Waxing The City of Alexandria
Esthetician Cosmetologist Wax Technician
Waxing The City of Alexandria, Washington, District of Columbia, us, 20022
Overview
At Waxing the City, our licensed service providers are not only waxing experts, they’re waxing authorities. This led us to create our very own title of Cerologist™ technicians, combining “cera” (Latin for wax) with “ologist” (to highlight their level of education and expertise). After a week-long, hands-on training course at our Waxing University®, our service providers become certified Cerologists.
LOVE WHAT YOU DO
We are seeking beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If you’re looking to learn and grow in your career and have a passion for the industry, we want to hear from you.
SUMMARY:
Do you love waxing? Does educating clients about the benefits of waxing and sharing the latest product trends energize you? Are you looking to sharpen your waxing skills or learn a new technique? If so, Waxing the City may be a good fit for you! At Waxing the City our clients are the focus and our technicians are the ultimate professionals at their craft.
Responsibilities
Responsible for implementation of customer service standards for all internal and external clients. Goal is to exceed client expectations from initial inquiry to on-going client relationship management.
Responsible for maintaining a clean and professional environment.
Accountable for efficient, effective and high-quality service provision following all defined waxing service standards.
Support and protect our culture.
Other duties as assigned in the spirit of teamwork.
Follows safety standards in all aspects of performance of the above functions.
Role Scope and Complexity: The technician reports directly to the studio manager/studio lead and indirectly to all members of ownership and is accountable for adhering to all service provisions and sanitation standards. They are accountable for meeting established service protocols and customer service standards focusing on both internal & external customers. Also accountable for informing and educating clients on our service offerings, retail products and membership program, building and retaining clients through social platforms, community engagement & other marketing efforts put forth by management.
Qualifications
MINIMUM QUALIFICATIONS:
Required: Current State Licensure (Esthetician, Cosmetologist, Waxer)
A passion for waxing and the beauty industry
Time Management Skills
Strong communication skills – both written and verbal
Flexible and adaptable individual who embraces being a part of a team.
Exceptional Customer Service
Self-Motivated
Responsibilities (continued)
Full body and full face waxing
Lash and brow tinting
May include specialty treatments
Benefits
Bonus based on performance
Employee discounts
Free uniforms
Paid time off
Training & development
Wellness resources
Competitive hourly wage + service and product commissions
Paid training
Continuing Education
Health Insurance
Retail Bonus
Great incentive plan
Sanctuary for downtime and breaks
Great work/ life balance
Core Values
Emphasis on People
Outstanding Client Service
Compassion & Caring
Community Partnerships
#J-18808-Ljbffr
LOVE WHAT YOU DO
We are seeking beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If you’re looking to learn and grow in your career and have a passion for the industry, we want to hear from you.
SUMMARY:
Do you love waxing? Does educating clients about the benefits of waxing and sharing the latest product trends energize you? Are you looking to sharpen your waxing skills or learn a new technique? If so, Waxing the City may be a good fit for you! At Waxing the City our clients are the focus and our technicians are the ultimate professionals at their craft.
Responsibilities
Responsible for implementation of customer service standards for all internal and external clients. Goal is to exceed client expectations from initial inquiry to on-going client relationship management.
Responsible for maintaining a clean and professional environment.
Accountable for efficient, effective and high-quality service provision following all defined waxing service standards.
Support and protect our culture.
Other duties as assigned in the spirit of teamwork.
Follows safety standards in all aspects of performance of the above functions.
Role Scope and Complexity: The technician reports directly to the studio manager/studio lead and indirectly to all members of ownership and is accountable for adhering to all service provisions and sanitation standards. They are accountable for meeting established service protocols and customer service standards focusing on both internal & external customers. Also accountable for informing and educating clients on our service offerings, retail products and membership program, building and retaining clients through social platforms, community engagement & other marketing efforts put forth by management.
Qualifications
MINIMUM QUALIFICATIONS:
Required: Current State Licensure (Esthetician, Cosmetologist, Waxer)
A passion for waxing and the beauty industry
Time Management Skills
Strong communication skills – both written and verbal
Flexible and adaptable individual who embraces being a part of a team.
Exceptional Customer Service
Self-Motivated
Responsibilities (continued)
Full body and full face waxing
Lash and brow tinting
May include specialty treatments
Benefits
Bonus based on performance
Employee discounts
Free uniforms
Paid time off
Training & development
Wellness resources
Competitive hourly wage + service and product commissions
Paid training
Continuing Education
Health Insurance
Retail Bonus
Great incentive plan
Sanctuary for downtime and breaks
Great work/ life balance
Core Values
Emphasis on People
Outstanding Client Service
Compassion & Caring
Community Partnerships
#J-18808-Ljbffr