Macmillan
Manager, Fulfillment Facilities role at Macmillan
MPS, a division of Macmillan Publishers, opens a Manager, Fulfillment Facilities position at its Gordonsville facility. MPS provides back‑office support, warehousing, and fulfillment for Macmillan US and is the primary distribution facility for North America.
Position Summary The Fulfillment Facility Manager ensures the safe, efficient, and reliable operation of the company’s automated fulfillment center. The role blends technical expertise in modern warehouse technology with strong leadership skills to maintain operational uptime, cost‑effectiveness, and service excellence.
Key Responsibilities
Lead and oversee all maintenance programs for automated fulfillment equipment, conveyors, MHE, and facility infrastructure.
Monitor and optimize performance of WMS, WCS, and PLC‑controlled systems to ensure uptime and throughput.
Provide 24/7 coverage and rapid response to system outages or equipment failures.
Direct and develop the maintenance team, including training in automation troubleshooting, safety, and preventive maintenance.
Track and report equipment performance, downtime, and maintenance KPIs using CMMS and system dashboards.
Partner with operations to ensure fulfillment systems meet service and cost objectives.
Manage vendor relationships for parts, service contracts, and automation support.
Maintain compliance with OSHA, safety, and environmental standards while ensuring a clean, safe, and organized facility.
Support capital projects, facility layout improvements, and the installation/relocation of conveyors and MHE.
Manage department budget and ensure cost‑effective procurement of parts, supplies, and services.
Qualifications
Associate’s degree in a technical field (or equivalent experience).
4+ years of maintenance or facility management experience in a high‑volume, automated warehouse environment.
Strong knowledge of WMS, WCS, PLCs, conveyors, and MHE required.
Experience supervising and developing a multi‑shift maintenance team.
Certified electrician or automation/controls certifications preferred.
Strong problem‑solving, data analysis, and system troubleshooting skills.
Physical Demands
Regularly required to stand, walk, use hands and arms, and communicate clearly.
Ability to lift/move up to 50 lbs.
Vision requirements include close, distance, peripheral vision, depth perception, and ability to adjust focus.
What We Offer
Opportunity to lead and modernize a high‑volume automated fulfillment operation.
Collaborative environment focused on innovation, safety, and continuous improvement.
Competitive salary, benefits, and opportunities for professional growth.
We are an Equal Opportunity Employer. We are actively seeking job applicants who reflect a broad representation of differences, including race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, neurodiversity, age, family status, economic background and status, geographical background and status, and perspective. The successful candidate for this position will be an employee of MPS.
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MPS, a division of Macmillan Publishers, opens a Manager, Fulfillment Facilities position at its Gordonsville facility. MPS provides back‑office support, warehousing, and fulfillment for Macmillan US and is the primary distribution facility for North America.
Position Summary The Fulfillment Facility Manager ensures the safe, efficient, and reliable operation of the company’s automated fulfillment center. The role blends technical expertise in modern warehouse technology with strong leadership skills to maintain operational uptime, cost‑effectiveness, and service excellence.
Key Responsibilities
Lead and oversee all maintenance programs for automated fulfillment equipment, conveyors, MHE, and facility infrastructure.
Monitor and optimize performance of WMS, WCS, and PLC‑controlled systems to ensure uptime and throughput.
Provide 24/7 coverage and rapid response to system outages or equipment failures.
Direct and develop the maintenance team, including training in automation troubleshooting, safety, and preventive maintenance.
Track and report equipment performance, downtime, and maintenance KPIs using CMMS and system dashboards.
Partner with operations to ensure fulfillment systems meet service and cost objectives.
Manage vendor relationships for parts, service contracts, and automation support.
Maintain compliance with OSHA, safety, and environmental standards while ensuring a clean, safe, and organized facility.
Support capital projects, facility layout improvements, and the installation/relocation of conveyors and MHE.
Manage department budget and ensure cost‑effective procurement of parts, supplies, and services.
Qualifications
Associate’s degree in a technical field (or equivalent experience).
4+ years of maintenance or facility management experience in a high‑volume, automated warehouse environment.
Strong knowledge of WMS, WCS, PLCs, conveyors, and MHE required.
Experience supervising and developing a multi‑shift maintenance team.
Certified electrician or automation/controls certifications preferred.
Strong problem‑solving, data analysis, and system troubleshooting skills.
Physical Demands
Regularly required to stand, walk, use hands and arms, and communicate clearly.
Ability to lift/move up to 50 lbs.
Vision requirements include close, distance, peripheral vision, depth perception, and ability to adjust focus.
What We Offer
Opportunity to lead and modernize a high‑volume automated fulfillment operation.
Collaborative environment focused on innovation, safety, and continuous improvement.
Competitive salary, benefits, and opportunities for professional growth.
We are an Equal Opportunity Employer. We are actively seeking job applicants who reflect a broad representation of differences, including race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, neurodiversity, age, family status, economic background and status, geographical background and status, and perspective. The successful candidate for this position will be an employee of MPS.
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