Canteen North America
CUSTOMER SERVICE MANAGER - OXNARD, CA
Canteen North America, Oxnard, California, United States, 93033
CUSTOMER SERVICE MANAGER - OXNARD, CA
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Canteen North America Job summary and details are provided by the employer; this posting includes responsibilities and qualifications for the role. Overview
Join to apply for the Customer Service Manager position at Canteen North America in Oxnard, CA. Salary ranges from $75,000 to $90,000 per year, depending on experience, with a yearly bonus opportunity as additional compensation. Key Responsibilities
Responsible for site visits and client retention Assist branches with grand openings Ensure we are compliant with local and national account standards; review corporate compliance reporting Develop and implement action plans to improve SSS/control V-9 (food waste, o/s, etc.) Develop an account-level incremental sales plan with local management; track performance and increase profitability (Owners Business Plan) Coordinate efforts to improve customer retention and client experience at the point of sale Build retail pricing opportunities, encourage repeat sales (Best Practices), and introduce new products to increase revenue Drive compliance to merchandising standards Assess performance by location through audit reports (Quarterly District Evaluations) Perform the job functions of the Route Driver position when needed, including driving a company vehicle over an established route to deliver products, render services, and fill and maintain vending and related equipment Preferred Qualifications
A Bachelor’s degree is preferred; two-year college degree or the equivalent combination of education and experience is acceptable 3 years driving experience required Valid Non-CDL Class C driver's license (unless otherwise indicated by state) and good driving record 1-2 years’ experience in a customer service position, or a minimum of 1 year of related experience Route management, retail and merchandising experience preferred Ability to operate or willingness to learn material handling equipment (box truck, handcarts, etc.) Food & beverage experience Excellent communication skills Must be able to travel to client sites Must be passionate about providing world-class service to our clients and customers Must be able to lift 50 lbs. on a consistent basis Apply to Canteen today! Canteen is a member of Compass Group USA. Compass Group is an equal opportunity employer. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. We will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with all applicable federal, state, and local laws, including fair chance ordinances. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Associates at Canteen are offered many benefits, including Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Retirement Plan, Paid Time Off, Holiday Time Off, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts, Paid Parental Leave, and Personal Leave. Req ID: 1471788 Leticia Pinon
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at
Canteen North America Job summary and details are provided by the employer; this posting includes responsibilities and qualifications for the role. Overview
Join to apply for the Customer Service Manager position at Canteen North America in Oxnard, CA. Salary ranges from $75,000 to $90,000 per year, depending on experience, with a yearly bonus opportunity as additional compensation. Key Responsibilities
Responsible for site visits and client retention Assist branches with grand openings Ensure we are compliant with local and national account standards; review corporate compliance reporting Develop and implement action plans to improve SSS/control V-9 (food waste, o/s, etc.) Develop an account-level incremental sales plan with local management; track performance and increase profitability (Owners Business Plan) Coordinate efforts to improve customer retention and client experience at the point of sale Build retail pricing opportunities, encourage repeat sales (Best Practices), and introduce new products to increase revenue Drive compliance to merchandising standards Assess performance by location through audit reports (Quarterly District Evaluations) Perform the job functions of the Route Driver position when needed, including driving a company vehicle over an established route to deliver products, render services, and fill and maintain vending and related equipment Preferred Qualifications
A Bachelor’s degree is preferred; two-year college degree or the equivalent combination of education and experience is acceptable 3 years driving experience required Valid Non-CDL Class C driver's license (unless otherwise indicated by state) and good driving record 1-2 years’ experience in a customer service position, or a minimum of 1 year of related experience Route management, retail and merchandising experience preferred Ability to operate or willingness to learn material handling equipment (box truck, handcarts, etc.) Food & beverage experience Excellent communication skills Must be able to travel to client sites Must be passionate about providing world-class service to our clients and customers Must be able to lift 50 lbs. on a consistent basis Apply to Canteen today! Canteen is a member of Compass Group USA. Compass Group is an equal opportunity employer. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. We will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with all applicable federal, state, and local laws, including fair chance ordinances. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Associates at Canteen are offered many benefits, including Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Retirement Plan, Paid Time Off, Holiday Time Off, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts, Paid Parental Leave, and Personal Leave. Req ID: 1471788 Leticia Pinon
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