Washington State ESD
IT Business Analyst – Senior/Specialist (ITBA-SS/ETS)
Washington State ESD, Seattle, Washington, us, 98127
IT Business Analyst – Senior/Specialist (ITBA-SS/ETS)
71111310
This senior business analyst supports HCA’s Benefits 24/7 self-service program that provides benefits information to public and school employees across Washington. Collaborating with developers, quality assurance testers, and non-technical customers who support benefits subscribers, the successful candidate will bring a mix of technical experience and business familiarity into a role where they will have the opportunity to work on a long-term project to transition into a new system from the agency’s legacy system. If you are excited to quickly learn a new system providing vital benefits functions for Washingtonians, this may be the position for you!
All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes.
About the division The Enterprise Technology Services (ETS) division develops and provides all information technology services and solutions throughout HCA and externally with partner agencies, including DSHS, DOH, Health Benefits Exchange, LNI, and DOC. ETS has 114 solutions, applications, and databases in its IT portfolio.
About the position This position is the senior business analyst in ETS for Employee and Retiree Benefits (ERB) Division-related work, with responsibilities for the collection, grooming, and ongoing management of IT business requirements and for School Employee Benefits Board (SEBB) and Public Employee Benefits Board (PEBB) programs. This BA will oversee a myriad of requests for requirements gathering, user story development, and other deliverables as needed.
This position is eligible to telework and is also typically required to report on-site once per week. The team’s current on-site day is Wednesday. The default assigned work location of all Health Care Authority (HCA) positions – both on-site and telework eligible positions – is within the State of Washington. This position reports to Olympia, WA. Frequency of onsite work will vary based on business and operational needs. HCA has currently suspended the ability to support out-of-state telework.
What you will do
Act as Scrum Master for the ERB development team.
Identify ways to assist product owners in product planning through requirements development and analysis.
Provide suggestions and support to product owners.
Facilitate backlog grooming sessions.
Ensure open lines of communication exist across the team.
Facilitate sprint planning, regular stand ups, sprint deliverable communications and sprint demonstrations as needed.
Support the development of ERB applications.
Lead requirements analysis and verification.
Develop reports on the status of BA work requests.
Communicate benefits of the business and technical solutions to Product Owners and other stakeholders.
Coach and mentor BA staff within the section in close collaboration with the supervisor.
Required qualifications Qualifying candidates will satisfy
all
of the following requirements (experience can be gained concurrently):
Five (5) years of experience providing requirements analysis services using disciplined, best practice processes/methods for gathering, documenting, analyzing and managing requirements.
Four (4) years of experience in strong analytics and communications background. Excellent written and verbal communication skills and the ability to communicate technical issues, both verbally and in writing, to state staff and vendor management. Ability to combine analytic skills with business knowledge.
Experience facilitating and creating material for internal and external training on system changes or new applications.
Two (2) years of experience with School or Public Employees benefits (SEBB/PEBB) systems.
Two (2) years of experience with change management, particularly with large system implementations.
Qualifying candidates will
also
meet
one
of the following criteria options:
Option 1:
Nine (9) years of professional general IT experience. Experience must include at least three years of business analyst experience.
Option 2:
Associate degree and
Seven (7) years of professional general IT experience. Experience must include at least three years of business analyst experience.
Option 3:
Bachelor’s degree and
Five (5) years of professional general IT experience. Experience must include at least three years of business analyst experience.
Option 4:
Master’s degree and
Three (3) years of professional general IT experience. Experience must include at least three years of business analyst experience.
Option 5:
Three (3) years of professional experience as a journey level IT professional in state service.
Preferred qualifications
Experience using business intelligence tools such as SAS, SQL and data visualization tools such as MS SQL Server, Oracle, Tableau, etc.
Experience working in Agile environment.
Scrum Master or Product Owner certification.
Lean Green Belt certification.
PROSCI Change Management certification.
IIBA CBAP certification.
How to apply Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification.
To apply for this position, you will need to complete your profile which includes three professional references and attach in separate files:
A
cover letter
that specifically addresses how you meet the qualifications for this position
Current
resume
To take advantage of
veteran preference , please do the following:
Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter.
Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in careers.wa.gov.
About HCA Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible.
There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.
What we have to offer
Meaningful work with friendly co-workers who care about those we serve
A clear agency mission that drives our work and is person-centered
A healthy work/life balance, including alternative/flexible schedules and mobile work options.
A great total compensation and benefit package
A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
Tuition reimbursement
And free parking!
Notes This position is covered by the Washington Federation of State Employees (WFSE). Once the listed position(s) is(are) filled, this recruitment announcement may also be used to fill additional position(s) for up to sixty (60) days.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.
HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. HCA has five employee resource groups (ERGs). ERGs are voluntary, employee-led groups whose aim is to foster a diverse, inclusive workplace aligned with HCA’s mission.Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Studies have shown women, racial and ethnic minorities, and persons of disability are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. Persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are also encouraged to apply. If you have any questions about the required qualifications or how your experience relates to them, please contact us at HCAjobs@hca.wa.gov. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Jake Nelko at jake.nelko@hca.wa.gov or 360.725.0945.
The Washington State Health Care Authority (HCA) is an
E-Verify employer . All applicants with a legal right to work in the United States are encouraged to apply.
E-Verify is a registered trademark of the U.S. Department of Homeland Security.
Subscribe to our weekly newsletter to receive a list of new job postings at HCA.
#J-18808-Ljbffr
This senior business analyst supports HCA’s Benefits 24/7 self-service program that provides benefits information to public and school employees across Washington. Collaborating with developers, quality assurance testers, and non-technical customers who support benefits subscribers, the successful candidate will bring a mix of technical experience and business familiarity into a role where they will have the opportunity to work on a long-term project to transition into a new system from the agency’s legacy system. If you are excited to quickly learn a new system providing vital benefits functions for Washingtonians, this may be the position for you!
All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes.
About the division The Enterprise Technology Services (ETS) division develops and provides all information technology services and solutions throughout HCA and externally with partner agencies, including DSHS, DOH, Health Benefits Exchange, LNI, and DOC. ETS has 114 solutions, applications, and databases in its IT portfolio.
About the position This position is the senior business analyst in ETS for Employee and Retiree Benefits (ERB) Division-related work, with responsibilities for the collection, grooming, and ongoing management of IT business requirements and for School Employee Benefits Board (SEBB) and Public Employee Benefits Board (PEBB) programs. This BA will oversee a myriad of requests for requirements gathering, user story development, and other deliverables as needed.
This position is eligible to telework and is also typically required to report on-site once per week. The team’s current on-site day is Wednesday. The default assigned work location of all Health Care Authority (HCA) positions – both on-site and telework eligible positions – is within the State of Washington. This position reports to Olympia, WA. Frequency of onsite work will vary based on business and operational needs. HCA has currently suspended the ability to support out-of-state telework.
What you will do
Act as Scrum Master for the ERB development team.
Identify ways to assist product owners in product planning through requirements development and analysis.
Provide suggestions and support to product owners.
Facilitate backlog grooming sessions.
Ensure open lines of communication exist across the team.
Facilitate sprint planning, regular stand ups, sprint deliverable communications and sprint demonstrations as needed.
Support the development of ERB applications.
Lead requirements analysis and verification.
Develop reports on the status of BA work requests.
Communicate benefits of the business and technical solutions to Product Owners and other stakeholders.
Coach and mentor BA staff within the section in close collaboration with the supervisor.
Required qualifications Qualifying candidates will satisfy
all
of the following requirements (experience can be gained concurrently):
Five (5) years of experience providing requirements analysis services using disciplined, best practice processes/methods for gathering, documenting, analyzing and managing requirements.
Four (4) years of experience in strong analytics and communications background. Excellent written and verbal communication skills and the ability to communicate technical issues, both verbally and in writing, to state staff and vendor management. Ability to combine analytic skills with business knowledge.
Experience facilitating and creating material for internal and external training on system changes or new applications.
Two (2) years of experience with School or Public Employees benefits (SEBB/PEBB) systems.
Two (2) years of experience with change management, particularly with large system implementations.
Qualifying candidates will
also
meet
one
of the following criteria options:
Option 1:
Nine (9) years of professional general IT experience. Experience must include at least three years of business analyst experience.
Option 2:
Associate degree and
Seven (7) years of professional general IT experience. Experience must include at least three years of business analyst experience.
Option 3:
Bachelor’s degree and
Five (5) years of professional general IT experience. Experience must include at least three years of business analyst experience.
Option 4:
Master’s degree and
Three (3) years of professional general IT experience. Experience must include at least three years of business analyst experience.
Option 5:
Three (3) years of professional experience as a journey level IT professional in state service.
Preferred qualifications
Experience using business intelligence tools such as SAS, SQL and data visualization tools such as MS SQL Server, Oracle, Tableau, etc.
Experience working in Agile environment.
Scrum Master or Product Owner certification.
Lean Green Belt certification.
PROSCI Change Management certification.
IIBA CBAP certification.
How to apply Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification.
To apply for this position, you will need to complete your profile which includes three professional references and attach in separate files:
A
cover letter
that specifically addresses how you meet the qualifications for this position
Current
resume
To take advantage of
veteran preference , please do the following:
Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter.
Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in careers.wa.gov.
About HCA Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible.
There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.
What we have to offer
Meaningful work with friendly co-workers who care about those we serve
A clear agency mission that drives our work and is person-centered
A healthy work/life balance, including alternative/flexible schedules and mobile work options.
A great total compensation and benefit package
A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
Tuition reimbursement
And free parking!
Notes This position is covered by the Washington Federation of State Employees (WFSE). Once the listed position(s) is(are) filled, this recruitment announcement may also be used to fill additional position(s) for up to sixty (60) days.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.
HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. HCA has five employee resource groups (ERGs). ERGs are voluntary, employee-led groups whose aim is to foster a diverse, inclusive workplace aligned with HCA’s mission.Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Studies have shown women, racial and ethnic minorities, and persons of disability are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. Persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are also encouraged to apply. If you have any questions about the required qualifications or how your experience relates to them, please contact us at HCAjobs@hca.wa.gov. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Jake Nelko at jake.nelko@hca.wa.gov or 360.725.0945.
The Washington State Health Care Authority (HCA) is an
E-Verify employer . All applicants with a legal right to work in the United States are encouraged to apply.
E-Verify is a registered trademark of the U.S. Department of Homeland Security.
Subscribe to our weekly newsletter to receive a list of new job postings at HCA.
#J-18808-Ljbffr