Pharmacy Manager

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. Job Purpose And Summary At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. Our Pharmacy Managers play a critical role in cultivating a culture of excellence in their respective pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for their pharmacy team. As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and addressing performance opportunities. The Pharmacy Manager is responsible for direct and effective management of their pharmacy team, including but not limited to: Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices Overseeing the pharmacy team during bench shifts, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same Proactively offering and delivering immunizations to keep patients healthy; identifying, engaging, and supporting Pharmacy Technicians to learn to immunize Supporting the effective management of pharmacy inventory by following—and coaching the pharmacy team to follow—all inventory best practices Conducting new Technician and Pharmacist onboarding for the store and district, including training on CVS workflow, and ensuring all trainees are on-track for timely completion of required training and/or licensure Ensuring pharmacy operations are fully compliant with state Board of Pharmacy regulations at all times Partnering with the Store Manager to maintain a healthy talent pipeline of cross-trained colleagues willing to work in the pharmacy Overseeing Staff Pharmacists and District Support Pharmacists (DPSs) (where applicable), managing performance through direct observation, peer and team feedback, and/or validation of results Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic Regularly reviewing business reporting for operational insights and developing action plans to close gaps Establishing a culture of safety, empowerment, and inclusion so the pharmacy team feels valued Maintaining relevant clinical and technical skills for the job as the industry evolves Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles Required Qualifications Active Pharmacist License in the state where the Store is located Active National Provider Identifier (NPI) Not on the DEA Excluded Parties list 1-2 years of experience as a Pharmacist Preferred Qualifications Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program 3-5 years of related work experience in a pharmacy, retail, medical, or customer service setting Ability to work in the home store, and across the market in other locations, to meet business need CVS Health is an equal opportunity employer and welcomes applicants with diverse backgrounds and experiences. We are committed to fostering a workplace where every colleague feels valued and that they belong. We offer a comprehensive and competitive mix of pay and benefits, including affordable medical plan options, a 401(k) plan, and an employee stock purchase plan. We also provide no-cost programs for all colleagues, including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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