County of Contra Costa
Quality Management Program Coordinator
County of Contra Costa, Martinez, California, United States, 94553
Bargaining Unit: Local 21 – Supervisory Management
Quality Management Program Coordinator
(Reannouncement)
Why Join Contra Costa Health?
Contra Costa Health is the largest county department in Contra Costa County with over 4,700 employees. Our mission is to care for and improve the health of all people in Contra Costa with special attention to those who are most vulnerable to health problems.
We provide services through nine operational areas: Behavioral Health, Contra Costa Health Plan, Emergency Medical Services, Environmental Health, Hazardous Materials, Health, Housing & Homeless Services, Public Health, Contra Costa Regional Medical Center & Health Centers and Detention Health.
The Contra Costa County Health Services Department is offering an excellent employment opportunity for qualified individuals interested in the Quality Management Program Coordinator position. There is currently one (1) vacancy in the Behavioral Health Division based in Martinez, CA.
The Behavioral Health Division, in partnership with consumers, families, staff and community-based agencies, provides welcoming and integrated services for mental health, substance abuse, and other needs that promote wellness, recovery, and resiliency while respecting the complexity and diversity of the people we serve.
This position will work within the Behavioral Health Division within the Quality Management and Quality Improvement unit, reporting to the Behavioral Health Deputy Director or Designee.
We are looking for someone who:
Has proficiency with data analysis
Has a background in healthcare, particularly behavioral health
Is flexible and has knowledge of quality management principles
Has the ability to lead implementation of quality improvement efforts
Has experience in working in workplace safety and compliance
Is able to work with program leadership on safety measures
What you will typically be responsible for:
Developing and maintaining quality improvement plan
Coordinating risk management activities as well as external reviews
Designing and monitoring patient improvement projects
Developing and maintaining collaborative relationships with program staff, contracting agencies, and CCH units
Developing policies and procedures related to quality improvement processes
Supervising subordinate staff
Identifying and resolving quality of care issues
A few reasons why you might love this job:
Your work will be impactful in contributing to higher quality of care for clients.
You will work with a highly dedicated and diverse team of professionals who value the service of others.
You will contribute to a dynamic organization that embraces creativity, learning, and mutual support
You will have opportunities to grow your career!
We offer fantastic and competitive health benefits, paid vacation/sick/personal/administrative leave, and a great retirement plan!
A few challenges you might face in this job:
You will need to keep up to date with state and federal regulations in healthcare.
You will face multiple deadlines and projects.
You will be providing support for team members who provide direct services to populations experiencing complex needs.
There will be multiple processes that you must learn and efficiently follow through.
Competencies Required:
Analyzing & Interpreting Data:
Drawing meaning and conclusions from quantitative or qualitative data Critical Thinking:
Analytically and logically evaluating information, propositions, and claims Business Process Analysis:
Defining, assessing, and improving operational processes and workflow Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks self Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Legal & Regulatory Navigation : Understanding, interpreting, and ensuring compliance with laws and regulations Managing & Facilitating Change : Addressing key factors that influence successful organizational change Presentation Skill : Formally delivering information to groups Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Safety Focus : Showing vigilance and care in identifying and addressing health risks and safety hazards Thinking & Acting Systematically : Formulating objectives and priorities, and implementing plans consistent with the long-term interests of the organization in a global environment Writing : Communicating effectively in writing Education:
Possession of a Master's degree from an accredited college or university in nursing, behavioral science, business administration, public health, health care administration, or a closely related field. Experience:
Two (2) years performing quality measurement or quality improvement activities in a health care or managed care setting or community mental health system. Substitution:
Possession of a bachelor degree from an accredited college or university in one of the above noted fields plus two (2) years of additional qualifying experience may be substituted for the Master's degree. Desirable Qualifications: Certification in Quality Improvement (e.g. Lean Management) Experience leading major quality improvement efforts with successful outcomes Understanding public sector behavioral health either in a county or with a contracting agency Equal Employment Opportunity:
It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.
#J-18808-Ljbffr
Drawing meaning and conclusions from quantitative or qualitative data Critical Thinking:
Analytically and logically evaluating information, propositions, and claims Business Process Analysis:
Defining, assessing, and improving operational processes and workflow Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks self Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Legal & Regulatory Navigation : Understanding, interpreting, and ensuring compliance with laws and regulations Managing & Facilitating Change : Addressing key factors that influence successful organizational change Presentation Skill : Formally delivering information to groups Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Safety Focus : Showing vigilance and care in identifying and addressing health risks and safety hazards Thinking & Acting Systematically : Formulating objectives and priorities, and implementing plans consistent with the long-term interests of the organization in a global environment Writing : Communicating effectively in writing Education:
Possession of a Master's degree from an accredited college or university in nursing, behavioral science, business administration, public health, health care administration, or a closely related field. Experience:
Two (2) years performing quality measurement or quality improvement activities in a health care or managed care setting or community mental health system. Substitution:
Possession of a bachelor degree from an accredited college or university in one of the above noted fields plus two (2) years of additional qualifying experience may be substituted for the Master's degree. Desirable Qualifications: Certification in Quality Improvement (e.g. Lean Management) Experience leading major quality improvement efforts with successful outcomes Understanding public sector behavioral health either in a county or with a contracting agency Equal Employment Opportunity:
It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.
#J-18808-Ljbffr