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Bermex

Project Manager Gas Operations | TX/GA

Bermex, Austin, Texas, us, 78716

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Project Manager Gas Operations | TX/GA

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Bermex The Project Manager reports to the Operations Manager at Bermex. This position will play a key role in directing personnel, staffing, training, planning, and overseeing the operations and fiscal health of the company. Role Description This position will also be responsible for maintaining excellent customer services while managing field service operations for groups of employees. It is important for the candidate to plan and maintain work systems, procedures, and policies that enable and encourage the optimum performance of their employees. This position requires a high degree of organization and attention to detail, as well as strong leadership skills. Essential Duties & Responsibilities Manage and Maintain Workforce Ensure the health and safety of the workforce Maintain inventory of tools, equipment and supplies Ensure all vehicles, tools, and equipment are maintained in a clean, safe and proper working condition Ensure productivity levels are maintained through effective monitoring of staffing levels and financial requirements Develop an employee-oriented company culture that emphasizes quality, continuous improvement, employee retention and development and high performance Coach, mentor and develop staff, including overseeing new employee onboarding Guide personnel to achieve optimum performance level Follow fleet standards and vehicle operating policies Control over maintenance and repair of vehicles Train personnel on safety and accident prevention program Understand and adhere to all company safety procedures as they relate to essential job functions Collaborate with Management Personnel Formulate departmental goals, strategies, and operating policies and procedures and direct implementation of approved changes Prepare the department forecast and monitor expenses with that forecast Prepare and maintain a variety of records and reports related to meter reading Complete quality control audits on field personnel monthly Make recommendations on employees regarding employment, performance appraisal, salary changes, promotions, transfers and terminations Provide written communication on aspects such as economy/efficiency of operations, quality control performance, production/personnel scheduling, and client relationships Work with the Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees Customer Communication Refer all consumer complaints to the appropriate authorities Ensure all complaints are resolved in a timely manner and are acceptable to our clients Train employees on conflict resolution strategies Requirements Education: High School Degree/GED Experience: 1 year of leadership experience in management or supervisory roles and 3 years of experience in gas meter exchanges as well as pilot relights or similar natural gas operations experience Ability to become a proctor and evaluator for operator qualifications required to perform natural gas meter exchanges and relights Preferred Qualifications Education: Bachelor’s Degree in a related field Experience: 2 or more years of management experience 3 years of experience in water, gas, and electric meter installation project management Desired Skills Ability to multi-task and work independently as well as a team Exceptional flexibility in daily routines Excellent time management skills Excellent communication skills, comfortable interacting with management and customers Ability to interact with unhappy or negative customers in a professional manner Excellent attention to detail for problem solving and finding Proven leadership and team management skills Strong knowledge with Microsoft 360 (e.g., Outlook, Excel, Word, etc.) We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

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