CVS Health
Job Purpose And Summary
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our District Support Pharmacists (DSPs) play a critical role in cultivating a culture of excellence within each pharmacy worked by acting as a role model for all, demonstrating genuine care, and setting the bar for the pharmacy team.
Responsibilities
Living our purpose by managing and improving patient health through safe and appropriate dispensing, counseling, and immunizing practices.
Traveling the district to fill pharmacist shifts as scheduled by the District Performance Coordinator (DPC) and overseeing the pharmacy as the Pharmacy Manager’s proxy during bench shifts without overlap.
Supporting safe and accurate prescription fulfillment by following, and directing the pharmacy team to follow, pharmacy workflow procedures and utilizing safety guardrails at every workstation.
Assuming Pharmacy Manager’s day‑to‑day duties when serving as the only or the primary pharmacist‑on‑duty.
Contributing to positive patient experiences by showing empathy and genuine care, coaching the pharmacy team to do the same, demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues.
Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize.
Supporting effective management of pharmacy inventory in all pharmacies worked by following, and guiding the pharmacy team to follow, all inventory best practices, with a special focus on protecting cold chain products.
Remaining flexible for scheduling and business needs while contributing to a safe, inclusive, and engaging team dynamic.
Maintaining relevant clinical and technical skills for the job as the industry evolves, actively seeking opportunities to expand knowledge to better support patients.
Supporting access to care and helping improve patient outcomes through pharmacist‑delivered clinical care such as testing and prescribing services where permissible; empowering the pharmacy team to provide holistic care at every step in the patient care journey.
Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and maintaining a safe and inclusive workplace for our colleagues.
Required Qualifications
Active Pharmacist License in the state where the Store is located.
Active National Provider Identifier (NPI).
Not on the DEA Excluded Parties list.
Essential Functions
Ability to travel within a reasonable radius to support market staffing as business needs require.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within designated timeframe.
Attention and Focus:
Ability to concentrate on a task over a period of time.
Ability to pivot quickly from one task to another to meet patient and business needs.
Ability to confirm prescription information and label accuracy, ensuring patient safety.
Customer Service and Team Orientation:
Actively look for ways to help people in a friendly manner.
Notice and understand patients’ reactions, and respond appropriately.
Communication Skills:
Use and understand verbal and written communication to interact with patients and colleagues.
Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Mathematical Reasoning:
Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription.
Problem Resolution:
Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options.
Physical Demands:
Be mobile and remain upright for extended periods of time.
Lift, scan, and bag items.
Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items.
Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm.
Extend hand(s) and arm(s) in multiple directions to place, move, or lift items.
Control precision; quickly adjust machines to exact positions.
Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending the spine at the waist.
Close visual acuity to perform activities such as transcribing, viewing a computer terminal, reading, visual inspection involving small parts.
Occasionally lift up to 20 lbs and/or exert up to 20 lbs of force; frequently lift up to 10 lbs and/or exert up to 10 lbs of force; consistently lift and/or exert a negligible amount of force to move objects.
Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately.
Have the ability to receive detailed information through oral communication.
Any additional tasks as directed by Supervisor or Manager.
Preferred Qualifications
1‑2 years of related work experience in a pharmacy, retail, medical, or customer service setting.
Anticipated Weekly Hours 40
Time Type Full time
Pay Range $60.00 - $74.00 base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls.
Great Benefits For Great People
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Equal Opportunity Statement CVS Health is an equal opportunity employer. We value and are committed to the full spectrum of diversity in the workplace, including diversity based on gender, race, ethnicity, disability and protected Veteran status. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodation(s) to qualified individuals with disabilities. If you require assistance to apply for or perform this job, please contact Colleague Relations team at colleaguerelations@cvshealth.com.
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Responsibilities
Living our purpose by managing and improving patient health through safe and appropriate dispensing, counseling, and immunizing practices.
Traveling the district to fill pharmacist shifts as scheduled by the District Performance Coordinator (DPC) and overseeing the pharmacy as the Pharmacy Manager’s proxy during bench shifts without overlap.
Supporting safe and accurate prescription fulfillment by following, and directing the pharmacy team to follow, pharmacy workflow procedures and utilizing safety guardrails at every workstation.
Assuming Pharmacy Manager’s day‑to‑day duties when serving as the only or the primary pharmacist‑on‑duty.
Contributing to positive patient experiences by showing empathy and genuine care, coaching the pharmacy team to do the same, demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues.
Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize.
Supporting effective management of pharmacy inventory in all pharmacies worked by following, and guiding the pharmacy team to follow, all inventory best practices, with a special focus on protecting cold chain products.
Remaining flexible for scheduling and business needs while contributing to a safe, inclusive, and engaging team dynamic.
Maintaining relevant clinical and technical skills for the job as the industry evolves, actively seeking opportunities to expand knowledge to better support patients.
Supporting access to care and helping improve patient outcomes through pharmacist‑delivered clinical care such as testing and prescribing services where permissible; empowering the pharmacy team to provide holistic care at every step in the patient care journey.
Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and maintaining a safe and inclusive workplace for our colleagues.
Required Qualifications
Active Pharmacist License in the state where the Store is located.
Active National Provider Identifier (NPI).
Not on the DEA Excluded Parties list.
Essential Functions
Ability to travel within a reasonable radius to support market staffing as business needs require.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within designated timeframe.
Attention and Focus:
Ability to concentrate on a task over a period of time.
Ability to pivot quickly from one task to another to meet patient and business needs.
Ability to confirm prescription information and label accuracy, ensuring patient safety.
Customer Service and Team Orientation:
Actively look for ways to help people in a friendly manner.
Notice and understand patients’ reactions, and respond appropriately.
Communication Skills:
Use and understand verbal and written communication to interact with patients and colleagues.
Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Mathematical Reasoning:
Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription.
Problem Resolution:
Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options.
Physical Demands:
Be mobile and remain upright for extended periods of time.
Lift, scan, and bag items.
Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items.
Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm.
Extend hand(s) and arm(s) in multiple directions to place, move, or lift items.
Control precision; quickly adjust machines to exact positions.
Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending the spine at the waist.
Close visual acuity to perform activities such as transcribing, viewing a computer terminal, reading, visual inspection involving small parts.
Occasionally lift up to 20 lbs and/or exert up to 20 lbs of force; frequently lift up to 10 lbs and/or exert up to 10 lbs of force; consistently lift and/or exert a negligible amount of force to move objects.
Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately.
Have the ability to receive detailed information through oral communication.
Any additional tasks as directed by Supervisor or Manager.
Preferred Qualifications
1‑2 years of related work experience in a pharmacy, retail, medical, or customer service setting.
Anticipated Weekly Hours 40
Time Type Full time
Pay Range $60.00 - $74.00 base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls.
Great Benefits For Great People
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Equal Opportunity Statement CVS Health is an equal opportunity employer. We value and are committed to the full spectrum of diversity in the workplace, including diversity based on gender, race, ethnicity, disability and protected Veteran status. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodation(s) to qualified individuals with disabilities. If you require assistance to apply for or perform this job, please contact Colleague Relations team at colleaguerelations@cvshealth.com.
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