OneLegacy
Join to apply for the
Family Care Specialist
role at
OneLegacy At OneLegacy, every moment counts. As the nation's largest organ, eye, and tissue recovery organization, we are dedicated to saving lives and sharing hope. Guided by our values of integrity, compassion, stewardship, diversity and inclusion, urgency, innovation and excellence, and collaboration, our team honors every gift of donation. This is more than a job; it’s an opportunity to make a profound impact on countless lives. Job Type:
Full-time, Non-exempt Work Hours:
Shifts are 12 hour shifts. Assigned days and/or shift can be changed according to staffing needs. Must be available evenings, holidays, and weekends as required, and may include overtime. Work Setting:
In-person and Field Service Area Location:
Employee may be assigned to a base office in Corporate Office, El Segundo, Orange, Carpinteria, or Mission Hills Travel:
Required to travel by personal auto or air to meeting sites and other locations. Summary of Functions
The Family Care Specialist represents OneLegacy to the potential donor’s Authorizing Party and family. They work with the hospital treatment team to develop a timely and sensitive approach plan, approach the Authorizing Party and family for organ, eye, and tissue authorization, provide support and information, and maintain dual advocacy to both donor family and hospital staff. The role acts as a liaison between hospital staff and OneLegacy. Duties & Responsibilities
Essential Job Functions
Family Care and Authorization
Work in partnership with the hospital staff and OneLegacy to ensure the Authorizing Party is identified per UAGA guidelines. Collaborate with the hospital care team and OneLegacy staff through frequent huddles to present the opportunity for donation in the most appropriate manner. Discuss the elements of authorization with the Authorizing Party and/or family members of potential donors. Obtain authorization for donation per UAGA and verify the medical-legal documentation necessary for organ recovery is completed according to OneLegacy policies and procedures. Work with hospital and OneLegacy staff to obtain administrative authorization for donation when appropriate. Support the donor family through the donation process including internal or external resources. Proficiently and accurately enter data into Digital Donor. Complete Donor Medical and Social History Questionnaire (DMSHQ) and obtain any follow-up information required. Referral Response and Authorization
Respond promptly and appropriately to potential donor referrals to assess family dynamics, donor suitability, and to enhance the referral and authorization process. Review donor suitability with Referral Management team, inform hospital staff of outcome and create a plan to follow. Collaborate with the hospital staff to determine and locate the Authorizing Party. Act as a liaison between hospital staff and the patient’s family. Proficiently and accurately enter data into Digital Donor. Performs potential donor evaluation on-sites when requested by Clinical Resource Specialists. Professional Education
Provide education to hospital staff on the benefits of organ and tissue donation and services provided by OneLegacy to grieving families. Participate in public education forums as requested. Provide educational materials to appropriate hospital units. Provide education to hospital staff about authorization and family care process. Qualifications and Requirements
Education: Four-year Bachelor’s degree or one year of applicable OPO (organ procurement organization) experience. Documented education in grief counseling required. Experience: Customer service; bilingual preferred. Certification/License: OneLegacy requires employees to maintain a current California driver’s license and current vehicle insurance based on California minimum insurance standards. Salary Range:
$59,150 - $70,525 Benefits
Medical/Dental/Vision Plans – Employer pays 90% of premium cost for employee and their dependents 19 days of PTO 2 Floating Holidays 10 Holidays Life Insurance Supplemental Life Insurance Wellness Plans Employee Assistance Program Pet Insurance Gym Onsite Mileage Reimbursement to applicable positions Tuition Reimbursement Employee Referral Program 403b Retirement Plan with an annual discretionary 8% Employer contribution School Loan Forgiveness Note: This posting is for the Family Care Specialist role. Other job postings listed in the original description are not included here.
#J-18808-Ljbffr
Family Care Specialist
role at
OneLegacy At OneLegacy, every moment counts. As the nation's largest organ, eye, and tissue recovery organization, we are dedicated to saving lives and sharing hope. Guided by our values of integrity, compassion, stewardship, diversity and inclusion, urgency, innovation and excellence, and collaboration, our team honors every gift of donation. This is more than a job; it’s an opportunity to make a profound impact on countless lives. Job Type:
Full-time, Non-exempt Work Hours:
Shifts are 12 hour shifts. Assigned days and/or shift can be changed according to staffing needs. Must be available evenings, holidays, and weekends as required, and may include overtime. Work Setting:
In-person and Field Service Area Location:
Employee may be assigned to a base office in Corporate Office, El Segundo, Orange, Carpinteria, or Mission Hills Travel:
Required to travel by personal auto or air to meeting sites and other locations. Summary of Functions
The Family Care Specialist represents OneLegacy to the potential donor’s Authorizing Party and family. They work with the hospital treatment team to develop a timely and sensitive approach plan, approach the Authorizing Party and family for organ, eye, and tissue authorization, provide support and information, and maintain dual advocacy to both donor family and hospital staff. The role acts as a liaison between hospital staff and OneLegacy. Duties & Responsibilities
Essential Job Functions
Family Care and Authorization
Work in partnership with the hospital staff and OneLegacy to ensure the Authorizing Party is identified per UAGA guidelines. Collaborate with the hospital care team and OneLegacy staff through frequent huddles to present the opportunity for donation in the most appropriate manner. Discuss the elements of authorization with the Authorizing Party and/or family members of potential donors. Obtain authorization for donation per UAGA and verify the medical-legal documentation necessary for organ recovery is completed according to OneLegacy policies and procedures. Work with hospital and OneLegacy staff to obtain administrative authorization for donation when appropriate. Support the donor family through the donation process including internal or external resources. Proficiently and accurately enter data into Digital Donor. Complete Donor Medical and Social History Questionnaire (DMSHQ) and obtain any follow-up information required. Referral Response and Authorization
Respond promptly and appropriately to potential donor referrals to assess family dynamics, donor suitability, and to enhance the referral and authorization process. Review donor suitability with Referral Management team, inform hospital staff of outcome and create a plan to follow. Collaborate with the hospital staff to determine and locate the Authorizing Party. Act as a liaison between hospital staff and the patient’s family. Proficiently and accurately enter data into Digital Donor. Performs potential donor evaluation on-sites when requested by Clinical Resource Specialists. Professional Education
Provide education to hospital staff on the benefits of organ and tissue donation and services provided by OneLegacy to grieving families. Participate in public education forums as requested. Provide educational materials to appropriate hospital units. Provide education to hospital staff about authorization and family care process. Qualifications and Requirements
Education: Four-year Bachelor’s degree or one year of applicable OPO (organ procurement organization) experience. Documented education in grief counseling required. Experience: Customer service; bilingual preferred. Certification/License: OneLegacy requires employees to maintain a current California driver’s license and current vehicle insurance based on California minimum insurance standards. Salary Range:
$59,150 - $70,525 Benefits
Medical/Dental/Vision Plans – Employer pays 90% of premium cost for employee and their dependents 19 days of PTO 2 Floating Holidays 10 Holidays Life Insurance Supplemental Life Insurance Wellness Plans Employee Assistance Program Pet Insurance Gym Onsite Mileage Reimbursement to applicable positions Tuition Reimbursement Employee Referral Program 403b Retirement Plan with an annual discretionary 8% Employer contribution School Loan Forgiveness Note: This posting is for the Family Care Specialist role. Other job postings listed in the original description are not included here.
#J-18808-Ljbffr