Ladgov Corporation
Overview
Tour Scheduler (TS) – Full-Time position at the Bureau of Engraving and Printing, Washington, D.C. Responsibilities
Schedule all tours (public, school, congressional, ASL, etc.) using BEP software Answer tour office phones and respond to inquiries via phone/email Confirm reservations, send confirmation packets, and update tour calendar Coordinate visitor requirements including accessibility or language needs Prepare ticket inventory, reports, and daily scheduling documentation Serve as the communications hub for the TVC’s public interface Qualifications
U.S. citizenship Minimum 2 years of customer service experience handling high call/email volume At least 1 year experience using scheduling/reservation software and MS Office Must pass BEP security clearance Job Details
Job Type: Full-Time Job Location: Bureau of Engraving and Printing, Washington, D.C
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Tour Scheduler (TS) – Full-Time position at the Bureau of Engraving and Printing, Washington, D.C. Responsibilities
Schedule all tours (public, school, congressional, ASL, etc.) using BEP software Answer tour office phones and respond to inquiries via phone/email Confirm reservations, send confirmation packets, and update tour calendar Coordinate visitor requirements including accessibility or language needs Prepare ticket inventory, reports, and daily scheduling documentation Serve as the communications hub for the TVC’s public interface Qualifications
U.S. citizenship Minimum 2 years of customer service experience handling high call/email volume At least 1 year experience using scheduling/reservation software and MS Office Must pass BEP security clearance Job Details
Job Type: Full-Time Job Location: Bureau of Engraving and Printing, Washington, D.C
#J-18808-Ljbffr