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Weidner

Leasing Specialist

Weidner, Minneapolis, Minnesota, United States, 55400

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Leasing Specialist

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LPM Position Summary

As a Leasing Specialist, you have a genuine interest in building positive connections and have an exceedingly strong aptitude for sales and marketing. This role is responsible for understanding, executing and achieving the leasing and renewal goals for their specific community. It is imperative that this position pays particular attention to the price, promotion, and presentation of the community. A successful Leasing Specialist is able to manage their time effectively, is detail oriented, a trustworthy team player, and takes pride in their work. In addition, this position needs to be accountable and attentive to provide excellent customer service skills when interacting with residents, associates and vendors.

Primary Responsibilities

Walk the marketing tour path, open target viewing apartments, ensure clean and rent ready apartments, model homes and community amenities

Effectively coordinate daily activities through the management of People, Product, Price and Promotion

Exercise discretion and independent judgment in the daily marketing and advertising functions of the community to enhance performance

Manage effectiveness of mini model items, placement, and presentation

Manage the timely responses of resident and prospective resident calls and emails; Monitor and verify traffic in queue is responded to daily

Respond to resident and prospective resident calls and emails promptly in the morning

Answer incoming calls, convert phone calls into walk in traffic, set viewing appointments; Ensure all leasing traffic is recorded and input daily

Tour prospective residents with energy and enthusiasm the Weidner way

Ensure successful leasing by facilitating the application process at the end of the tour

Maintains strong competitive leasing closing ratio

Review and process all applications immediately upon receipt

Timely and respectful communication with applicants upon receiving results

Follow Weidner Move In Experience with all approved applicants

Maintain in depth knowledge of the community, residents and competitor properties at all times

Maintain and follow up on traffic in queue

Oversee completion of market analysis and shop competitive properties at least monthly; Implement marketing and leasing strategies daily

Meet with Community Director regularly to review leasing performance and goals, to improve leasing initiatives and strategy

Actively manage lease renewals in a timely manner and develop retention program

Qualifications

2+ years of property management experience required

Prior customer service experienced required

Complete tasks in a safe and efficient manner

Ability to work in a fast-paced environment with strong motivation to learn & contribute on a daily basis

Able to give professional directions clearly in person, over the phone, email, and text

Experienced in Microsoft products preferred (Word, Excel, PowerPoint and Outlook)

Yardi and Paycom experience preferred; Willing and able to learn new software programs

Follow Weidner's Mission, Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/province, and federal laws

Prompt, regular attendance; wear company dress code / uniform & maintain professional appearance at all times

Work effectively and cooperatively in a team environment and/or independently

Ability to work outside of normal scheduled hours as needed

Willing and able to be assigned to other Weidner properties as needed

Working knowledge of English; detail oriented, well organized

Must agree to a criminal background check and sign an agreement for voluntary drug testing

Must have access to personal vehicle and/or reliable transportation, at all times

Driver's license, vehicle and vehicle insurance must be valid and unexpired at all times and match the country in which associate will work

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