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Quality Fresca LLC

Assistant General Manager

Quality Fresca LLC, Fort Myers, Florida, United States, 33916

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Assistant General Manager

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Quality Fresca LLC Position status: Full Time Overview

The Assistant Manager is responsible for managing the daily operations of Moe’s Southwest Grill. Responsible for ensuring that the restaurant team creates quality food and provides quality guest service in a fun, fast-paced environment. Responsible for ensuring the restaurant team adheres to company policies, procedures and standards. Responsible for day-to-day leadership of people and financial management in order to achieve a return on investment. Responsibilities

Interview team members for restaurant operations. Ensure the restaurant team is properly trained for prepping, cooking, packaging and serving food for guests in a timely fashion. Ensure prepared food meets operational, food safety and brand standards. Manage food flow, ordering, receiving, storing and servicing to ensure high quality product, proper portioning and low waste. Deploy schedules and position employees. Coach restaurant team on operational standards and take corrective action as necessary. Maximize profitability by ensuring proper controls for cost of sales, labor, payroll, and other controllable costs to protect the business. Ensure management and employees adhere to operational systems and procedures. Accurately perform all administrative duties including daily, weekly and periodic company financial reports in a timely fashion. Maintain a fun, fast-paced atmosphere for team members and guests. Ensure the restaurant team greets guests by stating, “Welcome to Moe’s!” and strive for 100% guest satisfaction in areas of quality, service and cleanliness. Take corrective action as necessary. Enforce sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas. Ensure compliance with food safety and brand standards. Implement proper security procedures to protect guests, employees and assets. Ensure guest and employee safety to reduce injury or accidents. Complete administrative paperwork in a timely fashion. Maintain a professional image including punctuality, cleanliness, uniform and appearance standards. Demonstrate company values and perform other tasks as directed by the leadership team to include managing the restaurant and assigned representatives; always represent Moe’s and Quality Fresca, LLC as a professional in every aspect of performance. Other duties as assigned. Education And Work Experience

Education: High school diploma or equivalent required. Associate Degree in business or related field preferred or equivalent experience in restaurant operations. Must be ServSafe certified. Professional Experience: 1-year restaurant management experience required. Required Knowledge, Skills, And Abilities

Quality Restaurant Operations Financial Acumen Good guest services skills Quality Communication Effective shift management skills Computer skills Driving skills Self-discipline and leadership skills Ability to multi-task Ability to effectively lead a restaurant team to achieve company goals Adherence to company core values – Quality Way Physical And Cognitive Requirements

While performing the duties of this job, the employee is regularly required to communicate clearly, move, and remain in a stationary position. The employee must occasionally transport and/or move up to 50 pounds. The employee must regularly be able to detect, perceive, identify, recognize, judge, inspect, estimate, observe, and assess items, information, and objects in an office or remote office setting; or restaurant environment. Work Environment

The noise level in the work environment is usually moderate. Seniority level

Mid-Senior level Employment type

Full-time Job function

Management and Manufacturing Industries: Food and Beverage Services

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