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The TJX Companies, Inc.

Retail Department Coordinator

The TJX Companies, Inc., Sudbury, Massachusetts, us, 01776

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Retail Department Coordinator

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The TJX Companies, Inc.

At TJX Companies, every day offers new opportunities for growth, exploration, and achievement. You’ll be part of a vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether working in our global Home Offices, Distribution Centers, or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx—you'll find abundant opportunities to learn, thrive, and make an impact. Join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description Opportunity: Grow Your Career This role is responsible for promoting an excellent customer experience. Oversees a team of Associates at the front of the store, ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging with customers and maintaining a clean, organized store. Role models outstanding customer service.

Creates a positive internal and external customer experience

Promotes a culture of honesty and integrity; maintains confidentiality

Takes an active role in training and mentoring Associates on front-end principles

Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs

Assigns registers, supports POS coverage needs, and coordinates breaks for all Associates

Addresses customer concerns and issues promptly, ensuring a positive experience

Ensures Associates execute tasks according to store plans; prioritizes as needed

Communicates effectively with management and Associates on priorities and updates

Provides and accepts recognition and constructive feedback

Partners with Management on training needs to increase effectiveness

Ensures adherence to labor laws, policies, and procedures

Promotes credit and loyalty programs

Supports store shrink reduction goals and programs

Promotes safety awareness and maintains a safe environment

Other duties as assigned

Who We’re Looking For: You

Available to work flexible schedules, including nights and weekends

Strong understanding of merchandising techniques

Capable of multi-tasking

Strong communication and organizational skills with attention to detail

Able to respond appropriately to changes or unexpected situations

Team player, working effectively with peers and supervisors

Able to train others

1 year retail and 6 months leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Eligibility for additional benefits such as 401(k) match, medical/dental/vision, HSA, and others, based on service or hours worked. All benefits are provided in accordance with applicable plans and may change over time. Contact your TJX representative for more information.

We strive to provide a competitive salary and benefits package, along with an inclusive, supportive work environment. TJX is an equal opportunity employer, considering all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, marital or military status, or any protected status under applicable law. Reasonable accommodations are available for qualified individuals with disabilities.

Address 437 Boston Post Road

Location USA TJ Maxx Store 0281 Sudbury MA

Compensation Starting pay range: $16.00 to $16.50 per hour, determined by skills, qualifications, and experience.

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