet products are serving the needs of our internal and external customers.
Qualifications
Intellectually Curious – you ask why, explore, and are not afraid to share ideas or follow an email chain for weeks to find someone with an answer.
Communicator & Influencer – you can communicate complex ideas clearly regardless of your audience and rally associates to work with you.
Do‑er – you are biased toward action, try things, and can get around roadblocks while staying focused on your goals.
Passionate & Customer Focus – you care about growing others and bringing them together around what’s possible and have a desire and ability to connect with our external or internal customers to fully understand their needs.
Learner – you have an appetite to learn new things or new technologies all while exhibiting humility when the time comes to ask for help.
Team Player – you enjoy working with diverse people and driving the team toward a common goal.
Basic Qualifications
Bachelor’s degree or military experience.
At least 3 years of product management experience.
Preferred Qualifications
1+ year of experience in product design, agile delivery, business analysis, data science, or software engineering.
1+ years of experience with Payments Industry, Digital Wallets, or Network Tokenization.
5+ years of experience in Agile product management.
Salary McLean, VA: $109,000 – $124,400. New York, NY: $118,900 – $135,700.
EEO Statement Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Contact us for accommodations: RecruitingAccommodation@capitalone.com.
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Responsibilities
Define success for your tech team for the management of enrollment, eligibility, and orchestration across all third‑party Digital Wallets.
Lead a high performing engineering team in a high visibility role with ownership over your roadmap and the opportunity to make a large impact.
Identify opportunities to continue improving the experience for customers adding their card to a Digital Wallet, ensuring the process is both seamless and secure.
Lead the modernization of how we determine eligibility for Digital Wallet users.
Partner closely with frontend teams to craft, improve, and even re‑envision our Digital Wallet customer experiences within our mobile app and website.
Partner closely with our Network Connections team to ensure the end to end success of Digital Wallet enrollment.
Engage directly with external Wallet and Network partners, including on shared feature development and road mapping.
Collaborate with key stakeholders from lines of business across the company to ensure our Digital Wallet products are serving the needs of our internal and external customers.
Qualifications
Intellectually Curious – you ask why, explore, and are not afraid to share ideas or follow an email chain for weeks to find someone with an answer.
Communicator & Influencer – you can communicate complex ideas clearly regardless of your audience and rally associates to work with you.
Do‑er – you are biased toward action, try things, and can get around roadblocks while staying focused on your goals.
Passionate & Customer Focus – you care about growing others and bringing them together around what’s possible and have a desire and ability to connect with our external or internal customers to fully understand their needs.
Learner – you have an appetite to learn new things or new technologies all while exhibiting humility when the time comes to ask for help.
Team Player – you enjoy working with diverse people and driving the team toward a common goal.
Basic Qualifications
Bachelor’s degree or military experience.
At least 3 years of product management experience.
Preferred Qualifications
1+ year of experience in product design, agile delivery, business analysis, data science, or software engineering.
1+ years of experience with Payments Industry, Digital Wallets, or Network Tokenization.
5+ years of experience in Agile product management.
Salary McLean, VA: $109,000 – $124,400. New York, NY: $118,900 – $135,700.
EEO Statement Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Contact us for accommodations: RecruitingAccommodation@capitalone.com.
#J-18808-Ljbffr