Cityofhanfordca
Communications Dispatcher
City of Hanford – Police Department
We are accepting applications continuously for the position of Communications Dispatcher. This role receives and prioritizes emergency and non-emergency calls for law enforcement, fire, medical services, or animal control.
Benefits and Incentives
Signing Bonus: One-time bonus split into two parts – 50% in first pay period and 50% after probationary period.
Vacation Accrual: Forty (40) hours credited upon appointment.
Referral Stipend: $1,500 for active full‑time employees who recruit applicants.
Responsibilities
Receive incoming telephone and radio requests for emergency and routine services.
Question emergency callers to elicit complete and accurate information; enter information into the computer‑aided dispatch system.
Determine appropriate emergency response units and alert units promptly.
Maintain current status of all field units and monitor situations presenting potential danger to personnel.
Maintain radio contact with field units, enforce proper channel control, monitor multiple frequencies.
Refer non‑emergency callers to appropriate agencies or resources; assist officers in the field by contacting other services as needed.
Access automated law enforcement systems, input data, and make accurate entries per applicable laws and regulations.
Run local and nationwide wants, warrants and vehicle checks.
Build and maintain positive working relationships with co‑workers, city employees and the public; provide excellent customer service.
Operate communication and computer‑aided dispatch equipment; perform related duties as assigned.
Minimum Qualifications
Knowledge of telephone and radio equipment operation, functions of emergency services, emergency radio terminology, and basic record keeping.
Typing speed of 35 words per minute on a computer terminal keyboard with a certificate dated within six (6) months of application.
Ability To
Operate communication and computer‑aided dispatch equipment.
Communicate clearly under pressure; work long periods at a desk, lift 10 lbs, use telephone and keyboard.
Read and interpret maps, use radio/telephone, write reports.
Maintain attendance, safety, and work rotating shifts including nights, holidays, weekends.
Use sound judgment, operate modern office equipment, and comply with California law enforcement and communications standards (POST, CLETS).
Experience and Education
One year of responsible public safety dispatching experience or equivalent education/experience.
Education equivalent to completion of twelfth grade.
Possession or ability to obtain POST Basic and CLETS certificates within one year of appointment.
Application Process Screening includes competitive assessment, written examination, interview, and oral board. Applicants meeting minimum qualifications are not guaranteed an interview; final decision is made by the screening committee. Qualified candidates will be placed on the City's Certified Eligibility List.
Apply online with the required typing certificate; online typing certificates are NOT accepted.
#J-18808-Ljbffr
We are accepting applications continuously for the position of Communications Dispatcher. This role receives and prioritizes emergency and non-emergency calls for law enforcement, fire, medical services, or animal control.
Benefits and Incentives
Signing Bonus: One-time bonus split into two parts – 50% in first pay period and 50% after probationary period.
Vacation Accrual: Forty (40) hours credited upon appointment.
Referral Stipend: $1,500 for active full‑time employees who recruit applicants.
Responsibilities
Receive incoming telephone and radio requests for emergency and routine services.
Question emergency callers to elicit complete and accurate information; enter information into the computer‑aided dispatch system.
Determine appropriate emergency response units and alert units promptly.
Maintain current status of all field units and monitor situations presenting potential danger to personnel.
Maintain radio contact with field units, enforce proper channel control, monitor multiple frequencies.
Refer non‑emergency callers to appropriate agencies or resources; assist officers in the field by contacting other services as needed.
Access automated law enforcement systems, input data, and make accurate entries per applicable laws and regulations.
Run local and nationwide wants, warrants and vehicle checks.
Build and maintain positive working relationships with co‑workers, city employees and the public; provide excellent customer service.
Operate communication and computer‑aided dispatch equipment; perform related duties as assigned.
Minimum Qualifications
Knowledge of telephone and radio equipment operation, functions of emergency services, emergency radio terminology, and basic record keeping.
Typing speed of 35 words per minute on a computer terminal keyboard with a certificate dated within six (6) months of application.
Ability To
Operate communication and computer‑aided dispatch equipment.
Communicate clearly under pressure; work long periods at a desk, lift 10 lbs, use telephone and keyboard.
Read and interpret maps, use radio/telephone, write reports.
Maintain attendance, safety, and work rotating shifts including nights, holidays, weekends.
Use sound judgment, operate modern office equipment, and comply with California law enforcement and communications standards (POST, CLETS).
Experience and Education
One year of responsible public safety dispatching experience or equivalent education/experience.
Education equivalent to completion of twelfth grade.
Possession or ability to obtain POST Basic and CLETS certificates within one year of appointment.
Application Process Screening includes competitive assessment, written examination, interview, and oral board. Applicants meeting minimum qualifications are not guaranteed an interview; final decision is made by the screening committee. Qualified candidates will be placed on the City's Certified Eligibility List.
Apply online with the required typing certificate; online typing certificates are NOT accepted.
#J-18808-Ljbffr