Autodesk
The Export Compliance Screening analyst performs a key role in protecting Autodesk from export and trade compliance violations while balancing the need to expediently provide customers with access to Autodesk Products.
ECS Team analysts work with our Oracle Watchlist Screening (OWS) tool to screen customer and prospective customer transactions and prevent sales of Autodesk high-technology products to sanctioned individuals, outlaw states or nefarious actors. The ECS Team analyst uses their knowledge of our documented export compliance policies and performs research on customers using various tools. The ECS Analyst then carefully documents their findings in our OWS tool to support their export compliance decision.
Responsibilities
Work independently within the Export Compliance Screening team to address and resolve export compliance alerts via a thorough review of customer information against Autodesk’s Export Compliance screening system (Oracle OWS) Work with a sense of urgency to resolve Export Compliance blocks against open customer quotes, orders and access cases Assist the Export Compliance Screening team and Global Trade Compliance in conducting research and further investigation into current and potential Customer Accounts Export Compliance Screening Analysts will work to either clear export compliance order blocks or to confirm that the denial of sale is appropriate based on their research and the Export Compliance status of the customer in question Successful employees in this role effectively work in a time-sensitive manner with multiple software systems open at the same time Research pending customer orders which have been automatically placed on Export Control Block and are pending a decision on whether Autodesk may complete a sale Participate in “pre-screening” activities to guide Autodesk Sales efforts on what customers may or may not be pursued for opportunities Follow-up on collecting legal Letter of Assurance or End Use Statement legal documents from prospective customer companies Investigate and resolve system sync or other such errors which may occur between Autodesk transaction systems Analyze data and develop data-driven suggestions for our internal process improvement efforts Work to update policies, procedures, work instructions and internal documentation Analysts may also respond to work actions assigned through a Salesforce.com queue and respond to inquiries about an order’s export compliance status to internal Autodesk Client Services staff This individual spends the entire day online and researching customers and is tasked with ensuring that Autodesk complies with all current regulations regarding who Autodesk may sell our high-technology products Minimum Qualifications
Additional consideration will be given to individuals with high demand language skills such as Ukrainian, Simplified Chinese, Korean or Japanese Applicants must reside a commutable distance to an Autodesk office Customer focused, task oriented, emphasis on getting things done Detail oriented, able to quickly recognize data matches, patterns and infer potential issues with less-than-perfect information The person should feel comfortable using the Internet, various search engines, supplemental data research services and be willing and able to learn new computer software and digital tools Team player, able to work well with others both domestically and internationally Must be a strong communicator with great attention to detail, be organized, and able to exercise sound judgment within the guidelines provided Solid computer skills Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic.
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Work independently within the Export Compliance Screening team to address and resolve export compliance alerts via a thorough review of customer information against Autodesk’s Export Compliance screening system (Oracle OWS) Work with a sense of urgency to resolve Export Compliance blocks against open customer quotes, orders and access cases Assist the Export Compliance Screening team and Global Trade Compliance in conducting research and further investigation into current and potential Customer Accounts Export Compliance Screening Analysts will work to either clear export compliance order blocks or to confirm that the denial of sale is appropriate based on their research and the Export Compliance status of the customer in question Successful employees in this role effectively work in a time-sensitive manner with multiple software systems open at the same time Research pending customer orders which have been automatically placed on Export Control Block and are pending a decision on whether Autodesk may complete a sale Participate in “pre-screening” activities to guide Autodesk Sales efforts on what customers may or may not be pursued for opportunities Follow-up on collecting legal Letter of Assurance or End Use Statement legal documents from prospective customer companies Investigate and resolve system sync or other such errors which may occur between Autodesk transaction systems Analyze data and develop data-driven suggestions for our internal process improvement efforts Work to update policies, procedures, work instructions and internal documentation Analysts may also respond to work actions assigned through a Salesforce.com queue and respond to inquiries about an order’s export compliance status to internal Autodesk Client Services staff This individual spends the entire day online and researching customers and is tasked with ensuring that Autodesk complies with all current regulations regarding who Autodesk may sell our high-technology products Minimum Qualifications
Additional consideration will be given to individuals with high demand language skills such as Ukrainian, Simplified Chinese, Korean or Japanese Applicants must reside a commutable distance to an Autodesk office Customer focused, task oriented, emphasis on getting things done Detail oriented, able to quickly recognize data matches, patterns and infer potential issues with less-than-perfect information The person should feel comfortable using the Internet, various search engines, supplemental data research services and be willing and able to learn new computer software and digital tools Team player, able to work well with others both domestically and internationally Must be a strong communicator with great attention to detail, be organized, and able to exercise sound judgment within the guidelines provided Solid computer skills Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic.
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