H&R Block
Multi-Unit Team Leader - H&R Block
Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . Our Company
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have a long-term strategy and transformation plan known as Block Next, focused on innovation, client experience, and sustainable growth. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. Role overview Joining us as a
Multi-Unit Team Leader , you’ll provide leadership over three H&R Block tax offices. You’ll lead customer-centric teams to accelerate seasonal tax business. You will be the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving office growth objectives for three tax offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season, transitioning to full-time from January to April with evening and weekend hours as needed. This role is in-person and not remote. Responsibilities • Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders • Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement • Assist DGM in recruiting and interviewing candidates for tax office associate positions • Conduct timely performance reviews and collaborate with Associate Relations Center to resolve associate issues and address performance concerns • Build an engaging team environment across all offices by training and coaching associates, recognizing outstanding contributions • Lead daily team meetings and communicate essential information to tax office associates • Create associate work schedules across all offices and ensure accurate timekeeping and labor management • Travel between offices as required • Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment* Your Expertise • People management experience with demonstrated ability to grow and develop associates • Ability to execute growth plans and lead toward a growth culture • Strong decision-making and judgment skills; able to function in a fast-paced environment with minimal supervision • Strong interpersonal and communication skills with a customer-centric mindset • Computer proficiency in MS Office • Bachelor’s degree in a related field, or high school diploma with equivalent experience • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course* Why work for us We invest in our people and support their total well-being with benefits to meet health, wellbeing, and financial wellness needs.
Employee Assistance Program with Health Advocate BetterYou wellbeing program Neurodiversity and caregiver support Discounts on everyday items and services Benefits with eligibility: Medical Coverage, 401(k), Employee Stock Purchase Plan Details at www.blockbenefits.com The Community You Will Join H&R Block is committed to a Connected Culture where trust, care, and connections help everyone belong. You will work in an exceptional environment recognized on Best Companies lists and surrounded by colleagues who help each other grow. H&R Block is an equal opportunity employer and celebrates diversity in the workplace. Pay Range Information The pay range for this.position is listed below. Local minimum wage laws apply. Pay decisions depend on experience, education, skills, performance, and geographic location. Eligible associates may participate in incentive plans; benefits include medical and prescription coverage, 401(k), and other programs. Pay range:
$15.00 - $40.00/Hr. Employment type Full-time Note Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is not a job offer or guarantee of employment.
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Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . Our Company
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have a long-term strategy and transformation plan known as Block Next, focused on innovation, client experience, and sustainable growth. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. Role overview Joining us as a
Multi-Unit Team Leader , you’ll provide leadership over three H&R Block tax offices. You’ll lead customer-centric teams to accelerate seasonal tax business. You will be the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving office growth objectives for three tax offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season, transitioning to full-time from January to April with evening and weekend hours as needed. This role is in-person and not remote. Responsibilities • Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders • Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement • Assist DGM in recruiting and interviewing candidates for tax office associate positions • Conduct timely performance reviews and collaborate with Associate Relations Center to resolve associate issues and address performance concerns • Build an engaging team environment across all offices by training and coaching associates, recognizing outstanding contributions • Lead daily team meetings and communicate essential information to tax office associates • Create associate work schedules across all offices and ensure accurate timekeeping and labor management • Travel between offices as required • Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment* Your Expertise • People management experience with demonstrated ability to grow and develop associates • Ability to execute growth plans and lead toward a growth culture • Strong decision-making and judgment skills; able to function in a fast-paced environment with minimal supervision • Strong interpersonal and communication skills with a customer-centric mindset • Computer proficiency in MS Office • Bachelor’s degree in a related field, or high school diploma with equivalent experience • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course* Why work for us We invest in our people and support their total well-being with benefits to meet health, wellbeing, and financial wellness needs.
Employee Assistance Program with Health Advocate BetterYou wellbeing program Neurodiversity and caregiver support Discounts on everyday items and services Benefits with eligibility: Medical Coverage, 401(k), Employee Stock Purchase Plan Details at www.blockbenefits.com The Community You Will Join H&R Block is committed to a Connected Culture where trust, care, and connections help everyone belong. You will work in an exceptional environment recognized on Best Companies lists and surrounded by colleagues who help each other grow. H&R Block is an equal opportunity employer and celebrates diversity in the workplace. Pay Range Information The pay range for this.position is listed below. Local minimum wage laws apply. Pay decisions depend on experience, education, skills, performance, and geographic location. Eligible associates may participate in incentive plans; benefits include medical and prescription coverage, 401(k), and other programs. Pay range:
$15.00 - $40.00/Hr. Employment type Full-time Note Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is not a job offer or guarantee of employment.
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