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Field Service Engineer II (LCMS) (REMOTE - NYC, NJ, PA)

Jobs via Dice, New York, New York, us, 10261

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Field Service Engineer II (LCMS) (REMOTE - NYC, NJ, PA)

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Field Service Engineer II (LCMS) (REMOTE - NYC, NJ, PA)

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Jobs via Dice . Environmental Conditions:

Able to lift 40 lbs. without assistance, adherence to all Good Manufacturing Practices (GMP) safety standards. Work Schedule:

Standard (Mon-Fri). Job Description

At Thermo Fisher Scientific, you'll be part of a team passionate about exploration and discovery. With revenues over $40 billion and the largest R&D investment in the industry, we empower our people to make significant contributions to the world. Division:

Unity Lab Services, providing integrated solutions, instruments, and enterprise services. The Field Service Engineer II manages all aspects of field service support, including installation, repair, preventative maintenance, and instrument qualification. The role requires a customer-oriented mindset, advocacy for Thermo Fisher Scientific, and a drive for growth. How You Will Make an Impact

Provide technical support to ensure equipment and system performance. Work directly with customers to meet their needs, ensuring satisfaction and product efficiency. Key Responsibilities

Install, maintain, and train customers on Chromatography and Mass Spectrometry products professionally and reliably. Meet customer SLA and internal KPI objectives. Ensure customer satisfaction in all services provided. Share knowledge and standard practices with colleagues to improve efficiency. Assist the Commercial Team with technical information, training, and demos. Document all field activities accurately and submit reports timely. Minimum Education & Experience

Bachelor's degree in analytical chemistry, chemical engineering, or equivalent. Preferred hands-on experience supporting Chromatography and Mass Spectrometry systems in a lab setting. At least 2 years of experience with relevant equipment systems. Knowledge, Skills, Abilities

Strong troubleshooting and problem-solving skills. Interest in technology and IT trends. Knowledge of electron microscopes is a plus. Physical Requirements / Work Environment

Willingness to travel daily and up to 50% overnight within NY, NJ, PA. Ability to lift 40 lbs., stand for long periods, work overtime. Valid driver's license and ability to pass background checks. Benefits

We offer competitive pay, bonuses, healthcare, and comprehensive benefits. Our culture emphasizes integrity, involvement, and innovation. Compensation:

Estimated hourly pay in NY: $34.61-$51.92, plus potential annual bonus. Benefits include medical/dental/vision, PTO, holidays, parental leave, insurance, 401(k), stock purchase plan, and more. Additional Details

Seniority level: Entry level Employment type: Full-time Job function: Information Technology This job posting is active and not expired.

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