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Endeavors

Intake/Outreach Coordinator

Endeavors, San Diego, California, United States, 92189

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Intake/Outreach Coordinator

role at

Endeavors .

Under the supervision of the Program Manager, this position provides support with community outreach coordination to promote services and program success; and conducts full eligibility screenings for potential program participants and their family members.

Essential Responsibilities

Conduct outreach and networking activities in the community; assist in planning and executing events to support CBP employees and their families, and participate in essential meetings as requested.

Promote the success and reputation of the Workforce Wellness Program and provide exceptional service.

Conduct initial eligibility screening of individuals and family members seeking program assistance.

Provide general information on internal services and community referrals to individuals not meeting program eligibility/requirements or not scheduled with a Case Manager due to program capacity.

Set up initial client files for clients and their families entering the program.

Assign clients to needed assistance (wellness, fitness, case management, clinician, etc.) and track progress through the program.

Prepare and maintain data, files, reports, drafts, and accurate reporting of intake/referral/list activities; collect fiscal data to assist with monthly, quarterly, and annual reports.

Assist the Program Manager in monitoring referrals, intakes, and wait list; report on predetermined program objectives.

Manage daily assignments and ensure deadlines are met and work is completed accurately.

Monitor client progress alongside the program and adjust as necessary to ensure successful completion of intakes/outreach efforts; conduct weekly briefings with BH Director.

Support planning and coordination of the program and its activities.

Conduct outreach with potential referral sources; foster positive relationships with third-party vendors, special groups, and community organizations.

Implement and execute effective outreach strategies aligned with the Workforce Wellness Program aims.

Host and attend clinic and community events as a representative of Endeavors.

Maintain ethical communication with internal and external parties to build positive relationships.

Communicate with team members to ensure efficiency and report outreach efforts weekly to the program manager; collaborate to improve outreach processes and evaluate event success.

Project management or event planning experience is highly desirable.

Prior experience in mental health outreach within community and/or veteran organizations is preferred.

Immediately reports emergencies to the BH Director-PM.

Other duties as assigned.

Demonstrate exceptional customer service with a mission to empower people to build better lives for themselves, their families, and their communities.

Essential Qualifications Education Bachelor’s degree in a related field preferred, or equivalent experience.

Experience

Proven ability to work cohesively as part of an interdisciplinary team.

1+ years of case management experience; 2+ years in a customer service-focused environment preferred.

Experience with law enforcement, veterans and their families is a strong plus.

At least two years’ experience in supervisory roles preferred.

2-3 years in outreach and marketing activities preferred.

Attendance Must maintain regular and acceptable attendance. Works during business hours, with support before/after workday and on weekends as assigned.

Licenses Driver’s License with clear record and must pass a background screening.

Vehicle Must have daily use of a vehicle without prior notice.

Other Must be available and willing to travel to various locations as the business needs dictate.

Endeavors is committed to a work environment free from discrimination and harassment. We recruit, hire, train, promote, and compensate individuals based on job-related qualifications and abilities. Endeavors provides reasonable accommodations to qualified individuals with disabilities or based on sincerely held religious beliefs, in accordance with applicable laws. If you need an accommodation or assistance with the application process, please email Endeavors.

Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at the contact provided.

Job details

Seniority level: Entry level

Employment type: Full-time

Job function: Other

Industries: Civic and Social Organizations

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