State of Washington
IT Business Analyst – Senior/Specialist (ITBA-SS/ETS)
State of Washington, Walla Walla, Washington, United States
IT Business Analyst – Senior/Specialist (ITBA-SS/ETS)
This senior business analyst supports HCA’s Benefits 24/7 self‑service program that provides benefits information to public and school employees across Washington. The analyst collaborates with developers, quality assurance testers, and non‑technical customers to transition from the legacy system to a new solution. About The Division
The Enterprise Technology Services (ETS) division develops and provides information technology services and solutions throughout Washington, including partners such as DSHS, DOH, Health Benefits Exchange, LNI, and DOC. ETS manages 114 solutions, applications, and databases in its portfolio. About The Position
This position is the senior business analyst in ETS for Employee and Retiree Benefits (ERB) Division work. Responsibilities include gathering, grooming, and managing IT business requirements for School Employee Benefits Board (SEBB) and Public Employee Benefits Board (PEBB) programs. The analyst may telework and is required to report on‑site once per week (Wednesday). Duties / Responsibilities
Act as Scrum Master for the ERB development team. Assist product owners in product planning through requirements development and analysis. Provide suggestions and support to product owners. Facilitate backlog grooming sessions. Ensure open lines of communication across the team. Facilitate sprint planning, regular stand‑ups, sprint deliverables, and demonstrations as needed. Support the development of ERB applications. Lead requirements analysis and verification. Develop reports on the status of BA work requests. Communicate benefits of the business and technical solutions to Product Owners and stakeholders. Coach and mentor BA staff within the section. Qualifications
Five (5) years of experience providing requirements analysis services using disciplined, best practice processes for gathering, documenting, analyzing, and managing requirements. Four (4) years of experience in strong analytics and communications background. Excellent written and verbal communication skills and the ability to communicate technical issues, both verbally and in writing, to state staff and vendor management. Experience facilitating and creating training material for system changes or new applications. Two (2) years of experience with School or Public Employees benefits (SEBB/PEBB) systems. Two (2) years of experience with change management, particularly with large system implementations. Preferred Qualifications
Experience using business intelligence tools such as SAS, SQL and data visualization tools such as MS SQL Server, Oracle, Tableau. Experience working in an Agile environment. Scrum Master or Product Owner certification. Lean Green Belt certification. PROSCI Change Management certification. IIBA CBAP certification. How To Apply
Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions may lead to disqualification. Complete your profile, attach a cover letter that specifically addresses how you meet the qualifications, and attach a current resume. Veteran preference: Attach a DD‑214 or other verified service letter. Equal Opportunity Statement
The Washington State Health Care Authority is an equal opportunity employer. The agency values the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency.
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This senior business analyst supports HCA’s Benefits 24/7 self‑service program that provides benefits information to public and school employees across Washington. The analyst collaborates with developers, quality assurance testers, and non‑technical customers to transition from the legacy system to a new solution. About The Division
The Enterprise Technology Services (ETS) division develops and provides information technology services and solutions throughout Washington, including partners such as DSHS, DOH, Health Benefits Exchange, LNI, and DOC. ETS manages 114 solutions, applications, and databases in its portfolio. About The Position
This position is the senior business analyst in ETS for Employee and Retiree Benefits (ERB) Division work. Responsibilities include gathering, grooming, and managing IT business requirements for School Employee Benefits Board (SEBB) and Public Employee Benefits Board (PEBB) programs. The analyst may telework and is required to report on‑site once per week (Wednesday). Duties / Responsibilities
Act as Scrum Master for the ERB development team. Assist product owners in product planning through requirements development and analysis. Provide suggestions and support to product owners. Facilitate backlog grooming sessions. Ensure open lines of communication across the team. Facilitate sprint planning, regular stand‑ups, sprint deliverables, and demonstrations as needed. Support the development of ERB applications. Lead requirements analysis and verification. Develop reports on the status of BA work requests. Communicate benefits of the business and technical solutions to Product Owners and stakeholders. Coach and mentor BA staff within the section. Qualifications
Five (5) years of experience providing requirements analysis services using disciplined, best practice processes for gathering, documenting, analyzing, and managing requirements. Four (4) years of experience in strong analytics and communications background. Excellent written and verbal communication skills and the ability to communicate technical issues, both verbally and in writing, to state staff and vendor management. Experience facilitating and creating training material for system changes or new applications. Two (2) years of experience with School or Public Employees benefits (SEBB/PEBB) systems. Two (2) years of experience with change management, particularly with large system implementations. Preferred Qualifications
Experience using business intelligence tools such as SAS, SQL and data visualization tools such as MS SQL Server, Oracle, Tableau. Experience working in an Agile environment. Scrum Master or Product Owner certification. Lean Green Belt certification. PROSCI Change Management certification. IIBA CBAP certification. How To Apply
Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions may lead to disqualification. Complete your profile, attach a cover letter that specifically addresses how you meet the qualifications, and attach a current resume. Veteran preference: Attach a DD‑214 or other verified service letter. Equal Opportunity Statement
The Washington State Health Care Authority is an equal opportunity employer. The agency values the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency.
#J-18808-Ljbffr