Alsco
Overview
Classification: Non-Exempt
We are Alsco Uniforms. We have been serving customers since 1889 and are a worldwide leader in the uniform and linen rental industry. Alsco Uniforms serves over 350,000 customers in 13 countries and focuses on making every aspect of the customer experience better. We seek driven professionals with ambition to grow within the company and offer competitive pay, benefits, and ongoing career development. Join our team and build your career with Alsco Uniforms!
Job Summary The Route Relief/Utility RSR supports the Service Department in meeting customer needs through up-selling/cross-selling and providing superior customer service. Main duties are to cover routes and perform service-related tasks as required. Reports to the District Manager.
Hourly Base Pay: $31.17
Our full-time employees enjoy
Medical, Dental, Vision, FSA/HSA
Life Insurance, Disability Insurance
Vacation, Sick Time, Holidays
Choice of Global Cash Card or Direct Deposit
Career Advancement
Learning & Development Opportunities
Inclusive and Diverse Team Environment
Benefits may vary for positions covered by a collective bargaining agreement.
Essential Functions
Perform all responsibilities of a Route Sales Representative and related tasks.
Learn and support all routes. Run routes as needed for holidays, vacations or other vacancies.
When not on a route, assist in rush deliveries, renewals, audits, training and any other tasks assigned by supervision.
Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.
Actively participate in promotions and contests, training and audits.
Follow company policies/procedures regarding new customers, managing customer needs and all aspects of service.
Ensure customer loyalty and outstanding customer service. Build relationships, communicate openly, educate customers and proactively resolve concerns in cooperation with supervision.
Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.
Handle and process customer payments. Keep route paperwork current.
Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products.
Monitor and report competitive activity. Keep service agreements current and renewed.
Return from route and off load soiled textiles in the receiving area of facility.
Accurately prepare route paperwork and follow check-in procedures.
Follow written and verbal instructions and perform other tasks as directed by supervision.
Additional Functions
Support other service personnel as required by supervision.
Qualifications
Have and maintain a valid Driver's License, CDL when applicable and be 21 years or older.
Maintain a driving record free of chargeable accidents, speeding, safety or other violations.
Demonstrate excellent skills in the operation of vehicles and verifiable minimum one year experience of safe and successful driving.
Demonstrate excellent skills in customer service and route sales.
Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and be a team player.
Recognize colors, sizes and types of product and count, add and subtract accurately.
Education
High School graduation or similar experience. Qualified driver's license.
Travel Requirements Daily, by delivery vehicle within a route.
Typical Environmental Conditions Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot; indoor and outdoor areas of a typical industrial facility.
Typical Physical Activity Physical Demands include sitting, grasping, driving, stooping, kneeling, reaching overhead, moving carts up to 500 lbs., lifting up to 75 lbs, standing, walking, writing, speaking, and hearing.
For a general description of benefits offered for this position, please visit alsco.com/benefits.
Alsco Uniforms is an Equal Employment Opportunity Employer.
Candidates are considered for employment with Alsco Uniforms without regard to race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other classification protected by applicable federal, state, or local law.
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We are Alsco Uniforms. We have been serving customers since 1889 and are a worldwide leader in the uniform and linen rental industry. Alsco Uniforms serves over 350,000 customers in 13 countries and focuses on making every aspect of the customer experience better. We seek driven professionals with ambition to grow within the company and offer competitive pay, benefits, and ongoing career development. Join our team and build your career with Alsco Uniforms!
Job Summary The Route Relief/Utility RSR supports the Service Department in meeting customer needs through up-selling/cross-selling and providing superior customer service. Main duties are to cover routes and perform service-related tasks as required. Reports to the District Manager.
Hourly Base Pay: $31.17
Our full-time employees enjoy
Medical, Dental, Vision, FSA/HSA
Life Insurance, Disability Insurance
Vacation, Sick Time, Holidays
Choice of Global Cash Card or Direct Deposit
Career Advancement
Learning & Development Opportunities
Inclusive and Diverse Team Environment
Benefits may vary for positions covered by a collective bargaining agreement.
Essential Functions
Perform all responsibilities of a Route Sales Representative and related tasks.
Learn and support all routes. Run routes as needed for holidays, vacations or other vacancies.
When not on a route, assist in rush deliveries, renewals, audits, training and any other tasks assigned by supervision.
Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.
Actively participate in promotions and contests, training and audits.
Follow company policies/procedures regarding new customers, managing customer needs and all aspects of service.
Ensure customer loyalty and outstanding customer service. Build relationships, communicate openly, educate customers and proactively resolve concerns in cooperation with supervision.
Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.
Handle and process customer payments. Keep route paperwork current.
Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products.
Monitor and report competitive activity. Keep service agreements current and renewed.
Return from route and off load soiled textiles in the receiving area of facility.
Accurately prepare route paperwork and follow check-in procedures.
Follow written and verbal instructions and perform other tasks as directed by supervision.
Additional Functions
Support other service personnel as required by supervision.
Qualifications
Have and maintain a valid Driver's License, CDL when applicable and be 21 years or older.
Maintain a driving record free of chargeable accidents, speeding, safety or other violations.
Demonstrate excellent skills in the operation of vehicles and verifiable minimum one year experience of safe and successful driving.
Demonstrate excellent skills in customer service and route sales.
Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and be a team player.
Recognize colors, sizes and types of product and count, add and subtract accurately.
Education
High School graduation or similar experience. Qualified driver's license.
Travel Requirements Daily, by delivery vehicle within a route.
Typical Environmental Conditions Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot; indoor and outdoor areas of a typical industrial facility.
Typical Physical Activity Physical Demands include sitting, grasping, driving, stooping, kneeling, reaching overhead, moving carts up to 500 lbs., lifting up to 75 lbs, standing, walking, writing, speaking, and hearing.
For a general description of benefits offered for this position, please visit alsco.com/benefits.
Alsco Uniforms is an Equal Employment Opportunity Employer.
Candidates are considered for employment with Alsco Uniforms without regard to race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other classification protected by applicable federal, state, or local law.
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