LayerZero Power Systems
Field Service Technician (VIRGINIA) - REMOTE WITH TRAVEL
LayerZero Power Systems, Manassas, Virginia, United States, 22110
Overview
Field Service Technician (Virginia) – Remote with Travel Remote with travel to customers within surrounding areas/state of Manassas, VA. About Us
LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base includes data centers (main focus), financial, computer service provision, and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers. Position Description
Customer Service Technician. The Customer Service Technician plays a vital role in ensuring the reliability and performance of LayerZero’s Power Systems. This position involves hands-on service, technical support, and customer interaction, both on-site and remotely. The ideal candidate will have strong electrical troubleshooting skills, a commitment to safety, and a customer-first mindset. Responsibilities
Perform startup, commissioning, service, and preventive maintenance on LayerZero equipment, including: Static transfer switches Power distribution units Remote power panels Provide technical support to customers on-site and remotely via phone and email Maintain accurate and timely service records in the LayerZero system Respond to emergency service calls, including participation in the 24/7 support rotation Travel to customer sites across the U.S. and Canada as required Occasional weekend or holiday work may be necessary Skills & Experience
Experience servicing electrical power systems Strong electrical and electronic troubleshooting skills Ability to read and interpret diagrams and schematics Familiarity with PC-based programming of printed circuit boards Knowledge of electrical PPE and safety protocols Associate degree in an electrical discipline is preferred Military training in electronics or electrical systems is preferred Work Location
Initial training conducted at LayerZero headquarters in Aurora, Ohio Field service performed at customer sites throughout the U.S. and Canada What We Offer
Competitive pay with performance incentives 100% company-paid medical, dental, and vision 401(k) with company match 3 weeks PTO, 8 paid holidays, and 2 floating holidays Why You Will Love Working With Us
Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects. Innovation: Immerse yourself in an environment that celebrates forward-thinking and continuous improvement. Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life. Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees. Seniority level
Entry level Employment type
Full-time Job function
Engineering and Information Technology Industries
Technology, Information and Internet
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Field Service Technician (Virginia) – Remote with Travel Remote with travel to customers within surrounding areas/state of Manassas, VA. About Us
LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base includes data centers (main focus), financial, computer service provision, and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers. Position Description
Customer Service Technician. The Customer Service Technician plays a vital role in ensuring the reliability and performance of LayerZero’s Power Systems. This position involves hands-on service, technical support, and customer interaction, both on-site and remotely. The ideal candidate will have strong electrical troubleshooting skills, a commitment to safety, and a customer-first mindset. Responsibilities
Perform startup, commissioning, service, and preventive maintenance on LayerZero equipment, including: Static transfer switches Power distribution units Remote power panels Provide technical support to customers on-site and remotely via phone and email Maintain accurate and timely service records in the LayerZero system Respond to emergency service calls, including participation in the 24/7 support rotation Travel to customer sites across the U.S. and Canada as required Occasional weekend or holiday work may be necessary Skills & Experience
Experience servicing electrical power systems Strong electrical and electronic troubleshooting skills Ability to read and interpret diagrams and schematics Familiarity with PC-based programming of printed circuit boards Knowledge of electrical PPE and safety protocols Associate degree in an electrical discipline is preferred Military training in electronics or electrical systems is preferred Work Location
Initial training conducted at LayerZero headquarters in Aurora, Ohio Field service performed at customer sites throughout the U.S. and Canada What We Offer
Competitive pay with performance incentives 100% company-paid medical, dental, and vision 401(k) with company match 3 weeks PTO, 8 paid holidays, and 2 floating holidays Why You Will Love Working With Us
Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects. Innovation: Immerse yourself in an environment that celebrates forward-thinking and continuous improvement. Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life. Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees. Seniority level
Entry level Employment type
Full-time Job function
Engineering and Information Technology Industries
Technology, Information and Internet
#J-18808-Ljbffr