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Rocky Mountain Cancer Centers

Patient Services Coord

Rocky Mountain Cancer Centers, Littleton, Colorado, United States, 80130

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Patient Services Coord

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Rocky Mountain Cancer Centers Base pay range

$18.29/hr - $24.00/hr Overview

Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care, has an exciting opportunity for an experienced Patient Service Coordinator at Denver (Rose Medical Center Campus). Salary Range: $18.29-$24.00. Pay is based on several factors including but not limited to education, work experience, certification, etc. RMCC offers benefits for this position, subject to eligibility requirements: Health, dental, vision plans; wellness program; health savings account; flexible spending accounts; 401(k) retirement plan; life insurance; short-term and long-term disability; Employee Assistance Program; PTO, holiday pay, tuition reimbursement, and employee-paid critical illness and accident insurance. Responsibilities

Schedules new patients and return appointments in the computer system in accordance with physician and/or office guidelines. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel. Obtains and enters all authorization and correspondence relating to referrals in patients charts and computer. Schedules outpatient appointments/testing and hospital admissions upon request. Obtains necessary pre-certification as required. Handles new patient referrals, gathers necessary information, assigns the patient account number and schedules appointment. Collects co-pays, deductibles, and other out-of-pocket amounts at time of visit. Maintains primary office scheduling book containing all physician meetings, satellite schedule, rounding and call coverage. Handles incoming phone calls from patients needing to schedule or reschedule appointments. Provides patients with accurate and legible appointment cards. Documents no-shows in patient\'s chart for missed visits. Follows up with patient to reschedule any missed appointments. Arranges for patients to have financial counseling as needed. Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation. Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested. Qualifications

High School diploma or equivalent required. At least 3 years of office experience; medical office preferred. Excellent communication skills, written and verbal. Proficiency with computer systems; Microsoft Outlook, Word, and Excel a plus. All qualified candidates are required to pass a background check and non-federal drug test (which excludes marijuana) post offer of employment and prior to hire. Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires manual and finger dexterity, and eye-hand coordination for computer work. Occasionally lifting files or paper weighing up to 30 pounds. Requires corrected vision and hearing to normal range for telephone contacts. Work Environment

The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients. Work may require minimal travel by automobile to office sites. Seniority level

Entry level Employment type

Full-time Job function

Health Care Provider Industries

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