Shimadzu Scientific Instruments
Field Service Technician I
Shimadzu Scientific Instruments, Trenton, New Jersey, United States
Overview
Field Service Technician I
role at Shimadzu Scientific Instruments. Location: Central New Jersey. Salary: $61,000 - $63,000 per year. Based on your location, a Cost of Living Adjustment (COLA) is available as part of the total compensation package. Position Summary
Shimadzu Scientific Instruments is seeking a Field Service Technician to join our team and play a vital role in providing exceptional service and support for our analytical instrumentation. In this position, you will be responsible for a variety of service-related functions, including the repair, maintenance, and performance verification of assigned products, including demo equipment and instruments returned from customers. Job Functions / Responsibilities
Provide daily repair and maintenance support for assigned products, including installations. Conduct in-house bench repairs and onsite customer repairs as needed while primarily handling field service calls with limited supervision. Travel within the local region (including day and overnight trips) to support customer needs. Offer technical support via phone to customers and field personnel regarding repairs, maintenance and installations. Education and Qualifications
Associate degree in Electrical Engineering or Technology; a bachelor’s degree is preferred. At least one year of experience in repairing analytical instrumentation, including HPLC, GC, LCMS, AA, or similar instruments. Strong technical knowledge and understanding of these technologies. Excellent communication and customer relations skills. Willingness to travel Compensation & Benefits
This full-time, non-exempt position includes a comprehensive benefits package. The starting salary range is $61,000 to $63,000 annually (paid semi-monthly). As a non-exempt position, overtime and double time pay are eligible as outlined in the employee handbook. Additional variable compensation includes an incentive plan (10% of base salary) paid semi-annually, and a year-end discretionary bonus may be awarded based on overall company performance. The role includes a company car with a fuel card (personal use has a $55 per pay deduction), a company laptop, and a company-paid cell phone. Other benefits include paid vacation, personal days, holidays, and short-term disability coverage after one year of employment. For more details on benefits, please visit www.ssi.shimadzu.com/jobs. Equal Opportunity Statement
Shimadzu Scientific Instruments is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact us.
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Field Service Technician I
role at Shimadzu Scientific Instruments. Location: Central New Jersey. Salary: $61,000 - $63,000 per year. Based on your location, a Cost of Living Adjustment (COLA) is available as part of the total compensation package. Position Summary
Shimadzu Scientific Instruments is seeking a Field Service Technician to join our team and play a vital role in providing exceptional service and support for our analytical instrumentation. In this position, you will be responsible for a variety of service-related functions, including the repair, maintenance, and performance verification of assigned products, including demo equipment and instruments returned from customers. Job Functions / Responsibilities
Provide daily repair and maintenance support for assigned products, including installations. Conduct in-house bench repairs and onsite customer repairs as needed while primarily handling field service calls with limited supervision. Travel within the local region (including day and overnight trips) to support customer needs. Offer technical support via phone to customers and field personnel regarding repairs, maintenance and installations. Education and Qualifications
Associate degree in Electrical Engineering or Technology; a bachelor’s degree is preferred. At least one year of experience in repairing analytical instrumentation, including HPLC, GC, LCMS, AA, or similar instruments. Strong technical knowledge and understanding of these technologies. Excellent communication and customer relations skills. Willingness to travel Compensation & Benefits
This full-time, non-exempt position includes a comprehensive benefits package. The starting salary range is $61,000 to $63,000 annually (paid semi-monthly). As a non-exempt position, overtime and double time pay are eligible as outlined in the employee handbook. Additional variable compensation includes an incentive plan (10% of base salary) paid semi-annually, and a year-end discretionary bonus may be awarded based on overall company performance. The role includes a company car with a fuel card (personal use has a $55 per pay deduction), a company laptop, and a company-paid cell phone. Other benefits include paid vacation, personal days, holidays, and short-term disability coverage after one year of employment. For more details on benefits, please visit www.ssi.shimadzu.com/jobs. Equal Opportunity Statement
Shimadzu Scientific Instruments is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact us.
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