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Honest Abe Roofing

Inside Sales, Customer Service Professional

Honest Abe Roofing, Indianapolis, Indiana, us, 46262

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Overview

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Inside Sales, Customer Service Professional

role at

Honest Abe Roofing . Location: Indianapolis, IN. Full-Time position.

Responsibilities

Own our customer pipeline from first call to final inspection Be the friendly voice answering calls and converting them into appointments Track every lead in our CRM with military precision Send welcome packets and follow-up materials to new customers Keep our sales team's calendars full and organized Handle all the paperwork: estimates, contracts, and project files Run and manage our follow-up campaigns (emails, texts, and mailers) Turn problems into solutions before they become headaches

Measures of Success

Track daily call volume and conversion rates Manage multiple projects at once without dropping the ball Keep pipeline data updated and accurate Hit weekly appointment-setting targets Maintain high customer satisfaction scores

Benefits

Bonus based on performance Company parties Competitive salary Free uniforms Opportunity for advancement Paid time off

What You Need to Bring

High school diploma (minimum) Previous customer service experience (construction industry a plus) Previous inside sales experience handling inbound and outbound sales (Preferred) Sharp computer skills - especially Microsoft Office Experience with CRM systems is a big plus Rock-solid phone manner that puts customers at ease The drive to get things done right the first time A can-do attitude that doesn\'t quit when things get busy

Must-Have Traits

Detail-obsessed - nothing slips through the cracks Born organizer - you love creating order from chaos People person - you genuinely enjoy helping customers Problem solver - you find solutions without being asked Team player - you pitch in wherever needed High energy - you bring your A-game every day

Ready to Join the Team?

Email us your resume and cover letter. Include: A short story about how you juggled multiple urgent tasks and kept everything moving Your expected hourly rate When you could start Send to: will.hull@honestaberoofing.com Note: This is a busy office - email applications only, no phone calls please.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Honest Abe Roofing Corporate.

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