Sares Regis Group
Concierge / Resident Services Coordinator
Sares Regis Group, San Diego, California, United States, 92189
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Concierge / Resident Services Coordinator
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Sares Regis Group 1 month ago Be among the first 25 applicants Join to apply for the
Concierge / Resident Services Coordinator
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Sares Regis Group Get AI-powered advice on this job and more exclusive features. Rental Discount Available!
Sares Regis Group of Newport Beach, California, is a privately held real estate development, investment and management firm that focuses on commercial properties and multifamily communities in the western U.S. Since its founding in 1993, SRG has developed and acquired more than $7 billion in commercial and residential assets. The company manages a combined portfolio of approximately 25 million square feet of office and industrial space and 36,000 apartment units.
OPPORTUNITY CONCIERGE / RESIDENT SERVICES COORDINATOR - SAN DIEGO, CA
**DAYS/HOURS REQUIRED FRIDAY - TUESDAY, 9AM - 6PM**
Sares Regis Group is seeking an experienced customer service professional to work at our beautiful 970-unit community, The Promenade at Rio Vista! This is a great career opportunity in an ideal location!
Essential Functions
Responsible for greeting prospects, guests and visitors as they arrive to our community Provide a personalized experience, with emphasis on care and convenience for our future and current residents Engage with residents, fostering an ongoing, positive relationship while confirming their expectations are being fulfilled Respond to resident complaints and concerns in a timely and professional manner, making sure every situation handled ends with gratification Act as the communication center providing residents community happenings daily, weekly, or monthly via the computer portal and postings. Plan, promote and deliver resident events and activities ensuring resident’s find value outside the walls of their apartment home Identify, communicate and implement opportunities to improve resident happiness and service.
Qualifications
Must have excellent customer service experience with ability to pass fair housing exam. Must have 1 year of relevant experience. Ability to effectively communicate both written and verbal. Experience with file audits, customer service and resident engagement a must! Ability to work independently without direct supervision. Must have knowledge of operations software used at the property level; Outlook, Internet software, EXCEL, and WORD. Current driver's license and auto insurance. Able to work weekends and overtime as job requires.
Salary is $22.50-$25.50/hour. We offer a competitive compensation package that includes a 401(K) match, rental incentive and renewal compensation, bonuses, and rental discounts depending on location. Regular full-time employees who work between 30-40 hours a week are eligible for medical, dental, vision, other voluntary benefits and vacation accrual. Sick time accrual is provided in accordance with law.
PLEASE APPLY ONLINE AT
SARES REGIS CAREERS WEBSITE
EQUAL OPPORTUNITY EMPLOYER
All positions contingent on completion of successful background screen and drug test. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Referrals increase your chances of interviewing at Sares Regis Group by 2x Get notified about new Concierge jobs in
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Concierge / Resident Services Coordinator
role at
Sares Regis Group 1 month ago Be among the first 25 applicants Join to apply for the
Concierge / Resident Services Coordinator
role at
Sares Regis Group Get AI-powered advice on this job and more exclusive features. Rental Discount Available!
Sares Regis Group of Newport Beach, California, is a privately held real estate development, investment and management firm that focuses on commercial properties and multifamily communities in the western U.S. Since its founding in 1993, SRG has developed and acquired more than $7 billion in commercial and residential assets. The company manages a combined portfolio of approximately 25 million square feet of office and industrial space and 36,000 apartment units.
OPPORTUNITY CONCIERGE / RESIDENT SERVICES COORDINATOR - SAN DIEGO, CA
**DAYS/HOURS REQUIRED FRIDAY - TUESDAY, 9AM - 6PM**
Sares Regis Group is seeking an experienced customer service professional to work at our beautiful 970-unit community, The Promenade at Rio Vista! This is a great career opportunity in an ideal location!
Essential Functions
Responsible for greeting prospects, guests and visitors as they arrive to our community Provide a personalized experience, with emphasis on care and convenience for our future and current residents Engage with residents, fostering an ongoing, positive relationship while confirming their expectations are being fulfilled Respond to resident complaints and concerns in a timely and professional manner, making sure every situation handled ends with gratification Act as the communication center providing residents community happenings daily, weekly, or monthly via the computer portal and postings. Plan, promote and deliver resident events and activities ensuring resident’s find value outside the walls of their apartment home Identify, communicate and implement opportunities to improve resident happiness and service.
Qualifications
Must have excellent customer service experience with ability to pass fair housing exam. Must have 1 year of relevant experience. Ability to effectively communicate both written and verbal. Experience with file audits, customer service and resident engagement a must! Ability to work independently without direct supervision. Must have knowledge of operations software used at the property level; Outlook, Internet software, EXCEL, and WORD. Current driver's license and auto insurance. Able to work weekends and overtime as job requires.
Salary is $22.50-$25.50/hour. We offer a competitive compensation package that includes a 401(K) match, rental incentive and renewal compensation, bonuses, and rental discounts depending on location. Regular full-time employees who work between 30-40 hours a week are eligible for medical, dental, vision, other voluntary benefits and vacation accrual. Sick time accrual is provided in accordance with law.
PLEASE APPLY ONLINE AT
SARES REGIS CAREERS WEBSITE
EQUAL OPPORTUNITY EMPLOYER
All positions contingent on completion of successful background screen and drug test. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Referrals increase your chances of interviewing at Sares Regis Group by 2x Get notified about new Concierge jobs in
San Diego, CA . Front Desk Guest Service Agent - On-Call - Family-Friendly Resort offering authentic San Diego Soul
Front Desk Agent -Laidback Luxury in La Jolla
PT Front Desk Clerk - Alma San Diego, a Tribute Portfolio Hotel
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Chula Vista, CA $17.50-$18.50 5 months ago Concierge / Front Desk - Part-Time PM Shift
Office Assistant/Receptionist/Cashier $16-$18 based on experience
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr