Employment Development Department
STAFF SERVICES ANALYST
Employment Development Department, California, Missouri, United States, 65018
1 week ago Be among the first 25 applicants
Employment Development Department provided pay range This range is provided by Employment Development Department. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug‑free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Position Details
Job Code #
JC-495293
Position #(s)
280-515-5157-701
Working Title
Operations Analyst
Classification
STAFF SERVICES ANALYST
Pay Range
$3,861.00 - $4,839.00 A
$4,181.00 - $5,233.00 B
$5,014.00 - $6,276.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Shall Consider
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
$6,031.00 - $7,547.00 A
# of Positions
1
Work Location
Sacramento County
Telework
Hybrid
Job Type
Permanent, Full Time
Work Shift
8:00am - 5:00pm
Work Week
Monday - Friday
Department Information
The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
Department Website: http://www.edd.ca.gov
Job Description And Duties
THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.
Do you like a working with data? Do you like innovative, “outside the box” thinking? Do you have strong analytical and research skills?
The Employment Development Department's (EDD), Field Audit & Compliance Division's (FACD), Central Operations, is looking for one (1) motivated, creative, Associate Governmental Program Analyst (AGPA) or Staff Services Analyst (SSA), to join our team as an Operations Analyst in the Operations & Strategic Planning Group!
The incumbent will be responsible for developing, maintaining, reviewing, monitoring, tracking and making recommendations regarding critical technology inventories, lists, and rosters that FACD maintains along with support of technology applications. Analyzing and monitoring budgets and data warehoused in existing systems and processes from the central office and field offices. Gathering and analyzing facility and program data to meet requirements for premises along with preparation of required reporting.
The analyst will handle sensitive issues in a professional, expedient manner and perform a variety of programmatic, strategic and operational planning activities such as: technology testing efforts, serving on teams, providing customer service, coordination with other groups, and participation on business process improvement projects. The ideal analyst is knowledgeable about FACD programs, policies, procedures and management of program data.
This position may be filled at either the AGPA or SSA level for recruitment purposes!
See the AGPA and SSA duty statements for specific job details.
This position is headquartered in downtown Sacramento, CA and may be eligible for telework under EDD's telework policy. California Government Code Section 14200 requires employees to reside in California to telecommute. Employees are required to report to their headquarters office, as needed. Travel expenses to and from the assigned headquarters are the responsibility of the employee.
Don't forget to take the exam!
Exam Bulletin Addresses
AGPA Exam Bulletin: https://calcareers.ca.gov/JOBSGEN/9PB04.PDF
SSA Exam Bulletin: https://calcareys.ca.gov/JOBSGEN/7PB34.PDF
Benefits
The State of California has a great benefit package for permanent, full‑time employees including health, dental and vision insurance, several paid holidays per year, vacation, sick leave and other paid leave accruals, voluntary 401k and 457 plan enrollment options and more!
More benefit information can be found at the CalHR web address: https://www.calhr.ca.gov/employees/Pages/salary-and-benefits.aspx
Contact Information
If you have questions about the actual position, please contact the “Hiring Unit Contact” listed below under Contact Information.
You will find additional information about the job in the Duty Statement.
Special Requirements
It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov.
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If You Are Unable To Apply Electronically Through Your CalCareer Account, Please Mail a Completed And Signed State Examination/Employment Application STD Form 678 And Application Package To The Mailing Address Provided In The “Application Instructions’ Section Below And Ensure The Following:
Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.
Exam Requirements
To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.
Click the examination link below for more information and to take the exam:
Staff Services Analyst Bulletin
Associate Governmental Program Analyst Bulletin
For more information about the State hiring process, click here . To watch tutorials on how to apply for a State job, click here .
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 10/20/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including Your Examination/Employment Application (STD 678) And Applicable Or Required Documents) Must Be Submitted To Apply For This Job Posting. Application Packages May Be Submitted Electronically Through Your CalCareer Account At Www.CalCareers.ca.gov. When Submitting Your Application In Hard Copy, a Completed Copy Of The Application Package Listing Must Be Included. If You Choose To Not Apply Electronically, a Hard Copy Application Package May Be Submitted Through An Alternative Method Listed Below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Employment Development Department
Mail In Address
Attn: Job Control # 495293
Human Resource Services Division, MIC 54
PO Box 826880
Sacramento , CA 94280-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Employment Development Department
Drop Off Address
Attn: Job Control # 495293
EDD/Human Resource Services Division (6th floor solar)
722 Capitol Mall
Sacramento , CA 95814
08:00 AM - 04:30 PM
Required Application Package Documents
The Following Items Are Required To Be Submitted With Your Application. Applicants Who Do Not Submit The Required Items Timely May Not Be Considered For This Job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is optional. It may be included, but is not required.
Degree and/or School Transcripts
Statement of Qualifications - A Statement of Qualifications (SOQ) is Required. Please see “Statement of Qualifications Requirements” section for more information about the SOQ.
Other - A Cover Letter is required and must be included.
EEO Contact
The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Industries
Government Administration
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Employment Development Department provided pay range This range is provided by Employment Development Department. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug‑free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Position Details
Job Code #
JC-495293
Position #(s)
280-515-5157-701
Working Title
Operations Analyst
Classification
STAFF SERVICES ANALYST
Pay Range
$3,861.00 - $4,839.00 A
$4,181.00 - $5,233.00 B
$5,014.00 - $6,276.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Shall Consider
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
$6,031.00 - $7,547.00 A
# of Positions
1
Work Location
Sacramento County
Telework
Hybrid
Job Type
Permanent, Full Time
Work Shift
8:00am - 5:00pm
Work Week
Monday - Friday
Department Information
The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
Department Website: http://www.edd.ca.gov
Job Description And Duties
THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.
Do you like a working with data? Do you like innovative, “outside the box” thinking? Do you have strong analytical and research skills?
The Employment Development Department's (EDD), Field Audit & Compliance Division's (FACD), Central Operations, is looking for one (1) motivated, creative, Associate Governmental Program Analyst (AGPA) or Staff Services Analyst (SSA), to join our team as an Operations Analyst in the Operations & Strategic Planning Group!
The incumbent will be responsible for developing, maintaining, reviewing, monitoring, tracking and making recommendations regarding critical technology inventories, lists, and rosters that FACD maintains along with support of technology applications. Analyzing and monitoring budgets and data warehoused in existing systems and processes from the central office and field offices. Gathering and analyzing facility and program data to meet requirements for premises along with preparation of required reporting.
The analyst will handle sensitive issues in a professional, expedient manner and perform a variety of programmatic, strategic and operational planning activities such as: technology testing efforts, serving on teams, providing customer service, coordination with other groups, and participation on business process improvement projects. The ideal analyst is knowledgeable about FACD programs, policies, procedures and management of program data.
This position may be filled at either the AGPA or SSA level for recruitment purposes!
See the AGPA and SSA duty statements for specific job details.
This position is headquartered in downtown Sacramento, CA and may be eligible for telework under EDD's telework policy. California Government Code Section 14200 requires employees to reside in California to telecommute. Employees are required to report to their headquarters office, as needed. Travel expenses to and from the assigned headquarters are the responsibility of the employee.
Don't forget to take the exam!
Exam Bulletin Addresses
AGPA Exam Bulletin: https://calcareers.ca.gov/JOBSGEN/9PB04.PDF
SSA Exam Bulletin: https://calcareys.ca.gov/JOBSGEN/7PB34.PDF
Benefits
The State of California has a great benefit package for permanent, full‑time employees including health, dental and vision insurance, several paid holidays per year, vacation, sick leave and other paid leave accruals, voluntary 401k and 457 plan enrollment options and more!
More benefit information can be found at the CalHR web address: https://www.calhr.ca.gov/employees/Pages/salary-and-benefits.aspx
Contact Information
If you have questions about the actual position, please contact the “Hiring Unit Contact” listed below under Contact Information.
You will find additional information about the job in the Duty Statement.
Special Requirements
It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov.
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If You Are Unable To Apply Electronically Through Your CalCareer Account, Please Mail a Completed And Signed State Examination/Employment Application STD Form 678 And Application Package To The Mailing Address Provided In The “Application Instructions’ Section Below And Ensure The Following:
Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.
Exam Requirements
To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.
Click the examination link below for more information and to take the exam:
Staff Services Analyst Bulletin
Associate Governmental Program Analyst Bulletin
For more information about the State hiring process, click here . To watch tutorials on how to apply for a State job, click here .
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 10/20/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including Your Examination/Employment Application (STD 678) And Applicable Or Required Documents) Must Be Submitted To Apply For This Job Posting. Application Packages May Be Submitted Electronically Through Your CalCareer Account At Www.CalCareers.ca.gov. When Submitting Your Application In Hard Copy, a Completed Copy Of The Application Package Listing Must Be Included. If You Choose To Not Apply Electronically, a Hard Copy Application Package May Be Submitted Through An Alternative Method Listed Below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Employment Development Department
Mail In Address
Attn: Job Control # 495293
Human Resource Services Division, MIC 54
PO Box 826880
Sacramento , CA 94280-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Employment Development Department
Drop Off Address
Attn: Job Control # 495293
EDD/Human Resource Services Division (6th floor solar)
722 Capitol Mall
Sacramento , CA 95814
08:00 AM - 04:30 PM
Required Application Package Documents
The Following Items Are Required To Be Submitted With Your Application. Applicants Who Do Not Submit The Required Items Timely May Not Be Considered For This Job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is optional. It may be included, but is not required.
Degree and/or School Transcripts
Statement of Qualifications - A Statement of Qualifications (SOQ) is Required. Please see “Statement of Qualifications Requirements” section for more information about the SOQ.
Other - A Cover Letter is required and must be included.
EEO Contact
The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Industries
Government Administration
Referrals increase your chances of interviewing at Employment Development Department by 2x
Get notified about new Service Analyst jobs in
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