Emerson
Overview
Join to apply for the
Field Service Engineer
role at
Emerson . Based in
Charlotte, NC , you will be part of a team of customer support engineers who analyze and solve problems associated with the installation, start-up, and operation of relatively complex distributed control systems, sub-systems, and/or specific control equipment at customer locations. You will provide expert support for PLCs and/or DCS systems and offer direct engineering advisory assistance to the customer and liaison within the company on issues dealing with the equipment or related matters. Emerson Power & Water Solutions focuses on upgrading existing power plant systems with industry-leading automation controls and instrumentation to promote sustainability and longevity of the North American power grid. Responsibilities
Perform a variety of related functions such as on-site instruction of customer personnel; writing and modifying maintenance procedures; quality control tests and/or product evaluation; provide complete and timely reports on all activities with emphasis on defining problems encountered, services. Direct the efforts of personnel engaged in installation of control systems, sub-systems, equipment, or their routine modification/repair. Provide direct engineering advisory assistance to the customer, and liaison within the company, on issues dealing with the equipment or related matters. Cultivate relationships with internal project teams, customer project teams and contractors. Apply advanced troubleshooting, problem-solving, decision-making, and planning skills. Who you are
You understand the importance and interdependence of internal customer relationships. You show initiative in tough situations, are exceptional at spotting and seizing opportunities, and acquire data from multiple and diverse sources when solving problems. Required education, experience & skills
Bachelor's degree in engineering, computer science or a similar technical curriculum, or relevant field engineer experience in lieu of education. A minimum of two years of experience in a customer-facing field service role or related experience. Ability to travel up to 70-80%. Legal authorization to work in the United States. Preferred education, experience & skills
Experience working with PLCs and/or DCS programming or support. Culture & Benefits
Emerson prioritizes a workplace where every employee is valued, respected, and empowered to grow. The company fosters innovation, collaboration, and diverse perspectives, with ongoing career development and inclusive culture. Benefits include medical plans with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, paid time off, including parental leave, vacation, and holidays. Work Authorization: Emerson will only employ those legally authorized to work in the United States. This position does not provide sponsorship. Equal Opportunity Employer
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of discrimination or harassment. About Emerson
Emerson is a global leader in automation technology and software. We help customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. We offer equitable opportunities and celebrate diversity while empowering teams to solve the world’s most complex problems. No calls or agencies please.
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Join to apply for the
Field Service Engineer
role at
Emerson . Based in
Charlotte, NC , you will be part of a team of customer support engineers who analyze and solve problems associated with the installation, start-up, and operation of relatively complex distributed control systems, sub-systems, and/or specific control equipment at customer locations. You will provide expert support for PLCs and/or DCS systems and offer direct engineering advisory assistance to the customer and liaison within the company on issues dealing with the equipment or related matters. Emerson Power & Water Solutions focuses on upgrading existing power plant systems with industry-leading automation controls and instrumentation to promote sustainability and longevity of the North American power grid. Responsibilities
Perform a variety of related functions such as on-site instruction of customer personnel; writing and modifying maintenance procedures; quality control tests and/or product evaluation; provide complete and timely reports on all activities with emphasis on defining problems encountered, services. Direct the efforts of personnel engaged in installation of control systems, sub-systems, equipment, or their routine modification/repair. Provide direct engineering advisory assistance to the customer, and liaison within the company, on issues dealing with the equipment or related matters. Cultivate relationships with internal project teams, customer project teams and contractors. Apply advanced troubleshooting, problem-solving, decision-making, and planning skills. Who you are
You understand the importance and interdependence of internal customer relationships. You show initiative in tough situations, are exceptional at spotting and seizing opportunities, and acquire data from multiple and diverse sources when solving problems. Required education, experience & skills
Bachelor's degree in engineering, computer science or a similar technical curriculum, or relevant field engineer experience in lieu of education. A minimum of two years of experience in a customer-facing field service role or related experience. Ability to travel up to 70-80%. Legal authorization to work in the United States. Preferred education, experience & skills
Experience working with PLCs and/or DCS programming or support. Culture & Benefits
Emerson prioritizes a workplace where every employee is valued, respected, and empowered to grow. The company fosters innovation, collaboration, and diverse perspectives, with ongoing career development and inclusive culture. Benefits include medical plans with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, paid time off, including parental leave, vacation, and holidays. Work Authorization: Emerson will only employ those legally authorized to work in the United States. This position does not provide sponsorship. Equal Opportunity Employer
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of discrimination or harassment. About Emerson
Emerson is a global leader in automation technology and software. We help customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. We offer equitable opportunities and celebrate diversity while empowering teams to solve the world’s most complex problems. No calls or agencies please.
#J-18808-Ljbffr