Marathon Health
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Director of Operations
role at
Marathon Health
About Marathon Health Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.
Essential Duties & Responsibilities
Own full P&L responsibility for the region, including labor, supplies, and expense management.
Drive performance against budget while maximizing impact for patients and clients.
Champion a culture of operational discipline, quality, safety, and infection control across all health centers; lead adoption of standardized systems and tools to monitor performance, including online auditing and in-person reviews.
Drive achievement of patient, client, and teammate satisfaction goals.
Proactively address patient and teammate concerns with a focus on resolution and continuous improvement.
Ensure collaboration of clinical and operational teammates to pursue appropriate clinical opportunities.
Provide compliance leadership related to governmental, accreditation, and other regulations/requirements with company policies.
Coordinate workflow in health centers, prioritize key tasks, and shift duties as necessary to achieve maximum success for patients, teammates, and clients.
Hire, develop, lead, and train clinical teammates, including coaching, performance management, and teammate relations.
Set clear goals and expectations for direct reports, holding the team accountable for execution and results.
Align team goals with broader department and company initiatives; fully accountable for delivered results and goal achievement of the team.
Oversee center staffing, ensuring appropriate coverage and staffing levels to maintain patient access and provider support.
Collaborate with onboarding team to ensure seamless startup of new centers in market.
Complete annual performance reviews for all direct reports.
Drive visit volume, engagement, and participation rates across the region; participate in education and enrollment activities associated with acquiring new patient members and helping them to engage with our services.
Ensure health center schedules are maintained and optimized to promote efficiencies in practices and patient satisfaction.
Qualifications
Minimum of 5–7 years of leadership experience with proven success in healthcare operations, multisite services, or a comparable industry.
Proven leadership experience developing and building teams.
Demonstrated full P&L responsibility for a large business unit or division.
Expertise in building and leading high-performing teams across clinical, operational, and business functions.
Passion for patient-centered care and teammate engagement.
Exceptional client-facing skills with the ability to build and sustain executive-level partnerships.
Strong financial acumen, strategic thinking, and business judgment.
Demonstrated ability to thrive in a matrixed, fast-paced, high-accountability environment.
Experience in value-based healthcare, employer-sponsored healthcare, or population health management preferred.
Location Florida, North Carolina, South Carolina, Tennessee, Georgia, Alabama, Mississippi
Compensation Pay Range: $110,000 - $175,000/yr
We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.
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Director of Operations
role at
Marathon Health
About Marathon Health Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.
Essential Duties & Responsibilities
Own full P&L responsibility for the region, including labor, supplies, and expense management.
Drive performance against budget while maximizing impact for patients and clients.
Champion a culture of operational discipline, quality, safety, and infection control across all health centers; lead adoption of standardized systems and tools to monitor performance, including online auditing and in-person reviews.
Drive achievement of patient, client, and teammate satisfaction goals.
Proactively address patient and teammate concerns with a focus on resolution and continuous improvement.
Ensure collaboration of clinical and operational teammates to pursue appropriate clinical opportunities.
Provide compliance leadership related to governmental, accreditation, and other regulations/requirements with company policies.
Coordinate workflow in health centers, prioritize key tasks, and shift duties as necessary to achieve maximum success for patients, teammates, and clients.
Hire, develop, lead, and train clinical teammates, including coaching, performance management, and teammate relations.
Set clear goals and expectations for direct reports, holding the team accountable for execution and results.
Align team goals with broader department and company initiatives; fully accountable for delivered results and goal achievement of the team.
Oversee center staffing, ensuring appropriate coverage and staffing levels to maintain patient access and provider support.
Collaborate with onboarding team to ensure seamless startup of new centers in market.
Complete annual performance reviews for all direct reports.
Drive visit volume, engagement, and participation rates across the region; participate in education and enrollment activities associated with acquiring new patient members and helping them to engage with our services.
Ensure health center schedules are maintained and optimized to promote efficiencies in practices and patient satisfaction.
Qualifications
Minimum of 5–7 years of leadership experience with proven success in healthcare operations, multisite services, or a comparable industry.
Proven leadership experience developing and building teams.
Demonstrated full P&L responsibility for a large business unit or division.
Expertise in building and leading high-performing teams across clinical, operational, and business functions.
Passion for patient-centered care and teammate engagement.
Exceptional client-facing skills with the ability to build and sustain executive-level partnerships.
Strong financial acumen, strategic thinking, and business judgment.
Demonstrated ability to thrive in a matrixed, fast-paced, high-accountability environment.
Experience in value-based healthcare, employer-sponsored healthcare, or population health management preferred.
Location Florida, North Carolina, South Carolina, Tennessee, Georgia, Alabama, Mississippi
Compensation Pay Range: $110,000 - $175,000/yr
We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.
#J-18808-Ljbffr