Logo
Hilton New Orleans Riverside

Bell Captain (Full-Time) *Free Parking

Hilton New Orleans Riverside, New Orleans, Louisiana, United States, 70123

Save Job

Overview

Supervise the Bell Staff as they greet and escort arriving and departing guests in a friendly, courteous manner to and from their accommodations, transport luggage, and acquaint guests with their room location and features. What will I be doing?

Greet and escort arriving and departing guests to and from their accommodations Retrieve and transport guest luggage Inspect guest rooms and acquaint guests with these rooms and their features Respond to guest inquiries and requests in a timely, friendly and efficient manner Organize and store luggage as needed according to guidelines Supervise, monitor and develop team member performance, including scheduling, counseling and evaluations, and delivering recognition and rewards Recruit, interview and train team members Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies, and knowledge of the local area and events Assist in the maintenance, appearance and functionality of equipment What are we looking for?

Hilton values and attributes: Hospitality – Deliver exceptional guest experiences Integrity – Do the right thing, all the time Leadership – We are leaders in our industry and communities Teamwork – We are team players in everything we do Ownership – We own our actions and decisions Now – We operate with urgency and discipline Key attributes we look for: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?

Hilton is the leading global hospitality company spanning the lodging sector. Hilton offers business and leisure travelers the finest in accommodations, service, amenities and value and is dedicated to continuing its tradition of exceptional guest experiences across global brands. Our vision is to fill the earth with the light and warmth of hospitality, uniting us to create remarkable hospitality experiences worldwide. Work Locations

Hilton New Orleans Riverside Schedule

Full-time Brand

Hilton Hotels & Resorts Job

Guest Services, Operations, and Front Office Seniority level

Mid-Senior level Employment type

Full-time Job function

Management Operations Industries

Hospitality

#J-18808-Ljbffr