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McDonald's

Guest Experience Lead

McDonald's, Fontana, California, us, 92331

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Overview

Guest Experience Lead at McDonald's — join to apply for this role and help create a welcoming guest experience. Responsibilities

Lead the experience: check in with guests and ensure they are enjoying themselves Be the solution: handle guest concerns and provide resolution to their satisfaction Understand that teamwork is key: work with your team to maintain a welcoming, friendly, and clean restaurant environment Be in the know: offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features To Be Successful In This Position, You’ll Need

A humble and hospitable demeanor Passion for helping and serving others (customers and fellow team members) A desire to learn and grow The ability to communicate effectively and anticipate customer needs Perks & Benefits

Competitive pay from $20.00 per hour Employee discounts and free meals Paid sick leave and/or paid time off Tuition reimbursement and/or educational assistance Training and advancement opportunities Weekly direct deposit 401k plan* Medical, dental, and vision benefits* Equal Employment Opportunity and Our Value of Inclusion

McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. McDonald’s provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdonaldsandme@support.mcdonalds.com. This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job. McDonald’s of California will consider qualified applicants with a criminal history pursuant to Los Angeles Fair Chance Initiative for Hiring, Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. Seniority level

Entry level Employment type

Full-time Job function

Other Industries

Restaurants

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