NAPA Auto Parts
Distribution Center Outbound Operations Supervisor
NAPA Auto Parts, Owatonna, Minnesota, United States, 55060
Overview
Owatonna, MN, USA — Full time
Job Summary: The Outbound Operations Supervisor is a people leader that drives the successful execution of all pulling and outbound shipping activities. Reporting to the Outbound Operations Manager, this role designs efficient and consistent methods for the outbound team(s) to follow, ensuring freight is properly pulled, sorted, packed and loaded in a safe, high quality and timely manner. The Outbound Operations Supervisor holds their team to a high standard of operational execution, while reinforcing a culture of engagement, empowerment and problem-solving amongst all teammates.
Responsibilities
Supervise and implement functions of efficient outbound operations by instructing employees how to perform work, monitoring progress and troubleshooting as needed.
Design and maintain organization of truck yard operations, ensuring efficient organization of trailers, housekeeping, maintenance, and safety protocols are maintained.
Provide consistent and innovative solutions to drive adherence to all security and safety rules and regulations, ensuring a safe environment for employees, including but not limited to picking, sorting and truck load procedures.
Proactively maintain awareness of budget planning and enforce cost-saving initiatives and process improvements.
Supervise and provide leadership to warehouse associates, promoting engagement and empowerment to solve problems and make good operational decisions.
Work with other DC management to investigate and resolve shipping errors; address shipping errors with the team to mitigate future issues.
Schedule team hours to ensure peak period coverage and efficiency.
Protect company assets by ensuring all equipment is used and maintained properly, buildings are checked and secured nightly, and monitoring employees so no merchandise leaves without proper receipts.
Lead efficient and accurate methods of processing outbound orders, cross/docks, stock orders, special orders, UPS, Will Call and any other miscellaneous orders as applicable.
Identify opportunities for cost reduction and implement process improvements to enhance operational efficiency.
Foster a culture of engagement and empowerment, mentor team members, and facilitate problem-solving and decision-making to drive operational success.
Oversee the reconciliation of truck loads each night to ensure proper loading of product.
Design and implement efficient protocols and systems for shuttle truck orders and loading of trucks.
Ensure team follows all company and supplier guidelines for factory returns.
Qualifications
High School Diploma, GED or equivalent combination of experience and education.
1+ years' experience within a distribution center or similar environment.
Ability to comply with all safety requirements pertaining to job functions and general Distribution Center safety requirements.
Strong interpersonal skills.
Ability to develop and maintain cooperative working relationships with others.
Strong organizational skills and detail oriented.
Ability to use good judgment in order to carry out detailed instructions.
Basic computer skills required.
Must be capable of lifting/moving heavy items up to 60 lbs.
Must be forklift and pallet jack certified.
Preferred Qualifications
2+ years' experience within a distribution center or similar environment.
1+ year's proven experience in a managerial role and/or leading teams.
Experience with Lean Six Sigma methodologies and tools.
Diverse experience (especially within automotive or retail distribution centers).
Proven experience performing various quality functions (inspection, control, assurance, audits).
Proficiency in using relevant tools and technology (including MS Office, Promapp, Power BI, Visio, etc.).
Customer-centric spirit and task-execution.
Enthusiasm for data, analysis, and providing simple insights.
Passion for solving complex challenges.
Comfort influencing others, leading teams, managing stakeholders, getting buy-in from leadership, and communicating clearly.
Test-and-learn mentality and agile way of working to improve team products.
Leadership
Embodies the following values: serve, perform, influence, respect, innovate, team.
Effectively communicates by motivating and inspiring others through clear and proactive communication.
Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
Makes balanced decisions and thinks strategically by being a forward thinker.
Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization.
Physical Demands / Working Environment
Lifting and Carrying:
Ability to lift and carry objects of varying weights, typically 25 to 50 pounds or more, depending on the job duties.
Pushing and Pulling:
Capability to push and pull carts, pallet jacks, or other equipment loaded with materials throughout the warehouse. This may involve pushing or pulling heavy loads over extended distances or up ramps.
Standing and Walking:
Willingness and ability to stand and walk for extended periods, often for the duration of a shift. Warehouse employees may be required to move around the warehouse facility to pick orders, stock shelves, or perform other tasks.
Bending and Stooping:
Capacity to bend, stoop, squat, and reach to retrieve items from shelves, bins, or storage racks. Employees may need to access items throughout the warehouse at various heights and angles.
Climbing:
Can climb ladders or stairs to access elevated storage areas or perform maintenance tasks. Warehouse environment will require employees to work at heights to include open floor mezzanines and follow safety protocols for ladder use.
Operating Equipment:
Proficiency in operating warehouse equipment such as forklifts, pallet jacks, and order pickers. Depending on the job role, employees must pass certification or training programs to operate certain equipment safely.
Manual Dexterity:
Ability to use hands and fingers to handle small objects, operate machinery controls, and perform tasks requiring precision and accuracy. This may include picking and packing items, labeling products, or assembling shipments.
Repetitive Motion:
Willingness and ability to perform repetitive tasks, such as scanning barcodes, sorting items, or packaging products, throughout the shift. Employees should be able to maintain productivity while performing repetitive motions safely.
Physical Endurance:
Stamina and endurance to work in a fast-paced environment and meet productivity targets. Warehouse positions may require employees to work long hours, weekends, or overtime during peak periods.
Safety Awareness:
Commitment to following safety protocols and guidelines to prevent workplace accidents and injuries. Employees should be vigilant about potential hazards in the warehouse environment and take appropriate precautions to ensure their safety and the safety of others.
Compensation and Benefits We offer a starting salary of $56,375. This total compensation may vary based on individual skills, experience, and qualifications. We encourage candidates to discuss their backgrounds during the interview process.
Benefits: Health Insurance (medical, dental, and vision plans); Retirement Plan: 401(k) with company match; Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave; Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.
Application and Compliance Not the right fit? Let us know you’re interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest.
EEO: GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. The policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on ability, achievement, experience and conduct and other legitimate business reasons.
Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.
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Job Summary: The Outbound Operations Supervisor is a people leader that drives the successful execution of all pulling and outbound shipping activities. Reporting to the Outbound Operations Manager, this role designs efficient and consistent methods for the outbound team(s) to follow, ensuring freight is properly pulled, sorted, packed and loaded in a safe, high quality and timely manner. The Outbound Operations Supervisor holds their team to a high standard of operational execution, while reinforcing a culture of engagement, empowerment and problem-solving amongst all teammates.
Responsibilities
Supervise and implement functions of efficient outbound operations by instructing employees how to perform work, monitoring progress and troubleshooting as needed.
Design and maintain organization of truck yard operations, ensuring efficient organization of trailers, housekeeping, maintenance, and safety protocols are maintained.
Provide consistent and innovative solutions to drive adherence to all security and safety rules and regulations, ensuring a safe environment for employees, including but not limited to picking, sorting and truck load procedures.
Proactively maintain awareness of budget planning and enforce cost-saving initiatives and process improvements.
Supervise and provide leadership to warehouse associates, promoting engagement and empowerment to solve problems and make good operational decisions.
Work with other DC management to investigate and resolve shipping errors; address shipping errors with the team to mitigate future issues.
Schedule team hours to ensure peak period coverage and efficiency.
Protect company assets by ensuring all equipment is used and maintained properly, buildings are checked and secured nightly, and monitoring employees so no merchandise leaves without proper receipts.
Lead efficient and accurate methods of processing outbound orders, cross/docks, stock orders, special orders, UPS, Will Call and any other miscellaneous orders as applicable.
Identify opportunities for cost reduction and implement process improvements to enhance operational efficiency.
Foster a culture of engagement and empowerment, mentor team members, and facilitate problem-solving and decision-making to drive operational success.
Oversee the reconciliation of truck loads each night to ensure proper loading of product.
Design and implement efficient protocols and systems for shuttle truck orders and loading of trucks.
Ensure team follows all company and supplier guidelines for factory returns.
Qualifications
High School Diploma, GED or equivalent combination of experience and education.
1+ years' experience within a distribution center or similar environment.
Ability to comply with all safety requirements pertaining to job functions and general Distribution Center safety requirements.
Strong interpersonal skills.
Ability to develop and maintain cooperative working relationships with others.
Strong organizational skills and detail oriented.
Ability to use good judgment in order to carry out detailed instructions.
Basic computer skills required.
Must be capable of lifting/moving heavy items up to 60 lbs.
Must be forklift and pallet jack certified.
Preferred Qualifications
2+ years' experience within a distribution center or similar environment.
1+ year's proven experience in a managerial role and/or leading teams.
Experience with Lean Six Sigma methodologies and tools.
Diverse experience (especially within automotive or retail distribution centers).
Proven experience performing various quality functions (inspection, control, assurance, audits).
Proficiency in using relevant tools and technology (including MS Office, Promapp, Power BI, Visio, etc.).
Customer-centric spirit and task-execution.
Enthusiasm for data, analysis, and providing simple insights.
Passion for solving complex challenges.
Comfort influencing others, leading teams, managing stakeholders, getting buy-in from leadership, and communicating clearly.
Test-and-learn mentality and agile way of working to improve team products.
Leadership
Embodies the following values: serve, perform, influence, respect, innovate, team.
Effectively communicates by motivating and inspiring others through clear and proactive communication.
Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
Makes balanced decisions and thinks strategically by being a forward thinker.
Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization.
Physical Demands / Working Environment
Lifting and Carrying:
Ability to lift and carry objects of varying weights, typically 25 to 50 pounds or more, depending on the job duties.
Pushing and Pulling:
Capability to push and pull carts, pallet jacks, or other equipment loaded with materials throughout the warehouse. This may involve pushing or pulling heavy loads over extended distances or up ramps.
Standing and Walking:
Willingness and ability to stand and walk for extended periods, often for the duration of a shift. Warehouse employees may be required to move around the warehouse facility to pick orders, stock shelves, or perform other tasks.
Bending and Stooping:
Capacity to bend, stoop, squat, and reach to retrieve items from shelves, bins, or storage racks. Employees may need to access items throughout the warehouse at various heights and angles.
Climbing:
Can climb ladders or stairs to access elevated storage areas or perform maintenance tasks. Warehouse environment will require employees to work at heights to include open floor mezzanines and follow safety protocols for ladder use.
Operating Equipment:
Proficiency in operating warehouse equipment such as forklifts, pallet jacks, and order pickers. Depending on the job role, employees must pass certification or training programs to operate certain equipment safely.
Manual Dexterity:
Ability to use hands and fingers to handle small objects, operate machinery controls, and perform tasks requiring precision and accuracy. This may include picking and packing items, labeling products, or assembling shipments.
Repetitive Motion:
Willingness and ability to perform repetitive tasks, such as scanning barcodes, sorting items, or packaging products, throughout the shift. Employees should be able to maintain productivity while performing repetitive motions safely.
Physical Endurance:
Stamina and endurance to work in a fast-paced environment and meet productivity targets. Warehouse positions may require employees to work long hours, weekends, or overtime during peak periods.
Safety Awareness:
Commitment to following safety protocols and guidelines to prevent workplace accidents and injuries. Employees should be vigilant about potential hazards in the warehouse environment and take appropriate precautions to ensure their safety and the safety of others.
Compensation and Benefits We offer a starting salary of $56,375. This total compensation may vary based on individual skills, experience, and qualifications. We encourage candidates to discuss their backgrounds during the interview process.
Benefits: Health Insurance (medical, dental, and vision plans); Retirement Plan: 401(k) with company match; Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave; Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.
Application and Compliance Not the right fit? Let us know you’re interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest.
EEO: GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. The policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on ability, achievement, experience and conduct and other legitimate business reasons.
Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.
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