Smarsh
Overview
Smarsh is redefining the Smarsh Communication Intelligence Platform with AI-led innovation and automated workflows. We are seeking a Principal Product Manager to deliver productivity and operational efficiency for customer workflows and to surface valuable Analytics/Insights leveraging our Data platform and AI/GenAI technologies. This role envisions next-generation use cases and workflows where AI assistants, Agents and humans work together to accelerate identifying business-impacting insights, investigating and acting on those insights autonomously with initial focus on Archive and eDiscovery use cases. The Principal PM will report to the VP of Product and will work cross-functionally with Product, Engineering, Sales, and Marketing to establish Smarsh as a market leader in AI-led innovation. What will you contribute?
Define a compelling strategy for driving AI-augmented workflows and use cases in Archive and Discovery products that extend the data platform and create new opportunities for growth and solving pressing business problems for our customers. Develop market research, PRDs with business cases, manage product roadmap and prioritize with our engineering teams. Drive monetization: Develop and oversee monetization strategies for the new capabilities introduced, ensuring AI safeguards and governance, competitive differentiation to foster innovation while protecting COGS. Work closely with Product, Engineering, Sales, and Marketing teams to develop joint go-to-market strategies that drive enablement, adoption, and long-term success. Collaborate with other Product Managers to translate product strategy into detailed requirements and prototypes suitable for development processes. What will you bring?
8+ years of experience in product management with focus on data-driven products, workflow automations, Archive & eDiscovery use cases and monetizing them. Experience building conversational tools and chatbots. Technical fluency in AI, GenAI, Agentic AI and understanding of related constraints. Customer & partner-focused mindset, ensuring roadmap initiatives align with customer needs and drive measurable impact. Ability to collaborate across R&D, Legal, Finance, Marketing and Sales. Experience with software engineering and product management tools such as Jira, Confluence, Miro, Figma. A growth mindset and a commitment to quality. Ability to influence and work across different teams in different time zones. This role is based in the US – remote or hybrid. Preferred Skills
Knowledge of communications surveillance/compliance in a Financial Services context. Exposure to AWS, security, metering, and billing based on consumption. What do we offer?
Healthcare insurance: medical, dental, and vision insurance, with a flexible spending account. Personal time off: take-what-you-need policy and flexible work arrangements. 401K Match: 4% match with full vesting on day one. Sabbatical: eligible after six years of service. Recognition: employee-recognition program for peers who embody core values. We value diverse candidates and encourage applications, even if you don\'t perfectly match the job description. Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. About Our Culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work with leading cloud platforms and AI/ML technology to help customers scale breakthroughs. We are a global organization that values diversity and inclusion. Seniority level
Mid-Senior level Employment type
Full-time Job function
Product Management and Marketing Industries: Software Development Note: This posting includes links to related roles and salary data shown for informational purposes.
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Smarsh is redefining the Smarsh Communication Intelligence Platform with AI-led innovation and automated workflows. We are seeking a Principal Product Manager to deliver productivity and operational efficiency for customer workflows and to surface valuable Analytics/Insights leveraging our Data platform and AI/GenAI technologies. This role envisions next-generation use cases and workflows where AI assistants, Agents and humans work together to accelerate identifying business-impacting insights, investigating and acting on those insights autonomously with initial focus on Archive and eDiscovery use cases. The Principal PM will report to the VP of Product and will work cross-functionally with Product, Engineering, Sales, and Marketing to establish Smarsh as a market leader in AI-led innovation. What will you contribute?
Define a compelling strategy for driving AI-augmented workflows and use cases in Archive and Discovery products that extend the data platform and create new opportunities for growth and solving pressing business problems for our customers. Develop market research, PRDs with business cases, manage product roadmap and prioritize with our engineering teams. Drive monetization: Develop and oversee monetization strategies for the new capabilities introduced, ensuring AI safeguards and governance, competitive differentiation to foster innovation while protecting COGS. Work closely with Product, Engineering, Sales, and Marketing teams to develop joint go-to-market strategies that drive enablement, adoption, and long-term success. Collaborate with other Product Managers to translate product strategy into detailed requirements and prototypes suitable for development processes. What will you bring?
8+ years of experience in product management with focus on data-driven products, workflow automations, Archive & eDiscovery use cases and monetizing them. Experience building conversational tools and chatbots. Technical fluency in AI, GenAI, Agentic AI and understanding of related constraints. Customer & partner-focused mindset, ensuring roadmap initiatives align with customer needs and drive measurable impact. Ability to collaborate across R&D, Legal, Finance, Marketing and Sales. Experience with software engineering and product management tools such as Jira, Confluence, Miro, Figma. A growth mindset and a commitment to quality. Ability to influence and work across different teams in different time zones. This role is based in the US – remote or hybrid. Preferred Skills
Knowledge of communications surveillance/compliance in a Financial Services context. Exposure to AWS, security, metering, and billing based on consumption. What do we offer?
Healthcare insurance: medical, dental, and vision insurance, with a flexible spending account. Personal time off: take-what-you-need policy and flexible work arrangements. 401K Match: 4% match with full vesting on day one. Sabbatical: eligible after six years of service. Recognition: employee-recognition program for peers who embody core values. We value diverse candidates and encourage applications, even if you don\'t perfectly match the job description. Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. About Our Culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work with leading cloud platforms and AI/ML technology to help customers scale breakthroughs. We are a global organization that values diversity and inclusion. Seniority level
Mid-Senior level Employment type
Full-time Job function
Product Management and Marketing Industries: Software Development Note: This posting includes links to related roles and salary data shown for informational purposes.
#J-18808-Ljbffr