Consumers Credit Union
We’re
Consumers Credit Union (CCU),
a
Great Place To Work certified company
that values what you bring to the table. Our Elgin branch is currently seeking two full time
Branch Specialists . This is a member-facing position with a lot of growth potential! As a
Branch Specialist , you will become a master working in a hybrid role! This position is a combination of being a Concierge, Teller, and Personal Banker. You'll provide outstanding service while greeting members (Concierge), performing financial transactions (Teller), opening accounts (Personal Banker) and educating members on our products and services! This is a wonderful early career position especially if you're interested in banking/financial services, being in a member-facing role with the ability to learn about branch operations, and are looking for growth opportunities. Day-to-day Responsibilities
Greeting members as they enter the branch or use the drive-up lanes Assisting members with their self-service transactions by educating them on the interactive teller machine (ITM) and its related functions Assisting with teller transactions, member service issues, account maintenance, and other operational duties assigned by the Branch Manager and/or Assistant Branch Manager Opening new consumer accounts efficiently and accurately Identifying opportunities to refer members to additional products/services including consumer loan and mortgage products, as well as wealth advisors Seeking out and making recommendations for process improvements related to member service delivery and other branch efficiencies Ensuring adherence to all policies, procedures, compliance, audits, quality control and balancing standards Qualifications
High School diploma or equivalent 1+ year of similar work experience (retail, customer service, guest relations, sales, and cash handling). Financial institution, Teller, Personal Banker experience is preferred Comfortable promoting products and services, educating members, and engaging in sales-oriented conversations Computer proficient in Data Processing Platforms, Email, Internet/Intranet, Instant Messaging, and Microsoft Office Excellent interpersonal and communication skills Ability to multitask, work at a fast pace, and stay organized Propensity to be helpful, positive, act with integrity, and to embrace inclusion & diversity Availability to work 40 hours/week and be scheduled between the following hours: Monday - Friday: 7AM - 6PM, Regular Saturdays: 8AM - 2PM Compensation
The salary range for this role is $16.67 - $25.01 per hour. This role is eligible for an annual bonus opportunity. A specific salary offer considers factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire. About CCU
Founded in 1930 and headquartered in Lake Forest, IL, Consumers Credit Union has $4 billion in assets and serves more than 260,000 members, making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner, but everyone needs people who are in their corner. Equal Opportunity Employer
CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment.
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Consumers Credit Union (CCU),
a
Great Place To Work certified company
that values what you bring to the table. Our Elgin branch is currently seeking two full time
Branch Specialists . This is a member-facing position with a lot of growth potential! As a
Branch Specialist , you will become a master working in a hybrid role! This position is a combination of being a Concierge, Teller, and Personal Banker. You'll provide outstanding service while greeting members (Concierge), performing financial transactions (Teller), opening accounts (Personal Banker) and educating members on our products and services! This is a wonderful early career position especially if you're interested in banking/financial services, being in a member-facing role with the ability to learn about branch operations, and are looking for growth opportunities. Day-to-day Responsibilities
Greeting members as they enter the branch or use the drive-up lanes Assisting members with their self-service transactions by educating them on the interactive teller machine (ITM) and its related functions Assisting with teller transactions, member service issues, account maintenance, and other operational duties assigned by the Branch Manager and/or Assistant Branch Manager Opening new consumer accounts efficiently and accurately Identifying opportunities to refer members to additional products/services including consumer loan and mortgage products, as well as wealth advisors Seeking out and making recommendations for process improvements related to member service delivery and other branch efficiencies Ensuring adherence to all policies, procedures, compliance, audits, quality control and balancing standards Qualifications
High School diploma or equivalent 1+ year of similar work experience (retail, customer service, guest relations, sales, and cash handling). Financial institution, Teller, Personal Banker experience is preferred Comfortable promoting products and services, educating members, and engaging in sales-oriented conversations Computer proficient in Data Processing Platforms, Email, Internet/Intranet, Instant Messaging, and Microsoft Office Excellent interpersonal and communication skills Ability to multitask, work at a fast pace, and stay organized Propensity to be helpful, positive, act with integrity, and to embrace inclusion & diversity Availability to work 40 hours/week and be scheduled between the following hours: Monday - Friday: 7AM - 6PM, Regular Saturdays: 8AM - 2PM Compensation
The salary range for this role is $16.67 - $25.01 per hour. This role is eligible for an annual bonus opportunity. A specific salary offer considers factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire. About CCU
Founded in 1930 and headquartered in Lake Forest, IL, Consumers Credit Union has $4 billion in assets and serves more than 260,000 members, making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner, but everyone needs people who are in their corner. Equal Opportunity Employer
CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment.
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