Vynca
Overview
Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs. We’re more than just a team; we're a close-knit community guided by our core values: Excellence, Compassion, Curiosity, and Integrity. Our mission is to provide comprehensive care for more quality days at home. About the job The ECM Clinical Manager is responsible for clinical oversight and management of ECM Lead Care Managers to address the client\'s medical and behavioral health needs and social determinants of health. The ECM Clinical Manager will communicate with ECM Lead Care Managers and, when needed, with patients via telephone, telehealth, or during Interdisciplinary Care Team meetings to discuss medication management/adherence, ensure appropriate follow-up with primary care providers and behavioral health providers, and guide crises encountered by ECM Lead Care Managers. The role collaborates with the client\'s broader care team to provide advocacy, ensure services are received, and measure progress toward patient-centered care plan goals. The ECM Clinical Manager will monitor team progress and coach LCMs to succeed and manage performance where needed. This is a hybrid position that requires traveling throughout the Sacramento County area up to 2–3 times per month. (This is a critical role and we\'re looking to fill it as soon as possible.) What you’ll do
Hybrid duties performed through HIPAA-compliant hardware and software: Supervise a team of approximately ten Lead Care Managers to ensure high-quality care management services. Oversee the creation of Individual Care Plans, assessing if clients\' needs can be managed by an ECM Lead Care Manager; serve as an escalation point when necessary. Drive the team to meet key performance indicators (KPIs) effectively. Collaborate with the Director of Enhanced Care Management to implement changes and process improvements. Provide direct care management as needed to support organizational goals. Your experience and qualifications
Active LCSW or RN license in California; willingness to obtain additional state licensure as needed. Availability to work Monday–Friday, 8:30 am–5:00 pm (Pacific Time) both in the field and remotely, with flexibility for potential evenings and weekends. 2 years of people management experience; 4 years preferred. 2–3 years of care management experience. 1–2 years of post-acute experience. Proven, results-driven leader with experience in change management in rapid-growth environments. Strong organizational and independent working skills. Proficient in Microsoft and Google applications; Salesforce experience is a plus. Excellent communication and motivational skills, including conflict resolution techniques. Working knowledge of lean Six Sigma methodology is preferred. Additional Information
The hiring process includes applying, phone screen, online assessment(s), interview(s), offer, and background/reference checks. A background check may include a drug test or other health screenings depending on the role prior to employment. COVID-19 and influenza vaccination are required for patient-facing roles; accommodations will be considered where feasible. Identity and work eligibility verification using E-Verify is required upon hire. Equal Opportunity Employer: We embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ethnicity, gender, gender identity, sexual orientation, marital status, veteran status, disability, or any other protected status.
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Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs. We’re more than just a team; we're a close-knit community guided by our core values: Excellence, Compassion, Curiosity, and Integrity. Our mission is to provide comprehensive care for more quality days at home. About the job The ECM Clinical Manager is responsible for clinical oversight and management of ECM Lead Care Managers to address the client\'s medical and behavioral health needs and social determinants of health. The ECM Clinical Manager will communicate with ECM Lead Care Managers and, when needed, with patients via telephone, telehealth, or during Interdisciplinary Care Team meetings to discuss medication management/adherence, ensure appropriate follow-up with primary care providers and behavioral health providers, and guide crises encountered by ECM Lead Care Managers. The role collaborates with the client\'s broader care team to provide advocacy, ensure services are received, and measure progress toward patient-centered care plan goals. The ECM Clinical Manager will monitor team progress and coach LCMs to succeed and manage performance where needed. This is a hybrid position that requires traveling throughout the Sacramento County area up to 2–3 times per month. (This is a critical role and we\'re looking to fill it as soon as possible.) What you’ll do
Hybrid duties performed through HIPAA-compliant hardware and software: Supervise a team of approximately ten Lead Care Managers to ensure high-quality care management services. Oversee the creation of Individual Care Plans, assessing if clients\' needs can be managed by an ECM Lead Care Manager; serve as an escalation point when necessary. Drive the team to meet key performance indicators (KPIs) effectively. Collaborate with the Director of Enhanced Care Management to implement changes and process improvements. Provide direct care management as needed to support organizational goals. Your experience and qualifications
Active LCSW or RN license in California; willingness to obtain additional state licensure as needed. Availability to work Monday–Friday, 8:30 am–5:00 pm (Pacific Time) both in the field and remotely, with flexibility for potential evenings and weekends. 2 years of people management experience; 4 years preferred. 2–3 years of care management experience. 1–2 years of post-acute experience. Proven, results-driven leader with experience in change management in rapid-growth environments. Strong organizational and independent working skills. Proficient in Microsoft and Google applications; Salesforce experience is a plus. Excellent communication and motivational skills, including conflict resolution techniques. Working knowledge of lean Six Sigma methodology is preferred. Additional Information
The hiring process includes applying, phone screen, online assessment(s), interview(s), offer, and background/reference checks. A background check may include a drug test or other health screenings depending on the role prior to employment. COVID-19 and influenza vaccination are required for patient-facing roles; accommodations will be considered where feasible. Identity and work eligibility verification using E-Verify is required upon hire. Equal Opportunity Employer: We embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ethnicity, gender, gender identity, sexual orientation, marital status, veteran status, disability, or any other protected status.
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