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SmithRx

Accounts Receivable Specialist

SmithRx, San Francisco, California, United States, 94199

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About SmithRx SmithRx is a rapidly growing, venture‑backed Health‑Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next‑generation drug acquisition platform driven by cutting‑edge technology, innovative cost‑saving tools, and best‑in‑class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission‑driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S. healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

Integrity:

Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.

Courage:

We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always.

Together:

The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.

Job Summary The Accounts Receivable Specialist is responsible for processing the day‑to‑day cash receipts from customers into Sage Intacct and other internal systems, as well as managing customer communications regarding invoice collection and other customer inquiries. This involves solving customer billing issues, and managing relationships with multiple internal and external stakeholders. The ideal candidate is proactive, highly organized, self‑driven and has a meticulous eye for detail. This role reports to the Senior Manager – Order to Cash. In order to be eligible for this position applicants must be based in one of the following states: Arkansas, Arizona, California, Colorado, Florida, Georgia, Kansas, Minnesota, Missouri, Nevada, North Carolina, South Carolina, Ohio, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin.

What you will do

Analyze cash application and collection procedures, identifying opportunities for improvement

Prepare reports and provide cash collection trends for better cash flow management and enforce billing deadlines

Develop relationships with internal and external customers

Perform detailed analysis to respond to internal and external questions around billing and invoicing

Payment Application – review daily incoming banking transactions and book accordingly

Prepare aging reports and update / reconcile sub‑ledger to G/L

Update and maintain customer records in ERP system

Proactively monitor and follow up on delinquent accounts on a timely basis

Perform ad‑hoc tasks as assigned by manager

Participate in audits, process documentation, and process improvement

Manage the suspension and/or cancellation of accounts

What you will bring

2-4 years of AR and collections experience with preference for experience in a high‑volume billing environment

Associate's degree or equivalent professional experience in Accounting, Business Administration or a relevant field

Self‑motivated individual with an eye for process initiatives and improvement

Strong communication and customer service skills with internal and external contacts

Proven oral and written communication skills

Solid understanding of accounts receivable and basic understanding of accounting policy

Highly organized and focused on follow‑through with excellent attention to detail and problem‑solving skills

Ability to work in an open environment with cross‑functional teams

Strong MS Office Suite skills

Experience with Intacct or other ERPs is a plus

What SmithRx Offers You

Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance

Flexible Spending Benefits

401(k) Retirement Savings Program

Short‑term and long‑term disability

Discretionary Paid Time Off

12 Paid Holidays

Wellness Benefits

Commuter Benefits

Paid Parental Leave benefits

Employee Assistance Program (EAP)

Well‑stocked kitchen in office locations

Professional development and training opportunities

Seniority level Entry level

Employment type Full‑time

Job function Accounting/Auditing and Finance

Industries Hospitals and Health Care

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