State of Washington
IT Business Analyst – Senior/Specialist (ITBA-SS/ETS)
State of Washington, Olympia, Washington, United States, 98502
Overview
IT Business Analyst – Senior/Specialist (ITBA-SS/ETS) This senior business analyst supports HCA’s Benefits 24/7 self-service program that provides benefits information to public and school employees across Washington. Collaborating with developers, quality assurance testers, and non-technical customers who support benefits subscribers, the successful candidate will bring a mix of technical experience and business familiarity into a role where they will have the opportunity to work on a long-term project to transition into a new system from the agency’s legacy system. If you are excited to quickly learn a new system providing vital benefits functions for Washingtonians, this may be the position for you! All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes. About the division
The Enterprise Technology Services (ETS) division develops and provides all information technology services and solutions throughout HCA and externally with partner agencies, including DSHS, DOH, Health Benefits Exchange, LNI, and DOC. ETS has 114 solutions, applications, and databases in its IT portfolio. About the position
This position is the senior business analyst in ETS for Employee and Retiree Benefits (ERB) Division-related work, with responsibilities for the collection, grooming, and ongoing management of IT business requirements and for SEBB and PEBB programs. This BA will oversee a myriad of requests for requirements gathering, user story development, and other deliverables as needed. This position is eligible to telework and is also typically required to report on-site once per week. The team’s current on-site day is Wednesday. The default assigned work location of all Health Care Authority (HCA) positions – both on-site and telework eligible positions – is within the State of Washington. This position reports to Olympia, WA. Frequency of onsite work will vary based on business and operational needs. HCA has currently suspended the ability to support out-of-state telework. What you will do
Act as Scrum Master for the ERB development team. Identify ways to assist product owners in product planning through requirements development and analysis. Provide suggestions and support to product owners. Facilitate backlog grooming sessions. Ensure open lines of communication exist across the team. Facilitate sprint planning, regular stand ups, sprint deliverable communications and sprint demonstrations as needed. Support the development of ERB applications. Lead requirements analysis and verification. Develop reports on the status of BA work requests. Communicate benefits of the business and technical solutions to Product Owners and other stakeholders. Coach and mentor BA staff within the section in close collaboration with the supervisor. Required qualifications
Qualifying candidates will satisfy all of the following requirements (experience can be gained concurrently): Five (5) years of experience providing requirements analysis services using disciplined, best practice processes/methods for gathering, documenting, analyzing and managing requirements. Four (4) years of experience in analytics and communications. Excellent written and verbal communication skills and the ability to communicate technical issues to state staff and vendor management. Ability to combine analytic skills with business knowledge. Experience facilitating and creating material for internal and external training on system changes or new applications. Two (2) years of experience with SEBB/PEBB systems. Two (2) years of experience with change management, particularly with large system implementations. Qualifying candidates will also meet one of the following criteria options: Option 1: Nine (9) years of professional general IT experience, including at least three years of business analyst experience. Option 2: Associate degree and seven (7) years of professional general IT experience, including at least three years of business analyst experience. Option 3: Bachelor’s degree and five (5) years of professional general IT experience, including at least three years of business analyst experience. Option 4: Master’s degree and three (3) years of professional general IT experience, including at least three years of business analyst experience. Option 5: Three (3) years of professional experience as a journey level IT professional in state service. Preferred qualifications
Experience using business intelligence tools such as SAS, SQL and data visualization tools such as MS SQL Server, Oracle, Tableau, etc. Experience working in Agile environment. Scrum Master or Product Owner certification. Lean Green Belt certification. PROSCI Change Management certification. IIBA CBAP certification. How to apply
Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. To apply, complete your profile and attach in separate files: a cover letter addressing how you meet the qualifications, and your current resume. To take advantage of veteran preference, attach copies of your DD214, NGB 22, or USDVA signed verification of service letter. Black out any PII data. Include your name as it appears on your application in careers.wa.gov. About HCA
The Washington State Health Care Authority (HCA) is the state’s largest health care purchaser and its behavioral health authority, focused on improving health for Washington residents. What we have to offer
Meaningful work with friendly co-workers who care about those we serve A clear agency mission that drives our work and is person-centered A healthy work/life balance, including flexible schedules and mobile work options A great total compensation and benefit package A safe, pleasant workplace with nearby amenities Tuition reimbursement Free parking Notes
This position is covered by WFSE. Recruitment may be used to fill additional positions for up to sixty (60) days. A background check will be conducted before hire. HCA is an equal opportunity employer. HCA values diversity and inclusion. Questions about qualifications or experience can be directed to HCAjobs@hca.wa.gov. Persons with disabilities needing assistance may contact Jake Nelko at jake.nelko@hca.wa.gov or 360.725.0945. HCA is an E-Verify employer. All applicants with legal right to work in the United States are encouraged to apply.
#J-18808-Ljbffr
IT Business Analyst – Senior/Specialist (ITBA-SS/ETS) This senior business analyst supports HCA’s Benefits 24/7 self-service program that provides benefits information to public and school employees across Washington. Collaborating with developers, quality assurance testers, and non-technical customers who support benefits subscribers, the successful candidate will bring a mix of technical experience and business familiarity into a role where they will have the opportunity to work on a long-term project to transition into a new system from the agency’s legacy system. If you are excited to quickly learn a new system providing vital benefits functions for Washingtonians, this may be the position for you! All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes. About the division
The Enterprise Technology Services (ETS) division develops and provides all information technology services and solutions throughout HCA and externally with partner agencies, including DSHS, DOH, Health Benefits Exchange, LNI, and DOC. ETS has 114 solutions, applications, and databases in its IT portfolio. About the position
This position is the senior business analyst in ETS for Employee and Retiree Benefits (ERB) Division-related work, with responsibilities for the collection, grooming, and ongoing management of IT business requirements and for SEBB and PEBB programs. This BA will oversee a myriad of requests for requirements gathering, user story development, and other deliverables as needed. This position is eligible to telework and is also typically required to report on-site once per week. The team’s current on-site day is Wednesday. The default assigned work location of all Health Care Authority (HCA) positions – both on-site and telework eligible positions – is within the State of Washington. This position reports to Olympia, WA. Frequency of onsite work will vary based on business and operational needs. HCA has currently suspended the ability to support out-of-state telework. What you will do
Act as Scrum Master for the ERB development team. Identify ways to assist product owners in product planning through requirements development and analysis. Provide suggestions and support to product owners. Facilitate backlog grooming sessions. Ensure open lines of communication exist across the team. Facilitate sprint planning, regular stand ups, sprint deliverable communications and sprint demonstrations as needed. Support the development of ERB applications. Lead requirements analysis and verification. Develop reports on the status of BA work requests. Communicate benefits of the business and technical solutions to Product Owners and other stakeholders. Coach and mentor BA staff within the section in close collaboration with the supervisor. Required qualifications
Qualifying candidates will satisfy all of the following requirements (experience can be gained concurrently): Five (5) years of experience providing requirements analysis services using disciplined, best practice processes/methods for gathering, documenting, analyzing and managing requirements. Four (4) years of experience in analytics and communications. Excellent written and verbal communication skills and the ability to communicate technical issues to state staff and vendor management. Ability to combine analytic skills with business knowledge. Experience facilitating and creating material for internal and external training on system changes or new applications. Two (2) years of experience with SEBB/PEBB systems. Two (2) years of experience with change management, particularly with large system implementations. Qualifying candidates will also meet one of the following criteria options: Option 1: Nine (9) years of professional general IT experience, including at least three years of business analyst experience. Option 2: Associate degree and seven (7) years of professional general IT experience, including at least three years of business analyst experience. Option 3: Bachelor’s degree and five (5) years of professional general IT experience, including at least three years of business analyst experience. Option 4: Master’s degree and three (3) years of professional general IT experience, including at least three years of business analyst experience. Option 5: Three (3) years of professional experience as a journey level IT professional in state service. Preferred qualifications
Experience using business intelligence tools such as SAS, SQL and data visualization tools such as MS SQL Server, Oracle, Tableau, etc. Experience working in Agile environment. Scrum Master or Product Owner certification. Lean Green Belt certification. PROSCI Change Management certification. IIBA CBAP certification. How to apply
Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. To apply, complete your profile and attach in separate files: a cover letter addressing how you meet the qualifications, and your current resume. To take advantage of veteran preference, attach copies of your DD214, NGB 22, or USDVA signed verification of service letter. Black out any PII data. Include your name as it appears on your application in careers.wa.gov. About HCA
The Washington State Health Care Authority (HCA) is the state’s largest health care purchaser and its behavioral health authority, focused on improving health for Washington residents. What we have to offer
Meaningful work with friendly co-workers who care about those we serve A clear agency mission that drives our work and is person-centered A healthy work/life balance, including flexible schedules and mobile work options A great total compensation and benefit package A safe, pleasant workplace with nearby amenities Tuition reimbursement Free parking Notes
This position is covered by WFSE. Recruitment may be used to fill additional positions for up to sixty (60) days. A background check will be conducted before hire. HCA is an equal opportunity employer. HCA values diversity and inclusion. Questions about qualifications or experience can be directed to HCAjobs@hca.wa.gov. Persons with disabilities needing assistance may contact Jake Nelko at jake.nelko@hca.wa.gov or 360.725.0945. HCA is an E-Verify employer. All applicants with legal right to work in the United States are encouraged to apply.
#J-18808-Ljbffr