NRG Energy
Overview
Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. We offer a dynamic work environment and an inclusive culture that fosters belonging and collaboration. More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X. Responsibilities
Perform the analytics and operational tasks required to generate broker and other commission type payments Review broker agreements, external third-party data, and collaborate with Sales to vet, contract, and onboard new brokers; provide ongoing support during the lifecycle of the broker relationship Under leadership direction, contribute to the implementation of Channel Services reporting, systems, and process improvement changes, M&A integration and automation projects to evolve a 1 NRG Brand Broker Experience. Ensure fit-for-purpose SOPs, onboarding guides, and lifecycle playbooks are created and maintained Generate business and financial analysis models as required, conduct Financial and Business Reporting on broker commissions, as well as Ad-Hoc reporting requests by management and other key stakeholders Conduct documented SOX control review processes within agreed upon timeline as assigned Resolve complex and escalated customer issues; support root cause analysis of issues Leverage data to share actionable insights and trends related to Broker activity with Sales and/or brokers, finance, leadership and other key stakeholders concerning usage, and payments as needed Performs all aspects of work with a high degree of effectiveness, efficiency and accuracy Minimum Requirements
Bachelor’s degree required; concentration in Economics, Finance, or Business preferred or equivalent experience. 2+ years of experience in high-volume transaction processing/billing, back-office operations, or operations analysis and reporting. Preferred Qualifications
Energy industry experience preferred, especially an understanding of utility and the deregulated energy market Advanced Excel skills; demonstrated expertise in utilizing other Microsoft office applications and reporting tools such as PowerBI Self-directed; solid mathematical, analytical, and problem-solving skills with large data sets; ability to communicate findings, make recommendations, and facilitate change, comfortable working with individuals at all organizational levels; effective at managing multiple activities and meeting deadlines Additional Knowledge, Skills And Abilities
Knowledge of CRM and/or commission platforms a plus: Hawkeye, SCM (sales commissions manager), Siebel, SAP An effective communicator with excellent written, verbal, and presentation skills Familiar with converting and communicating business needs into technical requirements Highly driven, and independent, including the ability to conceptualize and assimilate data to make effective recommendations which directly impact the NRG-B Operating Plan and Financial Risk. An understanding of process control techniques, policies, and procedures is a plus especially experience that leverages technology as part of the solution Ability to train and mentor peers in areas of subject matter expertise Physical Requirements
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EEO AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf) Official description on file with Talent. Job Details
Seniority level: Associate Employment type: Full-time Job function: Management and Manufacturing Industries: Oil and Gas
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Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. We offer a dynamic work environment and an inclusive culture that fosters belonging and collaboration. More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X. Responsibilities
Perform the analytics and operational tasks required to generate broker and other commission type payments Review broker agreements, external third-party data, and collaborate with Sales to vet, contract, and onboard new brokers; provide ongoing support during the lifecycle of the broker relationship Under leadership direction, contribute to the implementation of Channel Services reporting, systems, and process improvement changes, M&A integration and automation projects to evolve a 1 NRG Brand Broker Experience. Ensure fit-for-purpose SOPs, onboarding guides, and lifecycle playbooks are created and maintained Generate business and financial analysis models as required, conduct Financial and Business Reporting on broker commissions, as well as Ad-Hoc reporting requests by management and other key stakeholders Conduct documented SOX control review processes within agreed upon timeline as assigned Resolve complex and escalated customer issues; support root cause analysis of issues Leverage data to share actionable insights and trends related to Broker activity with Sales and/or brokers, finance, leadership and other key stakeholders concerning usage, and payments as needed Performs all aspects of work with a high degree of effectiveness, efficiency and accuracy Minimum Requirements
Bachelor’s degree required; concentration in Economics, Finance, or Business preferred or equivalent experience. 2+ years of experience in high-volume transaction processing/billing, back-office operations, or operations analysis and reporting. Preferred Qualifications
Energy industry experience preferred, especially an understanding of utility and the deregulated energy market Advanced Excel skills; demonstrated expertise in utilizing other Microsoft office applications and reporting tools such as PowerBI Self-directed; solid mathematical, analytical, and problem-solving skills with large data sets; ability to communicate findings, make recommendations, and facilitate change, comfortable working with individuals at all organizational levels; effective at managing multiple activities and meeting deadlines Additional Knowledge, Skills And Abilities
Knowledge of CRM and/or commission platforms a plus: Hawkeye, SCM (sales commissions manager), Siebel, SAP An effective communicator with excellent written, verbal, and presentation skills Familiar with converting and communicating business needs into technical requirements Highly driven, and independent, including the ability to conceptualize and assimilate data to make effective recommendations which directly impact the NRG-B Operating Plan and Financial Risk. An understanding of process control techniques, policies, and procedures is a plus especially experience that leverages technology as part of the solution Ability to train and mentor peers in areas of subject matter expertise Physical Requirements
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EEO AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf) Official description on file with Talent. Job Details
Seniority level: Associate Employment type: Full-time Job function: Management and Manufacturing Industries: Oil and Gas
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