Basys
Deploys credit card processing products. Provides first‑level support as needed. Resolves routine and simple questions relating to credit card processing terminals or software by telephone or email. Maintains a positive work atmosphere by behaving and communicating in a manner consistent with the mission, vision and values of the organization. Performs a variety of activities that result in one‑call resolution for inbound customer support calls. Responsible for monitoring and assisting with merchants’ Payment Card Industry compliance.
Duties & Responsibilities
Contact merchant and software prospects and referrals by telephone and in person to solicit sales for credit card processing services.
Explain products, services and prices, and answer questions from customers.
Obtain merchant statements to conduct cost analysis.
Prepare merchant applications for signature by potential customers.
Present cost analysis to customers to obtain business via telephone or face‑to‑face methods as needed.
Log and track information in the CRM daily.
Additional Functions
Assist the Sales Manager with day‑to‑day tasks associated with the NBD Executive.
Adjust sales scripts to better target the needs and interests of specific businesses.
Occasionally travel and represent Basys at trade shows.
Modify and adjust sales processes as needed, with input from management.
Occasionally partner with marketing for marketing requests.
Other requests as needed.
Requirements
Excellent verbal and written communication skills
Prior sales experience
Solid computer, grammar and multi‑tasking skills
Ability to work comfortably in a fast‑paced, high‑volume call center environment
This role is eligible for a hybrid schedule. Up to one day per week may be worked remotely in accordance with the telecommuting policy.
Education & Experience
Bachelor's degree in business administration or other related fields is preferred
A minimum of 1 year experience selling, opening new accounts and relationship management via phone or face‑to‑face
Proficiency in Microsoft Office Suite, CRM
Basys provides technology and payment integration solutions for businesses across the country and Canada. Basys is an equal‑opportunity employer.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Strategy/Planning and Information Technology
Industries Software Development
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Duties & Responsibilities
Contact merchant and software prospects and referrals by telephone and in person to solicit sales for credit card processing services.
Explain products, services and prices, and answer questions from customers.
Obtain merchant statements to conduct cost analysis.
Prepare merchant applications for signature by potential customers.
Present cost analysis to customers to obtain business via telephone or face‑to‑face methods as needed.
Log and track information in the CRM daily.
Additional Functions
Assist the Sales Manager with day‑to‑day tasks associated with the NBD Executive.
Adjust sales scripts to better target the needs and interests of specific businesses.
Occasionally travel and represent Basys at trade shows.
Modify and adjust sales processes as needed, with input from management.
Occasionally partner with marketing for marketing requests.
Other requests as needed.
Requirements
Excellent verbal and written communication skills
Prior sales experience
Solid computer, grammar and multi‑tasking skills
Ability to work comfortably in a fast‑paced, high‑volume call center environment
This role is eligible for a hybrid schedule. Up to one day per week may be worked remotely in accordance with the telecommuting policy.
Education & Experience
Bachelor's degree in business administration or other related fields is preferred
A minimum of 1 year experience selling, opening new accounts and relationship management via phone or face‑to‑face
Proficiency in Microsoft Office Suite, CRM
Basys provides technology and payment integration solutions for businesses across the country and Canada. Basys is an equal‑opportunity employer.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Strategy/Planning and Information Technology
Industries Software Development
#J-18808-Ljbffr