EmergencyMD
Note
Wabash, Auburn, and Salem, IN are the preferred work locations for this position. However, we may consider other Beacon locations with available office space. Periodic travel will be necessary in this role for training and team building. Role
To perform inclearing and return processing functions related to credit union checking account products. To oversee the production and delivery of notices/letters associated with checking account products and related services. To oversee the bad address cycle and fee processing. To assist with all duties related to the credit union's debit/ATM card program and ATM machines. To perform account research for members and other departments of Beacon Credit Union. Major Duties and Responsibilities
Process inclearing file load errors, NSF non-critical reviews, and follow-up on return processing. Assist members and co-workers with questions concerning ACH, share drafts, payroll, stop payments, NSF/OD processing, and charge-offs. Process Courtesy Pay and non-Courtesy Pay Queue in collections system, including sending letters, making calls, and processing charge-offs of checking accounts. Process returned checks daily, including large dollar items, and forward large dollar uncollectable counterfeits to Fraud. Track returned items payable to members. Contact members or businesses for repayment or reprocessing, and follow the process through payment and/or collection of items through small claims or legal processes. Adjust accounts when necessary, documenting all situations in collections system. Update and maintain files concerning Beacon Courtesy Pay and all non-Courtesy Pay account charge-offs. Complete documentation and report closed accounts to ChexSystems/E-funds. Process charge-offs for negative share/savings accounts. Document all interactions and correspondence with members in collections system. Provide charge-off reports to senior management. Process subpoenas, levies, garnishments, and research requests along with foreign check collections. Review issuance reports and support the Debit on Demand program. Serve as ATM support, coordinating with vendors and member centers on ATM machine issues and updates. Process and post daily card recon files received from accounting. Handle orders for ATMs and special order debit cards. Review and post foreign items (checks & drafts) sent to the Federal Reserve for manual clearing. Review return mail spreadsheet for bad addresses, set appropriate bad address fees, or remove fees. Manage emails on address updates to verify fees, flags, and codes are released, and statement cycles are resumed. Perform other duties as assigned. Position Qualifications
One to three years of experience in new accounts, teller, or financial services High School Diploma or HSE Ability to communicate effectively both orally and in writing with a variety of individuals at multiple levels Sound judgment skills and ability to make decisions based on fraud and wire transfer regulations, internal policies, and procedures Trust, diplomacy, courtesy, and tact are essential Ability to multitask and work independently with minimal supervision Proficiency in Word, Excel, Outlook, and Internet Knowledge of Core system, Akcelerant, Informant, and FIS/Chexsystems is helpful Standard Position Hours
Monday through Friday, 8:15 AM - 5:00 PM, and Saturday, 8:15 AM - 12:00 PM (usually one Saturday per month). When scheduled for Saturday, a half-day off will be provided during the same week. Available Benefits Include:
Health, dental, and vision insurance Paid time off 401(k) match Incentive/bonus program Tuition reimbursement And more!
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Wabash, Auburn, and Salem, IN are the preferred work locations for this position. However, we may consider other Beacon locations with available office space. Periodic travel will be necessary in this role for training and team building. Role
To perform inclearing and return processing functions related to credit union checking account products. To oversee the production and delivery of notices/letters associated with checking account products and related services. To oversee the bad address cycle and fee processing. To assist with all duties related to the credit union's debit/ATM card program and ATM machines. To perform account research for members and other departments of Beacon Credit Union. Major Duties and Responsibilities
Process inclearing file load errors, NSF non-critical reviews, and follow-up on return processing. Assist members and co-workers with questions concerning ACH, share drafts, payroll, stop payments, NSF/OD processing, and charge-offs. Process Courtesy Pay and non-Courtesy Pay Queue in collections system, including sending letters, making calls, and processing charge-offs of checking accounts. Process returned checks daily, including large dollar items, and forward large dollar uncollectable counterfeits to Fraud. Track returned items payable to members. Contact members or businesses for repayment or reprocessing, and follow the process through payment and/or collection of items through small claims or legal processes. Adjust accounts when necessary, documenting all situations in collections system. Update and maintain files concerning Beacon Courtesy Pay and all non-Courtesy Pay account charge-offs. Complete documentation and report closed accounts to ChexSystems/E-funds. Process charge-offs for negative share/savings accounts. Document all interactions and correspondence with members in collections system. Provide charge-off reports to senior management. Process subpoenas, levies, garnishments, and research requests along with foreign check collections. Review issuance reports and support the Debit on Demand program. Serve as ATM support, coordinating with vendors and member centers on ATM machine issues and updates. Process and post daily card recon files received from accounting. Handle orders for ATMs and special order debit cards. Review and post foreign items (checks & drafts) sent to the Federal Reserve for manual clearing. Review return mail spreadsheet for bad addresses, set appropriate bad address fees, or remove fees. Manage emails on address updates to verify fees, flags, and codes are released, and statement cycles are resumed. Perform other duties as assigned. Position Qualifications
One to three years of experience in new accounts, teller, or financial services High School Diploma or HSE Ability to communicate effectively both orally and in writing with a variety of individuals at multiple levels Sound judgment skills and ability to make decisions based on fraud and wire transfer regulations, internal policies, and procedures Trust, diplomacy, courtesy, and tact are essential Ability to multitask and work independently with minimal supervision Proficiency in Word, Excel, Outlook, and Internet Knowledge of Core system, Akcelerant, Informant, and FIS/Chexsystems is helpful Standard Position Hours
Monday through Friday, 8:15 AM - 5:00 PM, and Saturday, 8:15 AM - 12:00 PM (usually one Saturday per month). When scheduled for Saturday, a half-day off will be provided during the same week. Available Benefits Include:
Health, dental, and vision insurance Paid time off 401(k) match Incentive/bonus program Tuition reimbursement And more!
#J-18808-Ljbffr