Caesars Entertainment
Front Desk Night Audit Supervisor
Caesars Entertainment, Danville, Virginia, United States, 24540
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Front Desk Night Audit Supervisor
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Caesars Entertainment Provide superior customer service, positively effect interactions with customers and employees, and have the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. Responsibilities
Greet guests in the lobby and help with line management and crowd control Prepare various audit worksheets as well as the Daily Flash Reports. Register guests into the hotel and check guests out of the hotel. Balances and audits for accuracy all room and tax charges, cashiers reports and guest and house accounts. Complete and transmit daily management and accounting reports and supporting documents; prepare customer tracking report to ensure the accurate accounting of hotel revenues and expenses. Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information. Perform all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages; will facilitate proper security of department keys. Verify room charges and rates; verify register has appropriate starting cash. Manage daily paperwork including occupancy report; guest list; cash drawer summary; balance sheet; account summary; history file; and housekeeping report. Make management decisions in the manager's absence. Qualifications
Strong Interpersonal and communication skills. Must be able to use a computer keyboard, 10-key and calculator. Must be able to communicate effectively with co-workers and management. Must be able to accurately review and audit relevant information. Demonstrated proficiency with adding machine and computer input terminal. Ability to solve mathematically oriented problems Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Education/Experience
HS diploma or GED. Two years experience in Front Desk, or through the completion of a Bachelor’s Degree in business administration, accounting, or closely related field and one-year related experience. Previous Hotel Front Office/Night Audit experience is strongly preferred. Accounting background helpful Clerical background preferred. Physical, Mental And Environmental Demands
May be subject to smoking environment and moderate noise. Fast paced, high volume environment involving constant Must be able to stoop, reach and bend as necessary. Must be able to respond calmly and make rational decisions when handling guest demands in a fast-paced environment.
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Front Desk Night Audit Supervisor
role at
Caesars Entertainment Provide superior customer service, positively effect interactions with customers and employees, and have the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. Responsibilities
Greet guests in the lobby and help with line management and crowd control Prepare various audit worksheets as well as the Daily Flash Reports. Register guests into the hotel and check guests out of the hotel. Balances and audits for accuracy all room and tax charges, cashiers reports and guest and house accounts. Complete and transmit daily management and accounting reports and supporting documents; prepare customer tracking report to ensure the accurate accounting of hotel revenues and expenses. Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information. Perform all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages; will facilitate proper security of department keys. Verify room charges and rates; verify register has appropriate starting cash. Manage daily paperwork including occupancy report; guest list; cash drawer summary; balance sheet; account summary; history file; and housekeeping report. Make management decisions in the manager's absence. Qualifications
Strong Interpersonal and communication skills. Must be able to use a computer keyboard, 10-key and calculator. Must be able to communicate effectively with co-workers and management. Must be able to accurately review and audit relevant information. Demonstrated proficiency with adding machine and computer input terminal. Ability to solve mathematically oriented problems Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Education/Experience
HS diploma or GED. Two years experience in Front Desk, or through the completion of a Bachelor’s Degree in business administration, accounting, or closely related field and one-year related experience. Previous Hotel Front Office/Night Audit experience is strongly preferred. Accounting background helpful Clerical background preferred. Physical, Mental And Environmental Demands
May be subject to smoking environment and moderate noise. Fast paced, high volume environment involving constant Must be able to stoop, reach and bend as necessary. Must be able to respond calmly and make rational decisions when handling guest demands in a fast-paced environment.
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