Impact Networking, LLC
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Senior Modern Workplace Engineer
role at
Impact Networking, LLC
in Indianapolis, IN.
Overview Impact is a leading national managed services provider specializing in IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. The Senior Modern Workplace Engineer serves as a pivotal cross‑functional technical leader at the nexus of digital workplace transformation and secure mobile enablement, responsible for empowering seamless collaboration, productivity, and mobility.
Responsibilities
Engineer, deploy, and optimize Microsoft 365 workloads, including Exchange Online, SharePoint, OneDrive, Microsoft Teams (Teams Phone & PSTN integration), and other collaboration tools.
Provide consulting services to clients and internal stakeholders, guiding the digital transformation of business processes using Microsoft’s productivity cloud.
Develop and maintain baseline configurations, deployment procedures, and governance guidelines for Microsoft 365 workloads, ensuring consistency across environments.
Serve as Tier 4 escalation point for Microsoft 365 platform issues, providing expert‑level troubleshooting and root cause analysis.
Implement and maintain Enterprise Mobility Management (EMM) and Unified Endpoint Management (UEM) solutions (e.g., Microsoft Intune, Jamf, or equivalent platforms) to manage mobile devices, desktops, laptops, and IoT endpoints.
Lead the full lifecycle management of mobile and endpoint devices, including procurement, provisioning, enrollment, configuration, maintenance, patching, and decommissioning.
Design and enforce security and compliance policies for mobile and endpoint environments, including encryption, Mobile Threat Defense (MTD), conditional access, and app protection policies.
Support BYOD and COPE (Corporate‑Owned, Personally Enabled) strategies, ensuring secure and seamless access to enterprise applications and data across iOS, Android, Windows, Chrome OS, and macOS.
Implement Zero Trust principles across device and productivity ecosystems, collaborating with cybersecurity teams to support threat detection, vulnerability management, and incident response.
Maintain adherence to regulatory frameworks such as GDPR, HIPAA, and other compliance mandates through regular audits, security testing, and continuous policy refinement.
Automate device provisioning, enrollment, patch management, and compliance enforcement through scripting (e.g., PowerShell), APIs, and MDM capabilities.
Monitor endpoint health, performance, and security posture using dashboards, analytics, and reporting tools.
Partner with internal IT, Service Desk, Service Delivery, and Technology Operations teams as the escalation owner for advanced technical tickets, ensuring resolution and follow‑through on systemic issues.
Act as a technical lead during client implementations, pilot rollouts, and system upgrades to ensure the successful adoption of modern workplace and mobility solutions.
Engage with business units and end‑users to translate needs into actionable technical solutions, enhancing the digital employee experience.
Support quoting processes by providing technical scoping details, licensing requirements, and bill of materials to ensure accurate and scalable proposals.
Things We Are Looking For
5+ years of experience working with Microsoft 365 and mobile device platforms.
Deep knowledge of Microsoft 365 workloads (Teams, SharePoint, Exchange, OneDrive, Teams Phone, Power Platform, etc.).
Expertise in Unified Endpoint Management (UEM) and Enterprise Mobility Management (EMM) platforms (e.g., Microsoft Intune, Jamf Pro).
Strong understanding of Zero Trust security models, mobile threat defense, and endpoint compliance strategies.
Advanced PowerShell scripting and automation skills (VBS, command line/PSExec).
Familiarity with identity management, conditional access, and multi‑factor authentication.
Proficient in device platform management across Windows, Chrome OS, macOS, iOS/iPadOS, and Android ecosystems.
Strong customer engagement skills with the ability to provide consultative guidance and technical mentorship.
Why Join Us Our purpose is people. We empower them to innovate, grow, and succeed. The core values guiding our work are Innovation, Passion, Honesty, Fun, Low Ego, and One Team.
Benefits
Up to 20 days of PTO
Up to 7 paid sick days
12+ paid holidays
Paid parental leave
Comprehensive health, disability, life, dental, and vision plans
401(k) and retirement plans
Tenure incentives at 5, 10, and 20‑year marks (gift cards and checks)
Continued education reimbursement
On‑going training and development opportunities
The wage range for this role is $100,000–$120,000 plus bonus plan eligibility, if applicable.
Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change.
#J-18808-Ljbffr
Senior Modern Workplace Engineer
role at
Impact Networking, LLC
in Indianapolis, IN.
Overview Impact is a leading national managed services provider specializing in IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. The Senior Modern Workplace Engineer serves as a pivotal cross‑functional technical leader at the nexus of digital workplace transformation and secure mobile enablement, responsible for empowering seamless collaboration, productivity, and mobility.
Responsibilities
Engineer, deploy, and optimize Microsoft 365 workloads, including Exchange Online, SharePoint, OneDrive, Microsoft Teams (Teams Phone & PSTN integration), and other collaboration tools.
Provide consulting services to clients and internal stakeholders, guiding the digital transformation of business processes using Microsoft’s productivity cloud.
Develop and maintain baseline configurations, deployment procedures, and governance guidelines for Microsoft 365 workloads, ensuring consistency across environments.
Serve as Tier 4 escalation point for Microsoft 365 platform issues, providing expert‑level troubleshooting and root cause analysis.
Implement and maintain Enterprise Mobility Management (EMM) and Unified Endpoint Management (UEM) solutions (e.g., Microsoft Intune, Jamf, or equivalent platforms) to manage mobile devices, desktops, laptops, and IoT endpoints.
Lead the full lifecycle management of mobile and endpoint devices, including procurement, provisioning, enrollment, configuration, maintenance, patching, and decommissioning.
Design and enforce security and compliance policies for mobile and endpoint environments, including encryption, Mobile Threat Defense (MTD), conditional access, and app protection policies.
Support BYOD and COPE (Corporate‑Owned, Personally Enabled) strategies, ensuring secure and seamless access to enterprise applications and data across iOS, Android, Windows, Chrome OS, and macOS.
Implement Zero Trust principles across device and productivity ecosystems, collaborating with cybersecurity teams to support threat detection, vulnerability management, and incident response.
Maintain adherence to regulatory frameworks such as GDPR, HIPAA, and other compliance mandates through regular audits, security testing, and continuous policy refinement.
Automate device provisioning, enrollment, patch management, and compliance enforcement through scripting (e.g., PowerShell), APIs, and MDM capabilities.
Monitor endpoint health, performance, and security posture using dashboards, analytics, and reporting tools.
Partner with internal IT, Service Desk, Service Delivery, and Technology Operations teams as the escalation owner for advanced technical tickets, ensuring resolution and follow‑through on systemic issues.
Act as a technical lead during client implementations, pilot rollouts, and system upgrades to ensure the successful adoption of modern workplace and mobility solutions.
Engage with business units and end‑users to translate needs into actionable technical solutions, enhancing the digital employee experience.
Support quoting processes by providing technical scoping details, licensing requirements, and bill of materials to ensure accurate and scalable proposals.
Things We Are Looking For
5+ years of experience working with Microsoft 365 and mobile device platforms.
Deep knowledge of Microsoft 365 workloads (Teams, SharePoint, Exchange, OneDrive, Teams Phone, Power Platform, etc.).
Expertise in Unified Endpoint Management (UEM) and Enterprise Mobility Management (EMM) platforms (e.g., Microsoft Intune, Jamf Pro).
Strong understanding of Zero Trust security models, mobile threat defense, and endpoint compliance strategies.
Advanced PowerShell scripting and automation skills (VBS, command line/PSExec).
Familiarity with identity management, conditional access, and multi‑factor authentication.
Proficient in device platform management across Windows, Chrome OS, macOS, iOS/iPadOS, and Android ecosystems.
Strong customer engagement skills with the ability to provide consultative guidance and technical mentorship.
Why Join Us Our purpose is people. We empower them to innovate, grow, and succeed. The core values guiding our work are Innovation, Passion, Honesty, Fun, Low Ego, and One Team.
Benefits
Up to 20 days of PTO
Up to 7 paid sick days
12+ paid holidays
Paid parental leave
Comprehensive health, disability, life, dental, and vision plans
401(k) and retirement plans
Tenure incentives at 5, 10, and 20‑year marks (gift cards and checks)
Continued education reimbursement
On‑going training and development opportunities
The wage range for this role is $100,000–$120,000 plus bonus plan eligibility, if applicable.
Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change.
#J-18808-Ljbffr